Learning & Development Specialist 

November 2024 

Learning & Development Specialist 

The Georgia Center for Nonprofits’ mission is to build thriving communities by helping nonprofit succeed. Our incredible team is devoted to expanding the impact that the nonprofit sector makes on communities and important causes by strengthening organizations, nonprofit professionals, and the nonprofit sector. Every day, we invest in the people and organizations that embody this commitment – transforming Georgia’s communities together through a shared vision of our state’s future.  With over 1200 organizational members, and programs reaching over 5000 organizations annually, as well as national initiatives like WorkforGood.org that serve thousands more, GCN is the largest and most comprehensive center for nonprofit capacity building in the Southeast. 

The Role 

The Georgia Center for Nonprofits is seeking an experienced Learning & Development Specialist to manage the logistical and administrative responsibilities for the organization's learning events. This individual will be a tech-savvy, self-starter, multitasking professional with a demonstrated aptitude for creating and streamlining processes pertaining to learning development and program coordination. Effective cross-departmental and cross geographical coordination will be an essential part of this individual's success. We are looking for an upbeat and optimistic personality to help GCN’s learning & development department achieve its goal of attaining the highest level of stakeholder satisfaction possible. 

What you'll work on: 

• Creating and managing a calendar of in-person, live-streaming, and other learning and development events for The Nonprofit University (NU) and additional talent development programs. 
• Providing an exceptional customer experience as the contact for all organizations/participants in N (including Members, Non-Members, prospects, individuals and groups). 
• Building relationships with external stakeholders to enhance customer experience for staff/employees by assisting with course registration, making recommendations, and being a subject matter expert on NU. 
• Serving as a liaison with NU faculty: onboarding of new faculty, creating instructor agreements, providing bios and headshots for the website.  
• Gathering and formatting data to provide visibility into training participation, trends, survey feedback, etc. 
• Managing the logistical planning and organizing of on-site learning activities and programs (facility preparation, facilitator engagement, equipment set up). 
• Supporting the Learning and Development team with preparing presentation decks, surveys and forms, etc.  
• Provide event support for meetings and events led by the Talent team and other relevant learning and development efforts at GCN. 
• Identify the department’s critical issues through the analysis of relevant data; make recommendations, implements solutions or programs, manage changes, evaluate and provide feedback 
• Serve as an advisor and technical expert about program design, processes and system improvement. 
• Exemplify the desired culture and values of GCN. 

Qualifications & Skills 

• Bachelor's Degree in relevant field 
• Primarily - a strong desire to help people succeed in a professional environment. This role handles creating an incredible experience for all GCN’s learning & development stakeholders through program management and operational excellence. 
• 2+ years of experience as a Talent or Learning Coordinator or a role with similar responsibilities in a professional organization. 
• Experience coordinating multiple learning events across multiple time zones, regions and audiences. 
• Basic video editing skills (higher video editing or production skill-set a plus). 
• Knowledge of learning management systems and web delivery tools (zoom, etc.) is preferred. 
• Advanced organizational skills with the ability to handle multiple assignments effectively. 
• Strong communication skills - written and verbal. 
• Ability in Office 365, Monday project management, Sales Force, and LMS systems preferred. 
• Familiarity with the Nonprofit landscape is preferred. 

Work Location & Style 
GCN’s primary location is 881 Memorial Dr. Atlanta, GA directly on the Beltline, and next to public transportation and major highways. GCN has a hybrid work environment.  

GCN is an Equal Opportunity Employer, which means we do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law.