Teen Engagement Coordinator (North Austin)

How you Will Power our Purpose (Job Summary) 

COA/North Austin YMCA’s Best Buy Teen Tech Center® is a cutting-edge, technology-focused safe space for youth ages 12-18. Situated in North Austin, this drop-in center offers teens the chance to explore advanced technology and express themselves through personal projects, all while gaining essential life skills and exploring potential career paths. 

As the Teen Engagement Coordinator, you will be a driving force in unlocking the potential of teens. By guiding them through transformative experiences in 3D design, graphic design, programming, engineering, music creation, podcasting, and robotics, you’ll inspire their passion for technology and innovation. Your mentorship will not only help them refine their skills but also empower them to envision and pursue their future aspirations. This role is your opportunity to shape the next generation of creators and leaders, making a profound impact on their personal and professional growth. 

Work Schedule: Monday through Friday, from 3:00 PM to 7:00 PM. 

How You Will Make an Impact (Essential Functions) 

• Represent the YMCA's mission by fostering healthy, productive communication with youth, staff, and community stakeholders, contributing to the success of the Intel Computer Clubhouse Network. 
• Maintain accurate records of participant progress, document both successes and challenges, and ensure the center remains organized, engaging, and welcoming for all. 
• Actively engage and recruit a diverse group of young people, parents, teachers, and community leaders to participate in the Teen Tech Center, expanding its reach and impact. 
• Attend network meetings, contribute innovative ideas, address challenges, and collaborate on projects to further strengthen the community. 
• Assist with basic computer maintenance, including file management, troubleshooting, and offering technical support to youth, ensuring a seamless learning experience. 
• Serve as a mentor to students, building supportive, trusting relationships, and creating an inclusive, empowering learning environment for all participants. 
• Manage session setup and closing procedures, assist with logistical tasks, ensure accurate reporting, and perform administrative duties to ensure the smooth operation of programs. 
• Collaborate effectively with fellow support staff, program staff, and community partners to achieve shared goals and enhance program offerings. 
• Lead by example in upholding and promoting the YMCA’s mission, vision, and values in all interactions and program activities.

What You Bring to the Community Enterprise 

• A high school diploma or GED is required. Relevant certifications (e.g., in technology, youth development, or leadership) or additional education related to technology, education, or youth services is preferred.  
• 1-3 years of relevant experience in youth development, technology, education, or community engagement. 
• Bilingual in English and Spanish preferred. 
• A deep interest in technology as a creative and empowering tool, with a portfolio of evidence (e.g., projects you’ve worked on, designs created, or systems you’ve built). 
• Experience or a strong interest in areas such as music production, music technology, photography, robotics, podcasting, or other creative fields is a plus.
• Passion for working with youth, particularly in informal and creative learning environments that foster personal growth and development. 
• Ability to engage, connect with, and facilitate groups of individuals from diverse backgrounds and varying creative abilities, creating a sense of belonging. 
• A talent for making people feel welcomed, valued, and supported, ensuring a positive experience for every participant. 
• Familiarity with basic computer operations and software is a plus, enhancing your ability to provide tech support and engage participants in digital learning. 
• Strong creative thinking skills, with the ability to proactively identify challenges and develop solutions as they arise, ensuring smooth program operations. 

Physical Requirements:  

While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk, and occasionally lift and/or move items, including equipment, furniture, and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

Work Location

1000 West Rundberg Lane, Austin, Texas 78758, United States

About Us

The Greater Austin YMCA is a nonprofit community enterprise with a purpose of elevating quality of life in central Texas by boldly expanding access for all children, adults, families and seniors in our dynamically growing community. Founded in 1953 and anchored in three Central Texas counties, the Y has served close to 500,000 people and provided more than $30M in financial assistance and program subsidies over the past 10 years. We operate 8 community centers and Camp Moody along with 6 early childhood education centers, 60 afterschool programs on school campuses in four districts, and 20 summer camps, with 1500 staff team members, 1000 volunteers, and a $48M annual operating budget.

We are dedicated to fostering a diverse and inclusive workplace at the Greater Austin YMCA, where individuals from all backgrounds and experiences are valued. This commitment enriches our ability to fulfill our mission and uphold our values as we serve our community. We warmly encourage individuals from all walks of life to apply.

Why Join Us?

THE PLACE YOU WANT TO BE, where great minds and souls come together for good... it's our vibe. At the Greater Austin YMCA, we encourage you to Be You--be the hero of your own growth journey. Be True--humanity is our way, and we intentionally practice it each day. Imagine It--dare to think big and envision the possibilities that lie ahead. Do It--plan, deliver, and enhance your awesome work. Feel It--be present, pause, and experience the impact you create every day. Together, we embody these values, fostering a supportive environment where your work truly matters and where you can make a positive impact in our community.

Additional Information:

The organization has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

The Greater Austin YMCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Greater Austin YMCA complies with applicable state and local laws governing non-discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We Take Care of Our People

• Benefit from a free household YMCA membership, enriching both your life and the lives of others.
• Access retirement planning options to secure your future.
• Enhance your skills through participation in learning and development workshops.
• Exclusive cell phone plan discounts for AT&T and T-Mobile/Sprint users.
• Discounts on programs and services to make your YMCA experience even more rewarding.

Pay Range

$16.00 - $18.00 per hour, DOE