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Advocate Coordinator

Employer
CASA of Houston County, Inc
Location
Houston County, Georgia
Salary
$50,000 40hrs/week *Note: Grant funded position
Closing date
May 30, 2024

Job Details

GENERAL DESCRIPTION

Join our team and make a difference for a living! CASA (Court Appointed Special Advocates) of Houston County, Inc. is committed to the mission of a safe, permanent, nurturing home for every abused and/or neglected child by providing a highly trained volunteer to advocate for them in the juvenile court system.  We are looking for a person committed to recruiting, training, and coaching a cadre of amazing volunteers to be the best advocates they can be, as well as positively impacting the advocacy efforts of our program. 

JOB RESPONSIBILITIES

Volunteer Recruitment

  • Plan and implement recruitment initiatives, including at least one quarterly event/outreach effort.
  • Follow up with and track individuals/groups interested in volunteering with the program.
  • Interview potential new volunteers as needed.
  • Represent CASA in the community, including public presentations, networking, media, and public awareness activities.
  • Continuous screening of potential and existing volunteers to ensure they are using sound judgment and operating in accordance with CASA standards and policies.
  • Generate ideas, articles, and information for various communication mediums, including social media.

Case Management

  • Supervise CASA Advocates.  Including:
    • Match and assign cases to advocates
    • Develop case advocacy strategies with volunteers
    • Update case files and case information
  • Maintain frequent contact (at least monthly) with each assigned volunteer to provide support and document tracking.
  • Assist volunteers with drafting court reports with appropriate case recommendations and provide a full review before submission.
  • Maintain volunteer files to include all necessary screening, assignments and volunteer-specific documentation as identified by program policies and CASA standards.
  • Generate and analyze internal staff reports.
  • Provide timely case updates and volunteer activity reports at staff meetings.
  • Annually evaluate advocate performance in the fulfillment of their duties.
  • Attend juvenile court proceedings and other case-sensitive meetings as required or requested.
  • Serve as a liaison between CASA Advocates and interested parties (DFCS Case Managers, Attorney GALs, Court Staff, providers, etc.)

Training

  • Schedule and Facilitate CASA pre-service training (National CASA curriculum).
  • Coordinate and Facilitate volunteer meetings.

Reporting

  • Complete CASA program reports as outlined by reporting guidelines and internal deadlines.

Other

  • Assist with planning and implementation of Annual Volunteer Appreciation.
  • Attend job-related training and meetings.
  • Generate ideas, implement, and assist with volunteer retention efforts.
  • Assist with planning and executing community awareness projects and special events/fundraisers.
  • Professional social media use for recruiting, awareness, retention, and outreach.
  • Collaborate with internal teams and external partners as necessary.
  • Other duties as assigned.

ACCOUNTABILITY

The Advocate Coordinator is hired by and reports to the Executive Director responsible for his/her performance evaluations. 

DESIRED QUALIFICATIONS

Experience/expertise in volunteer management, recruitment, and data management is preferred.  Proficiency in standard workplace software programs (such as MS Word, Excel, PowerPoint, Canva, and Google). Candidate must be detail-oriented, professional, and able to work a flexible schedule.  A degree or certification in Volunteer Management, Public Administration, Human Services, Psychology, Sociology, Social work, or Education is preferred.  Extensive experience and/or skills may be substituted for a degree/certification. 

SKILLSETS FOR SUCCESS 

Strong work ethic, works well independently and with a team, self-starter, ability to multi-task, understands the importance of deadlines, organized, great computer skills, detail-oriented, professional in conduct, can maneuver in a fast-paced environment, excellent verbal and written communication skills, outstanding interpersonal skills, views situations objectively and rationally, comfortable with public speaking, making phone calls, and social media engagement,  both follows and gives direction well.

  • Benefits:
  • Competitive salary based on experience
  • Paid time off and holidays
  • Will discuss viable health, dental, and vision plan after 6-month review and funding availability

 

Company

Court Appointed Special Advocates® (CASA) are community volunteers who stand up and provide a voice for abused and neglected children who are involved in dependency cases in juvenile (family) court.

Our CASA program belongs to a network of nationally recognized community-based programs that recruit, train, and support citizen volunteers to advocate for the best interests of abused and neglected children in courtrooms and communities.

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