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Healthy Love Experience (HLE) Program Manager

Employer
SisterLove, Inc.
Location
Atlanta, Georgia
Closing date
Apr 11, 2024

Job Details

SisterLove, Inc

Healthy Love Experience (HLE)  Program Manager

Job Description

1 FTE (40 hours per week)

Reports to the Program Director

About SisterLove

Founded in 1989, SisterLove, Inc. (SLI) is the oldest HIV sexual and reproductive health, rights, and justice nonprofit organization in the Southeast dedicated to the education, prevention, support, and advocacy needs of Black women affected by and living with HIV.  SisterLove’s mission is to eradicate the adverse effects of HIV and the sexual and reproductive health rights and justice challenges impacting Black women and their families through education, prevention, support, research, and human rights advocacy in the United States and around the world. With a gendered lens on HIV and STIs, SisterLove’s herstory is centered in the grassroots, self-help movement of Black women and other women of color to define key sexual and reproductive health issues that were long ignored and marginalized by the mainstream women’s health movement.

OVERVIEW:

The Program Manager is responsible for the provision of service delivery for the Healthy Love Experience. Areas of oversight include: 

  • Healthy Education and Prevention Program: SisterLove’s sexual health education, advocacy, and prevention activities, including HIV, Hepatitis C, Pregnancy, STI testing, prevention counseling and/or linkage to care and community resources, and PrEP/PEP Navigation. 
  • Healthy Love Bus: The Healthy Love Bus is our mobile unit that provides comprehensive Healthy Love Experience services on wheels - delivering HIV/STI/Hepatitis C testing, sexual and reproductive health education, prevention, advocacy, and linkage to care and resources to underserved communities. In 2024, SisterLove plans to expand HLB services to include sexual and reproductive healthcare on the bus and will hire a Nurse Practitioner to provide clinical care. 
  • Healthy Love Party: Healthy Love Party (HLP) Workshops are SisterLove’s signature sexual health and prevention education intervention.  HLP workshops are effective, evidence-based interventions created, implemented, and evaluated in partnership with the CDC. The workshops are one-time group-level interventions incorporating information, empowerment, skills-building, and risk assessment for women, girls, and other populations at substantial risk for HIV and STIs.
  • Trainer and curricular development for projects that work at the intersections of HIV and Intimate Partner/Domestic Violence.

PRIMARY RESPONSIBILITIES:

Staff Management:

  • Manage the Healthy Love Experience department
  • Supervise, manage, and motivate all HLE program staff, including community health workers (prevention specialist and peer navigation specialty areas), nurses, billing coordinators, medical assistants,  intake coordinators, interns, and volunteers.
  • Organize and coordinate the provision of services through HLB Clinicians.
  • Conduct timesheet management, time off coordination, and payroll functions for the HLE department
  • Create and maintain Standard Operating Procedures (SOPs)
  • Ensure all HLE staff comply with established policies, procedures, and protocols while carrying out duties.
  • Manage and monitor HLE supplies and inventory.
  • Work closely with SLI’s operating department in regards to HLE operations to ensure it is aligned with the organization’s standards.

Testing & Programmatic Activities:

  • Manage testing operations of the HLE activities, including all Insti HIV  Testing, Pregnancy, and STI testing to ensure that appropriate lab forms are completed that clients who test positive develop a follow-up plan, are given linkage-to-care, and are scheduled for a return appointment in 3 months, and partner testing and prevention counseling.
  • Manage oversight, training, and usage of AdvancedMD Electronic Health Record System, HealthHIV, future LabCorp integration, and support preparing the system for clinical record keeping and billing.

 

  • Manage the STI collection and result reporting processes using DPH’s statewide database, APOLLO, 
  •  
  • Aggregate daily statistics to generate monthly reports on testing, community outreach activities, linkages to care and community resources, and test results.
  • Include detailed analysis of trends, opportunities, and insights in monthly reports to track progress toward outreach goals and objectives.
  • Conduct regular audits of client testing to structure process improvement and ensure compliance. 
  • Oversee the maintenance of the SLI safer sex supplies distribution log and inventory.
  • Manage the dissemination of HIV,STI, Breast Cancer, etc. education materials, including support, and pre-and post-testing counseling in accordance with SisterLove and CDC protocols.
  • Provide oversight in collecting, compiling, and organizing all data collected from testing participants on a timely basis.
  • Ensure that program participants are given a warm referral for HIV confirmatory testing, STI tests that we are not able to perform,  treatment clinics and other services, and educational intervention programs as appropriate; assist staff with referrals as needed.
  • Manage the scheduling of all staff and the SLI Clinic coverage and support groups and provide testing and counseling support when needed.
  • Work cooperatively and respectfully with clients and staff, and is sensitive to special needs and issues of the population addressed. 

