Pre-Service Coordinator (MYPAC)

Company Overview

Youth Villages has been a national leader in the adoption and implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping troubled children and their families find success spans 30+ years and includes a comprehensive array of programs and services. 

If you are looking for a positive career move where you are meeting the challenges of life and striving to make a positive difference, then Youth Villages is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in yourself and our organization.

Position Overview

• Market for new referrals in region to meet census goals by conducting marketing presentations, calling previous referral sources, and identifying new referral targets in the community.

• Participate in education and outreach about the program.

• Maintain regular contact with known referral sources and provide appropriate customer service to all external and internal customers.

• Communicate at least weekly with regional supervisor regarding active referral numbers, referral needs, red-flag referrals, and census projections. Communicate progress and barriers within appropriate timeframes for supervisor to provide support and assistance where needed.

• Process Initial Screening Forms and referrals and conduct face-to-face biopsychosocial intake assessment within the expected timeframes. Complete referral packets and submit timely to

• Placement Services for pre-certification with HSM.

• Contact current and previous service providers during the referral process to gain multiple perspectives and to discuss needs for ongoing services after enrollment in the program.

• Collect all clinical information necessary for MYPAC admission and verify Medicaid eligibility. If family does not have active Medicaid and is clinically pre-certed through HSM, support family in obtaining MYPAC Medicaid eligibility.

• During eligibility determination, check in with families weekly and provide 24/7 crisis response and intervention as necessary. Seek assistance from regional supervisor and assigned clinical consultant as needed for crisis response triage and report crises according to critical incident reporting process.

• Foster families from referral to admission and provide support and crisis response as needed. This includes 24/7 on-call support to help families when emergency situations arise.

• Maintain adherence to the legal guidelines as a mandated reporter with the guidance of the Regional Supervisor and Clinical Consultant.

• Maintain adherence to confidentiality within the ethical and legal guidelines.

• Attend and participate in individual supervision with the Regional Supervisor.

• Inform the Regional Supervisor of any area in which there is a need for clarification or when the Pre-Service Coordinator feels that they do not have the skills necessary to carry out a required task or intervention.

• Develop and implement, with the aid of the Regional Supervisor, a Professional Development Plan to increase the skills necessary for completion of the job and to allow for professional growth.

• Attend all trainings as required.

• Interact in a positive manner within any capacity of the job.

• Perform other duties as assigned.

Salary

$52000 - $55000 / year based on education and clinical license

Requirements

Master’s degree in a social services field (required)        

Certification or eligibility for DMH credentials (required)

Experience in providing customer service and comprehensive mental health assessments (preferred)

Experience growth and development through our continuous training as well as tuition and licensure reimbursement or pursue opportunities to advance both clinically and administratively with Youth Villages.

Additional Benefits

Medical, Dental, Prescription Drug Coverage and Vision
Retirement Savings Pension Plan
401(k)
2 weeks paid vacation
12 paid sick days per year
11 paid holidays

Paid Parental Leave
Mileage & Cell Phone Reimbursement

Tuition Reimbursement

Clinical Licensure Supervision