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Playroom Manager

Employer
Safe and Sound
Location
San Francisco, California
Salary
The base salary for this position is $77, 900.00 annually and is eligible for the language premium.
Closing date
Apr 27, 2024

Job Details

Job Description


Position Title: Playroom Manager
Department: Children & Family Services
Reports to: Senior Program Manager of Parent & Child Education
Location: 1757 Waller Street, San Francisco, CA 94117


ABOUT THE ORGANIZATION
Safe & Sound is a children’s advocacy organization working to prevent child abuse and
reduce its devastating impact on the child, their family, and our entire community.
We have been a pioneer in the field of child abuse prevention, working within San
Francisco for more than 50 years. Recently, the organization has begun to expand its
impact working throughout the state of California.


Child maltreatment is a complex problem, but a preventable one. Our data-informed
approach leverages three primary strategies: we empower children with knowledge
and confidence; we support families providing resources and skills; we activate the
community and the change-makers within it to create a thriving social safety net for
children and their families.


The organization has an annual operating budget of approximately $15.4 million and is
supported by approximately 70 staff, interns, and more than 80 volunteers. Safe &
Sound headquarters is located in a historic firehouse in the Haight-Ashbury
neighborhood of San Francisco, with a second office in the Bayview neighborhood.


Safe & Sound recently merged with The Center for Youth Wellness (CYW), a national
leader in the effort to advance pediatric medicine, raise public awareness, and
transform the way society responds to children exposed to Adverse Childhood
Experiences (ACEs). Founded by California’s first Surgeon General Dr. Nadine Burke
Harris, CYW has created a national call to screen, treat, and heal ACEs and toxic stress.


More information is available at: www.safeandsound.org.


OVERALL SUMMARY
The Playroom Manager manages the Children’s Playroom to support children ages 0-
12 in developing socio-emotional skills in a child-led, trauma-informed, play-based
space. The Playroom Manager develops and implements services and standards to
ensure families are building Protective Factors. The Playroom Manager directly
supervises 2-3 Playroom Caregivers and all Playroom volunteers, responsible for their
onboarding, training, and supervision. This position reports to the Senior Program
Manager of Parent and Child Education.


ESSENTIAL FUNCTIONS
Program Administration

● Ensure the Playroom is fully staffed, coordinating between staff and volunteer
schedules and availability.
● Ensure the Playroom’s health and safety standards are maintained and on par
with the department of public health.
● Ensure In-Kind donations of children’s clothing, toys, and other parenting
equipment are accepted and distributed in collaboration with other teams.
● Delegate coordination to Playroom team members as-needed.
● Oversee orientation to Playroom services and protocol for new families.
● Consult with other teams as necessary about client issues and family referrals.
● Manage forms and other data collection materials pertaining to attendance,
program outcomes, and other services to meet program needs.
● Ensure all data pertaining to the program is entered accurately and timely.
● Lead weekly meetings with Playroom staff and on-going check-ins with
volunteers to discuss behavioral and developmental concerns of visiting
children.
● Ensure Playroom is fully stocked with all essential program supplies, such as
snacks, arts & crafts materials, food prep supplies, etc. May delegate coordinating
tasks to other team members.
● Assist with organizing community events and other outreach efforts as needed.
Program Development
● Ensure the Children’s Playroom Manual and all volunteer training materials are
up-to-date with current best practices in child development and positive
discipline.
● Develop, improve, and maintain Playroom program protocols, systems, and
procedures to ensure programmatic goals, and health & safety needs are met.
● Strategically evaluate volunteer training and management to implement new
ideas and streamline processes.
● Continue to develop and implement the Playtime Together curriculum.
Program Leadership & Supervision
● Stay informed about current issues and evidence-based best practices
regarding parenting & child development.
● Develop services needed by families to support their knowledge of parenting,
child development, and their children’s social and emotional competence.
● Supervise 2-3 Playroom Caregivers, providing support for working with children
and families, and accountability for their overall professional development.
● Manage the training, onboarding, and supervision of Playroom Caregivers and
volunteers.
● Ensure their professional growth and competencies in the ways of supporting
children’s social and emotional development is continually developed.
Client Services & Support
● Ensure the Playroom provides a safe space for building children’s social and
emotional skills, and nurtures families protective factors.
● Ensure the Playroom provides a warm, welcoming environment for all families
participating, regardless of race, ethnicity, religion, gender, ability, socio
economic background, or any other marginalized or protected group.
● Collaborate with the Children & Family Services department to ensure the
Playroom program is accessible and responsive to the changing needs of
families.
● Care for children utilizing child-led play, art media, and dramatic play to support
the children’s social, emotional and physical development.
● Provide for children’s basic needs while in care including but not limited to
changing diapers, preparing meals, and feeding.
● Facilitate developmental growth for children by identifying developmental
concerns. Help children to improve peer relationships, regulate emotions, and
express their needs appropriately.
● Manage an environment where parents can experience shared positive
emotions and interactions with each of their children.
● Support the parent-child relationship by helping parents with any concerns they
might have in parenting, and provide referrals as-needed.
● Assist parents in playing with their children, listening to their children, and
following their children’s leads.
● Communicate with other program staff and interns regarding family needs and
participate in developing action plans to provide a holistic response.
● Work with the Parent & Child Education team to support our weekly Family
Dinner in the Playroom.
● Work with the Playroom team to oversee the direction and implementation of
Playtime Together.
Volunteer Program Management
● Collaborate with the Volunteer & Community Engagement Manager to ensure
effective volunteer recruitment, engagement, and retention.
● Lead volunteer trainings, schedule, and onboard all volunteers.
● Ensure the training program is up-to-date with current best practices in child
development and positive discipline. Supports new volunteers in preparing to
work effectively with children.
● Evaluate and monitor performance of volunteers. Address any performance or
attendance issues as needed.
● Develop and improve volunteer program systems and protocols. Update
program literature to incorporate new aspects of volunteer programs.
● Coordinate annual volunteer appreciation efforts.


