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Addiction Recovery Coach for Medical Settings

Navigate Recovery Gwinnett
Gwinnett County, Georgia
See Job Description
Closing date
Apr 10, 2024

Navigate Recovery Gwinnett is a nonprofit Recovery Community Organization (RCO) in Gwinnett County, GA that envisions a community that treats addiction as a chronic condition and those affected with dignity and respect.

OUR MISSION is to serve individuals and families affected by addiction, connecting them to the support they need and removing barriers that prevent them from getting well. We Advocate, Collaborate, Facilitate, and Encourage Recovery through multiple pathways.

We believe innovation is essential to change the way we treat addiction and mental health issues. We also believe peer support is a crucial part of the continuum of care.

For our team and volunteers, serving our community is not just “a job” but a passion. Many of us consider it a calling.  We are a team that strives for excellence in all we do as part of destigmatizing the chronic condition of addiction and treating people with dignity and respect.  We support each other to serve our fellow travelers on the pathway to recovery, wherever they may be.  We live by our core values and like to laugh and have fun on the journey.  

Description: We are seeking recovery coaches for our Lifeline Program which provides support for peers that are in Emergency Departments and in other medical settings. In this position you will be able to make an impact on people at a potential turning point in their lives and educate them on lifesaving Naloxone. You will also connect them to other community resources, provide family resources and serve on Navigate Recovery’s telephone/media recovery support team for follow up.  We support five hospitals in Gwinnett County and Johns Creek.


  • When notified of an incident through the phone system, arrive at the hospital within 30-60 minutes of the call 
  • Provide Peer support for people in the Emergency Department or other medical environments who have overdosed or are at high risk of overdose 
  • Interview the peer take notes, and record information 
  • Assist the peer filling out forms
  • Provide information on appropriate resources 
  • Train the person/loved ones on Naloxone for possible future overdoses
  • Connect with the family/loved ones (with permission) to offer family resources
  • Serve on Phone/Media Coaching Team during specified hours during your shift
  • Create reports required to meet grant requirements
  • Serve the hospital with training and at regular update meetings with staff to continuously improve the program
  • Make rounds at the hospitals we serve to continuously connect with new staff and remind other staff about the support we offer
  • Work varying shifts between 7:00am and 10:00pm, Monday-Saturday
  • Assist other Navigate teams when requested-we are part of one team with various responsibilities but our mission is the same
  • Attend company or outside events when requested
  • Willingness and Commitment  to live by the CARES code of ethics and Navigate Recovery Gwinnett Core Values
  • Other duties as requested


  • At least two years of recovery from addiction
  • A passion for serving families impacted by addiction
  • Ability to quickly connect with peers in a medical environment
  • Specialized Coach training in high-intensity environments (provided)
  • Ability to be on call and have transportation to respond to calls within 30 minutes of notification
  • Excellent verbal and written communication skills with the ability to record accurate data, prepare reports, use various software, train groups, and share your story
  • Ability to communicate with peers, medical professionals, family members, and coworkers in a positive way
  • Ability to share HOPE in stressful environments
  • Desire to be part of a team of innovators who are always working to improve the services we offer and to support each other
  • Willingness to learn and grow through continuing education and training
  • 40 hours of Recovery Coach training (CARES) Will send selected candidates to training if needed

Pay and Benefits:

Competitive pay based on experience

Paid Time Off (PTO) accrued from day one for full time employees and available for use after 90 day

Paid Company Holidays after 90 days—since we serve hospitals we sometimes work on holidays.  Replacement holidays will be scheduled for those who work on a holiday.

Phone Allowance of $50 per month.

Reimbursement for mileage when business travel is required. Supplemental health insurance (AFLAC), Vision and Dental Benefits available after 90 days


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