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Program Support Coordinator – Residential Programs  

Tucker, Georgia
Closing date
Jul 1, 2023

Job Details

Position: Program Support Coordinator – Residential Programs  

Reports To: Director, Residential Program Department: Residential Programs Location: Tucker, GA  

FSLA: Exempt  

Job Summary: The Program Support Coordinator ensures that services and day to day support to the young adults help them develop a higher level of independence, while providing support to the Education Coordinator, Life Coaches, and Transitional Support Workers. The Program Support Coordinator also supports clients with life skills training, spiritual life development, support and guidance so they may attain educational, vocational and employment opportunities.  


• Provide individual spiritual care to youth and families  

• Assist youth with their physical, economic, vocational, recreational, social, emotional and daily life skills development  

• Provide individual care and guidance consistent with the needs of the youth and families  

• Provide transportation to church on Sundays  

• Develop programs for youth and families to address spiritual needs  

• Connect with local churches to provide tutoring, mentoring, and other support to our youth and families

• Host programming for youth and families  

• Assist in determining and recruiting volunteers for programming  

• Plan monthly programming calendar for youth and families  

• Maintain necessary reports, records, and documentation pertaining to life skills development for youth and families  

• Engage youth and families in spiritual activities in the community  

• Work with the Education Coordinator to assist the TLP and ILP youth with the development and implementation of a career plan to include the youth’s interest, strengths in school visions for career and personal life and opportunities for career and work experience  

• Work with the Education Coordinator and ILP youth to identify tutors as needed or applicable  

• Support the TLP and ILP youth with attaining educational goals  

• Connect ILP and TLP youth with local industries and employment programs so that youth will have the opportunity to explore career opportunities and develop a plan to achieve their career aspirations  

• Offer job search training in areas such as resume’ writing and interviewing  

• Attend all staff meetings as applicable  

• Maintain confidentiality and other responsibilities listed in governmental laws and regulations, as well as company policies and procedures  

• Work with Life Coaches and other Transition Support Team to develop and implement a service plan with clients, and attend meetings as required to review client progress  

• Teach clients life skills including but not limited to; self-care, daily living tasks, communications, budgeting, community living and socialization, community mobility  

• Assist clients in establishing and maintaining involvement in community recreation and productive leisure time activities  

• Encourage the spiritual growth of each client by connecting them with spiritual resources on staff or in the community  

• Provide schedules, routine environment and engagement for youth in the program  

• Complete required record-keeping and documentation accurately and in a timely manner  

• Adhere to the organization’s policies and procedures, and demonstrate support of the mission, vision and values  


• Bachelor’s Degree in a human service related field  

• Minimum of 2 years’ experience working with youth  

• Experience working in a faith-based setting promoting growth in spiritual life is a plus  

• Valid Driver’s License  

• Excellent written and oral communication skills  

• Excellent organizational and computer skills  

• Successful completion of all required Criminal Background checks Essential Demonstrated Skills and Abilities:  

• Leadership qualities to attract, develop and retain youth in our programs  

• Knowledge of social services, record keeping, reporting requirements and confidentiality  

• Excellent written and verbal communications skills  

• Ability to make independent decisions when circumstances warrant such action 

 • Ability to effectively communicate with others and foster good working relationships  

• Ability and willingness to follow deadlines and/or complete assignments/trainings as assigned by supervisor  

• Demonstrates a strong sense of urgency and accuracy  

Work Environment: The work environment characteristics described here are representative of those encountered while performing essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. May be subject to imposed deadlines. May be subject to hostile and emotionally upset clients, staff, family members, or the general public at times. General office environment: some stress may occur in meeting required deadlines. This position uses office equipment, software systems and a computer approximately 70% of the work day. 


Our mission: We restore children and families from trauma through Jesus Christ.

Our vision: We envision a world where every child is raised in a loving, compassionate, and nurturing home.


Foster Care in GeorgiaFor nearly 150 years, Wellroot Family Services has been leading the effort to transform the lives of children and families in Georgia. Through our four programs, Wellroot cares for and encourages the growth and healing of children, young adults and families in and affected by the foster care system of Georgia.

Wellroot first opened its doors in 1871. Its name at the time, though, was The Decatur Orphans’ Home. Its mission was to serve the needs of children who had been orphaned during the Civil War. Over the next several decades, the needs of children and families in Georgia changed, as did the focus and programs of The Decatur Orphans’ Home, whose leadership continued to grow and transform the organization in order to better meet those needs. In 1934, after 63 years as The Decatur Orphans’ Home, The Board of Trustees approved a name change that would better reflect the growth of the organization, along with its potential as an Foster Familiesagency of the Methodist Church. The new name was The Methodist Children’s Home.  Thirty-six years later, in 1970, “United” was added to the name, reflecting the continued growth and transformation of the Methodist denomination.

The needs of children and families in Georgia continue to change and true to our heritage, the programs and focus continue to be transformed in order to better meet those needs.

In December 2018, the Board of The United Methodist Children’s Home approved another name change, one that better reflects the growth of the organization, along with its potential as an agency of The United Methodist Church. After 49 years of operating as The United Methodist Children’s Home, our organization is now called Wellroot Family Services.

Built on industry best practices, our Christian faith and bold, new innovative approaches toward child welfare, Wellroot is the leading faith-centered family services organization in Georgia. As an agency of The United Methodist Church in North Georgia, Wellroot Family Services’ programs were designed to respond to the needs of children and families through faith-centered service. With a focus on supporting youth from infancy through early adulthood, we help people reach their God-given potential through the encouragement and love of a healthy home.

Find Us
1967 Lakeside Parkway, Suite 400
United States

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