Undertake other duties as assigned.


ESSENTIAL QUALIFICATIONS
● Proficiency verbal and written in English and Spanish/Chinese (Cantonese or
Mandarin).
● Undergraduate degree in child development, psychology, social work, or a
related field or 5 years experience in working with children in classroom or
childcare settings.
● Minimum 2-3 years experience working with children in a group setting.
● Experience supporting parent-child relationships in a classroom or childcare
setting.
● Experience supervising staff and nurturing professional growth
● Ability to be flexible, punctual and reliable.
● Ability to work with diverse staff and client populations.
● Demonstrated experience in volunteer coordination &/or supervision.
● Project management experience, including demonstrated experience with
program planning and working collaboratively with others.
● Solid organizational skills, ability to manage multiple priorities, attention to
detail, professionalism, clear communication skills.
● Able to handle crisis situations and work in a high-pressure environment.
● Basic computer skills required: word processing, Google apps and internet
search.


PREFERRED QUALIFICATIONS
● Bachelor/Master’s degree preferred.
● Experience providing education or support groups for children is preferred.
● Experience managing play-based or childcare programs.
● Experience working with children with disabilities (this is an increasing group of
children we see).
● Experience working with mixed age groups of children ages 0-12.


POSITION SPECIFICATIONS
● Full Time
● Exempt
● Position will be reference-checked and fingerprinted.


PHYSICAL REQUIREMENTS
● Typical Working Conditions:
○ Working with children which includes activity indoors and outdoors,
cooking, cleaning, diaper changes, contact with bodily fluids.
● Equipment Used:
○ Computer, phone, fax, copier, kitchen appliances.
● Essential Physical Tasks:
○ Position requires ability to lift up to 20lbs. Extensive sitting, bending,
running and playing with children is expected in this position.


The base salary for this position is $77, 900.00 annually and is eligible for the
language premium. The language premium is $2,080 annually. This position is
eligible for agency-sponsored benefits. (To know more about our benefits, visit www.safeandsound.org)


Pursuant to the San Francisco Fair Chance Ordinance, we will consider all qualified
applicants with arrest and conviction records.


Safe & Sound provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin, disability status, genetics,
protected veteran status, sexual orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting,
hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,
compensation and training.


The PCED team strives to cultivate a team that reflects the diverse population we serve
and thus strongly encourages diverse candidates from underrepresented communities
to apply, including but not limited to individuals who identify as QT/BIPOC, those
impacted by the child welfare/foster care systems, and public benefits recipients.


Qualified candidates should submit a resume and a detailed cover letter to Human
Resources at employment@safeandsound.org.

Company

Safe & Sound (formerly the San Francisco Child Abuse Prevention Center) is a children's advocacy organization working to prevent child abuse and reduce its devastating impact on the child, their family, and our entire community. 

We have been a pioneer in the field of child abuse prevention, working within San Francisco for over 40 years. Recently the organization has begun to expand its impact working throughout the state of California.

Child Abuse is a complex problem, but a preventable one. Our data-informed approach leverages three primary strategies: we empower children with knowledge and confidence; we support families providing resources and skills; we activate the community and the change makers within it to create a thriving social safety net for children and their families.

The organization has an annual operating budget of approximately $8 million and is supported by approximately 60 staff, interns, and more than 80 volunteers. Safe & Sound's headquarters is located in a historic firehouse in the Haight-Ashbury neighborhood of San Francisco, with a second office in the Bayview neighborhood.

More information is available at: www.safeandsound.org.

Company info
Telephone
4156680494
Location
1757 Waller Street
San Francisco
CALIFORNIA
94117
US

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