Title: Director of Training
Salary: $90,000 - $100,000, commensurate with experience
Location: This position is remote with an optional Brooklyn-based office. Candidates must live and be authorized to work in the U.S.
Job Classification: Full time, Permanent, Exempt
Reports To: Vice President of Movement Building
Supervision Responsibilities: This position supervises 5-6 FT staff and several consultants
Travel Requirements: This position requires approximately 20% travel
About Right To Be
Right To Be is a global, people-powered movement to build a world that is free of harassment and filled with humanity. We believe that it’s through small actions, happening everywhere, that culture can shift. Our work focuses on turning the care we have for each other into simple, creative, effective action. Every day, we train hundreds of people to respond to, intervene in, and heal from harassment. We hold space for people experiencing harassment to share their stories for affirmation and support. And we prepare new leaders to create workplaces, schools, and communities around the world that are filled with humanity. So that we can all be who we are, wherever we are.
Over the past two years, Right To Be has significantly expanded our training program - particularly in the realm of sexual harassment and bystander intervention training. Our system of evaluation shows that it’s working: Right To Be’s training shows an 84% increase in self-reported ability to intervene in instances of hate and harassment. This finding has been echoed by the National Women’s Law Center, which notes that, while traditional liability-based training on harassment is failing, innovations in the field, such as bystander training, are seeing results.
In 2021, Right To Be trained over 250,000 people to intervene in, respond to and prevent harassment. We continue to innovate in the field with new training to support communities experiencing harm, such as bystander intervention to stop islamophobia/anti-semitic hate and harassment. We have established meaningful partnerships with organizations such as Asian Americans Advancing Justice | AAJC and L’Oreal Paris to bring our methodologies to participants around the globe, in over 33 countries and languages.
Right to Be is seeking an experienced Director of Training, who will lead our dynamic training department. Reporting to the Vice President, the Director of Training will directly manage RTB’s training team and hold responsibility for overall departmental goals and success. The pace of this multifaceted role is fast-moving, dynamic, and requires the ability to effectively manage a team and engage with diverse groups of program stakeholders, including RTB's team, the clients we serve, funders, and other partners. The Director will measure and continually improve training quality and trainer/team development, support curriculum creation/implementation and sales and marketing efforts, build a pipeline of trainers for growth opportunities, and work closely with internal and external partners for program growth and success. The Director of Training will play a pivotal role in shaping Right to Be’s innovative and effective training initiatives and driving the organization's mission forward.
The Director of Training will be responsible for meeting annual key performance indicators (KPIs) for the number of people trained, as guided by internal goals and external partner agreements. Additionally, they will be responsible for supporting the successful launch of multiple trainings and programs per year as we and our services continue to expand and grow with the movement.
The Director of Training will manage a growing team, including full time staff, fellows, and consultants. The Director of Training may work in our Brooklyn office or remotely in the United States. Up to 20% travel is required.
Key Duties and Responsibilities
The Director of Training will be responsible for:
Management and Team Leadership (Approximately 40% of the role)
- Strategic Leadership: Collaborate with the Executive Team to develop and execute the Training department's strategic vision, aligning it with the overall mission and goals of RIght to Be. Develop and manage against annual departmental goals with feedback from the Executive Team.
- Program Development: Lead the design, development, and enhancement of Right to Be’s training programs, ensuring they are current, relevant, and meet the needs of our target audiences. Report to the Executive Team on KPIs monthly and do a quarterly deep dive with the Executive Team on progress towards goals.
- Team Management: Supervise, mentor, and provide guidance to a team of trainers, the Training Operations Manager, and consultants, and support staff. Foster a culture of professional growth and collaboration. Lead weekly supervision, provide regular, actionable feedback to all staff, and conduct 3- and 12-month reviews for new team members followed by annual reviews.
- Build team culture and morale. Lead weekly meetings with your team with a clear purpose and goals that leave team members feeling aligned, clear on what they need to do, and energized.
- Align with Right To Be’s Strategic Plan. Implement, enhance, and iterate on the organizational vision and goals for the Training Team as established in Right To Be's Strategic Growth Plan.
- Data-driven leadership. Use data to effectively evaluate team progress and iterate your management approach.
- Effective Use of Systems. Ensure team engagement and effective project management across our internal systems, including Salesforce, Asana, and Harvest.
Training Operations (Approximately 25% of the role)
- Ensure high quality training delivery. Manage and iterate our quality control and evaluation system. Regularly observe trainings. Provide coaching and documented feedback to trainers to strengthen their performance.
- Iterate and Improve Curriculum. Support the development of trainings and oversee the maintenance/improvement of our existing training library.
- Develop, Maintain, and Implement Business Processes. Ensure all business processes are documented and shared and that key internal stakeholders are aligned with processes and systems. Cross train required team members on processes, document and share on the organizational wiki, and monitor implementation.
- Deliver High-Profile Trainings. The Director of Training will be asked to deliver trainings to high stakes clients/audiences with large, public audiences or spokespeople.
