Office Coordinator

Saint Paul, MN (on-site)
Administration • Office Management • Customer/guest service • Meeting support

Attention Office and Administrative Managers. Have you ever been told that you smile too much or that you’re the sort of person everyone at work seems to get along with? Are you driven to provide a welcoming guest experience and great service to all you interact with in your work?  Are you highly organized and detail-oriented? Are you looking for an opportunity to be part of a mission-driven, socially responsible, and inclusive organization full of smart, passionate, and driven people?

This position oversees the day-to-day operations of NCG’s Saint Paul, MN headquarters and is responsible for creating a welcoming, neat, safe, and well-organized office space conducive to productive work and effective meetings. The position is responsible for our inbound and outbound shipping and manages the inventory and order fulfillment for NCG’s online store. The person in this role will support NCG’s ability to provide excellent service to internal and external customers, including our member co-ops! 

This role is ideal for someone who is service-oriented, highly organized, and neat in both time and space, has strong verbal and written communication skills, is effective at communicating with a wide range of personality types, and likes to plan and organize meetings and events!  This position is based in NCG’s St. Paul, MN office and is not eligible for remote work. Up to 5% travel required. Diverse applicants are encouraged to apply.

Primary Responsibilities:

• Welcome and greet visitors in person and via phone, ensuring that all visitors feel comfortable and are aware of the facilities and resources of our St. Paul office as appropriate.
• Schedule, coordinate, and provide direct support for meetings and events held in the St. Paul office, including room setup and takedown and arranging meals, snacks, and refreshments.
• Distribute incoming mail, packages, and other items to NCG staff and on-site contract partners and prepare outbound mail, packages, and materials to be shipped or picked up.
• Manage, store, and route product samples to the appropriate NCG business managers communicating as needed about space constraints, perishability, or other considerations.
• Manage NCG’s online store: fulfilling orders, updating the website with new items, tracking and replenishing inventory, conducting regular inventory counts, packing, shipping, and corresponding with member co-op staff about orders.
• Serve as the primary point of contact for assigned facility support vendors (e.g., building management, textile services, plant maintenance, etc.), submit service requests, coordinate the delivery of services for the St. Paul office, and follow through to ensure timely and appropriate resolution of all service requests.
• Provide general administrative support, including notetaking, transcription, collation, document and report preparation, editing, proofreading, preparation of digital flowcharts, diagrams, or process maps, copying, organizing and “housekeeping,” planning, and maintaining conference room calendars.

Qualifications:

• 1-2 years of office experience required.
• General understanding of office environments and office support functions required.
• Intermediate to advanced computer skills required, particularly Microsoft Word, Outlook, and PowerPoint. Knowledge of Microsoft Excel, HTML, and textile formatting desired.
• Proficient keyboarding skills, advanced 10-key experience preferred.
• Excellent customer service and high standards of professionalism.

Apply By:  September 19, 2023

Benefits, benefits, benefits! Our team members are our most-valued asset; we offer a generous salary and benefits package including 4 weeks PTO at hire, medical, dental, vision, HSA/FSA with company contribution, company paid life and disability insurance, comprehensive Employee Assistance Program (EAP), a matching 401(k) plan and many perks. The starting salary for this position is $25.70 an hour ($53,456 annually). To view NCG's 2023 Benefit Summary copy/paste bit.ly/NCG2023BenefitsSummary into an internet browser.

Our Office: St. Paul is part of the major metropolitan area which along with Minneapolis is known as the Twin Cities. The area is known for its excellent parks, bike trails and other outdoor activities; vibrant arts, culture and dining scene; and cultural diversity. Our office is conveniently located between St. Paul and Minneapolis at 2610 University Ave W. There is free parking and the Green Line Light Rail stops at our building (Westgate Station).

We are a learning organization on a continuous journey to build a positive and inclusive culture that values a diversity of ideas, perspectives and identities. We foster an environment where everyone is treated with dignity and respect, where we are inspired by our work and proud of our contributions.

Individuals with Disabilities - National Co+op Grocers wants all interested and qualified candidates to be able to use this career site to review and apply for employment opportunities. If you have a disability and need an accommodation to access this site, please contact us for assistance at (866) 709-2667 ext. 2992.

Equal Opportunity - National Co+op Grocers is an equal opportunity employer. We hire qualified individuals without regard to age, race, color, national origin or ancestry, alienage or citizenship status, creed, religion, sex, gender identity or expression, sexual orientation, marital or familial status, status with regard to public assistance, pregnancy, physical/sensory/mental disability, genetic disposition, veteran or military status, membership or activity in a local human rights commission, arrest or conviction record, or any other protected category in accordance with applicable laws.

About NCG: National Co+op Grocers (NCG), founded in 1999, is a business services cooperative for retail food co-ops located throughout the United States. We represent 158 food co-ops operating nearly 230 stores in 39 states with combined annual sales over $2.5 billion and over 1.3 million consumer-owners. NCG helps unify natural food co-ops in order to optimize operational and marketing resources, strengthen purchasing power, and ultimately offer more value to natural food co-op owners and shoppers everywhere. By providing a variety of purchasing, management, development, marketing and other services, our co-ops are able to gain many of the advantages large grocery chains enjoy, while still reflecting the unique qualities of their local communities. For a map of NCG member and associate co-ops, visit our Find-a-Co-op page. To learn more about co-ops, visit www.grocery.coop.

No recruiters or agencies please.