Clinical Management:

  • Have knowledge of Healthy Love Bus (HLB) activities.
  • Manage oversight, training, and usage of AdvancedMD Electronic Health Record System and support preparing the system for clinical record keeping and billing. 
  • Manage oversight, training, and usage of AdvancedMD Electronic Health Record System and support preparing the system for clinical record keeping and billing.
  • Provide oversight to ensure quality standards for testing and counseling are maintained through the completion of appropriate documentation and complies with all CQI/CLIA/HIPAA standards.
  • Generate reports for the Senior Management/Executive Team as needed.

Community Engagement:

Coordinate SLI testing and counseling services at a minimum of 4 community events per month

Attend all organizational, department, and/or project meetings, workshops, and/or trainings as required.   

  • Cultivate and Maintain relationships with community partners.
  • Coordinate the HIV Home Self-Testing Program
  • Conduct monthly (result-driven) written reports and other administrative reporting functions, including demographic and statistical reports.  

Plan and manage SLI health education and testing events in the field.  

Serve as proctor and supervisor for all undergraduate and graduate interns.

QUALIFICATIONS:

 

Required:

  • Master’s degree in public health, related field, or equivalent work experience.
  • Bachelor’s degree in public health, human services, human sexuality, nursing, or related field.
  • Five (5) years of experience in a health care setting (preferably a sexual and reproductive health setting).
  • A passion for Sexual Health and Reproductive Justice! 
  • Three (3) years supervising entry-level staff (health educators, prevention specialists, peer specialists, etc.)
  • Three or more years of previous work experience with SisterLove’s target populations. 
  • Two years of experience supervising undergraduate and graduate students, serving as a proctor.
  • Awareness of local resources available for HIV/STI/Pregnancy prevention, treatment, and care.
  • Three (3) years experience in data collection, report writing, and managing budgets.
  • Reliable transportation.
  • Flexibility to work some evenings and weekends.
  • Lives with 20 miles of SisterLove's offices

Preferred:

  • Nursing or Medical background
  • CPR certification Experience in phlebotomy and/or conducting basic lab procedures
  • Experience in medical billing and medical compliance protocols
  • HIPAA Certification
  • The ability to drive the Healthy Love Bus is a plus! 

Skills/Knowledge/Abilities:

  • Extensive experience in the field of HIV/STI/Pregnancy prevention, testing, and counseling
  • Effective oral and written communication skills
  • Computer literacy/proficiency in Microsoft Office Suite
  • Good listening skills/non-judgmental attitude
  • High level of empathy and emotional intelligence
  • Motivational interviewing skills
  • Excellent interpersonal skills, cultural humility, and the ability to work effectively with direct reports, colleagues, managers, and community partners.  
  • Excellent training skills with the ability to adapt to multiple learning styles
  • Excellent Budget Management Skills 
  • Ability to work with diverse populations
  • Compassionate, empathetic
  • Flexibility
  • Additional Details

This is a full-time position based in Atlanta, Georgia.. This position is 90% in-office/field. Excellent benefits: package includes medical, dental, life, 401(k), and more. 

Interested applicants should submit a resume to recruiting@sisterlove.org with the subject line “Healthy Love Experience Managerial Position: “First and Last Name.” Please do not make phone calls or email inquiries. We look forward to hearing from you!

Disclaimer

The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

SLI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

 

Company

SisterLove, Inc. (SLI), headquartered in Atlanta, GA, and with offices in South Africa, has been at the forefront for 33 years of leading intersectional work toward racial justice, sexual and reproductive justice, and women’s rights as human rights.  We work with leading organizations such as Gilead Sciences, Merck, ViiV Healthcare, the US Centers for Disease Control (CDC), PEPFAR, UNAIDS, Emory University, Ford Foundation, EJAF, JSI, MAC Aids Fund, and many others. 

 

Company info
Website
Telephone
4045057777
Location
3709 Bakers Ferry Rd SW
Atlanta
GA
30331
US

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