Cross-Team Collaboration (Approximately 15% of the role)
- Ensure Exceptional Customer Service with our Partnerships team. In partnership with our Director of Partnerships and Development, you will work with the team to develop systems and relationships that foster exceptional training and customer service. You will inspire your team to “wear the big hat” and make decisions that benefit the wellbeing of the whole organization and encourage client retention.
- Support Long Term Engagement in the Movement. In partnership with our Movement Building and Development teams, ensure that our trainings support our larger movement building efforts. Ensure trainers effectively inspire longer term engagement with the organization, including getting people to join our email list, share their story, and/or donate.
- Ensure High Quality Communication about our Trainings. In partnership with our Communications team, ensure that the training components of RTB’s website are updated regularly, our email engagement ladders are responsive to the public’s needs, and that the training team is abreast of training opportunities.
- Collaborate on New Training Development. In partnership with the Instructional Design and Innovation team, support the development of new training including participating in the review, feedback, and testing cycles.
- Celebrate and Share Team Wins. Your team’s success is our whole organization’s success! Inspire enthusiasm and support for the Training team by publicly celebrating the team’s wins across the organization.
External Liaison to Key Stakeholders (Approximately 10% of the role)
- Manage Key Corporate Sponsorships. Project manage the training relationship, including setting expectations, agenda, and ensuring an exceptional training experience with our team. Work with the Development and Business Partnerships teams to identify additional areas of engagement that encourage fundraising, movement building, and organizational growth.
Partnership development. Maintain strong training relationships with our corporate and nonprofit partners to ensure successful training campaigns and program execution.
Organizational Responsibilities (Approximately 10% of the role)
- Participate in Executive Team meetings and decision making as needed.
- Attend staff meetings, Director meetings, and staff retreats.
- Lead regular supervision meetings and ongoing feedback and evaluation sessions.
Experience and Qualifications
Specific requirements for this role include:
- At least 5 years of work experience as a Director, Training Director, Training Manager or similar role.
- In-depth understanding of traditional and modern training methods, including virtual and in-person instructor led facilitation; e-learning and other asynchronous delivery methods.
- Able to apply adult-learning theory and best practices for high-impact training iterations, and stay informed about emerging trends in the field of training and development.
- Experience delivering or managing trainings in the areas of bystander intervention, and preventing or responding to hate, harassment, and/or violence strongly preferred.
- Strong intersectional analysis rooted in equity, justice, and liberation and a demonstrated commitment to social justice work.
- Experience leading training activities in a corporate environment.
- Outstanding communication, interpersonal skills, and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders and produce compelling written and digital materials.
- A skilled people manager and leader who models integrity, accountability, trustworthiness, and empathy with deep self awareness and emotional intelligence and dedication to the mission of Right To Be.
- Demonstrated experience supporting teams/departments navigate periods of transition and change.
- Exceptional project management skills and the ability to handle complex, multifaceted projects resulting in measurable outcomes and programmatic growth.
- Budgeting experience; expertise creating and managing departmental budgets.
- Bachelor's degree preferred with coursework in organizational leadership, learning and development, instructional design, a plus.
- A successful track record in setting priorities; keen analytic, organization, and problem solving skills that support and enable sound decision making, including the ability assess the effectiveness of different methods and adjust strategies accordingly.
- A multitasker with the ability to wear many hats in a fast-paced environment while being agile, iterative, and flexible preferred.
- A strategist who excels at visioning, goal setting, and implementing big ideas into action preferred.
- Strong managerial skills and the ability to successfully hire, develop, coach, and retain individual team members.
- Experience as a key player in a high-performing, collaborative, and constructive team environment.
- Personal integrity, credibility, and passionate commitment to Right To Be's mission
Compensation and Benefits Package
The compensation for this role is $90,000 - $100,000, commensurate with experience.
We also offer a competitive benefits package that includes:
- Health, dental, and vision coverage. We pay up to 99.87% of health insurance for one individual.
- A one-time Health Care Stipend to cover health insurance costs until your organizational health insurance kicks in (on the first of the month after your start date).
- A one-time $500 Home Office Stipend
- An Annual $3,000 Professional Development Stipend
- An annual $500 Self Care Stipend that can be used for however you define self care!
- Generous Paid Time off (three weeks in your first year, followed by an additional week for the next two years up to five weeks PTO total), a week off between Christmas and New Years, Summer Fridays, and all major holidays.
*Please note all that benefits are subject to change at the discretion of Right To Be.
Applications will be accepted here on the Workable platform through 10/6/23, we plan to hold interviews in October and November, and our target hire date is late December or early January 2024.
DO YOU THINK THIS MIGHT BE YOU?
If you see yourself in this job description but don’t feel like you meet every single criteria, we encourage you to apply anyway! Research shows that individuals from historically marginalized groups tend to self-select out of opportunities at higher rates. We take a holistic approach to all of our hiring practices and want to hire those who best align with our mission and goals.
RTB is an equal opportunity employer to all regardless of race, color, national origin, ancestry, sex, marital status, disability, religious or political affiliation, actual or perceived gender identity, age or sexual orientation.