This job has expired

You will need to login before you can apply for a job.

Director of Residential Programs

Tucker, GA 
Closing date
Jun 15, 2023

Job Details

Position: Director of Residential Programs 

Reports To: Senior Vice President, Programs Department: Residential Programs 

Location: Tucker, GA 

FLSA: Exempt 

Job Summary: Wellroot Family Services has an exciting opportunity for a seasoned residential services professional to lead and grow residential services for youth and families in the Northern half of Georgia. The Director of Residential Programs is responsible for the overall operation of Wellroot’s current residential programs - an apartment-based transitional living program and community-based independent living program for youth aging out of foster care, and a family housing program. The Director of Residential Programs will also work closely with organizational leadership to identify communities in the North Georgia Conference (North of Macon) who are in need of youth and family housing and develop strategies to meet those needs, including identifying and cultivating potential public funding partners. The incumbent will represent the agency with the Department of Family and Children’s Services as well as with the Department of Housing and Urban Development. Wellroot provides a strengths-based, trauma sensitive model of care to youth and families who are unstably housed, and the Director of Residential program is critical to setting a strengths-based culture within the residential programs. Research has shown that positive relationships with caring adults is critical to clients achieving long term stability, and the Director must model this for their team. The candidate will also work closely with the Community Development department of the agency to build and grow opportunities for church and community volunteers to be caring adults in the lives of our residential clients and to support them on their journey towards independence. The ultimate purpose of this position is to facilitate growth of clients so that they can achieve independence and permanent stable housing. 


• Oversees services to youth, young adults and family housing clients to enhance growth in the areas of their physical, mental,social, educational, vocational and spiritual needs. To provide services in a manner which upholds the integrity of the program and itsoperational procedures 

• Works closely with the SVP of Programs, the Chief Strategy Officer and the CEO to assess and monitor community housing needs. Works collaboratively with agency leadership to develop and execute plans for growth in the residential program. 

• Maintains sound managerial technique to insure a strengths-based culture and an effective service delivery system 

• Sets up team meetings, treatment planning meetings, staff meetings, individual supervision meetings, as means to monitor accountability and effectiveness of programs 

• Works closely with and coordinates staff who render services directly to the youth, including but not limited to Religious Life, Education and Life Skills, Recreation and Activities, and Program Support Coordinator. 

• Oversees a team of residential Life Skills coaches to ensure sound case management that moves clients towards program completion and independence. 

• Interacts with Facilities and Operations team regarding building maintenance and distribution of supplies 

• Works in close collaboration with the Human Resources department to recruit,screen, interview and recommend for hire all residential program employees 

• Provides regular supervision, and helps coordinate training to employees in the residential programs 

• Evaluates programs and staff according to the agency'sstandards of performance

• Oversees the screening, assessment, placement planning, and transitioning services of clients in residential programs, ensuring that staff follow Wellroot, COA, and EAGLE standards governing each service area 

• Oversees the financial system, including billing and collections from public funders including the Division of Family and Children’s Services. 

• Works closely with the Development department to identify new sources of public funding, including representing the residential program department in community based and government meetings (DFCS, HUD and others as needed). 

• Monitors Wellroot record keeping system, including client records; accountability for reviews and audits, OPM standards, and COA accreditation inspections; meeting deadlines for all internal reports; and ability to work within the agency's technical software system 

• Maintains on-going participation in Wellroot’s quality assurance program, representing the Family Housing, ILP and TLP services on the QA committees 

• Coordinates preparation of the COA review for service areas, every four years, and more often, if needed

• Oversees the updating of the ILP, Family Housing, and TLP operations manual 

• Stays familiar with Wellroot philosophies, policies and procedures in order to implement consistently throughout the serviceareas

• Oversees the submitting of program outcomes to the Director of Performance and Quality Improvement, and to oversee the resident’s survey initiative. In developing outcomes, seek measurement instruments that are criterion and evidence based 

• Be a positive factor in public relations by representing the agency well in speaking engagements and in contact with others in the community

• Reports to the Senior Vice President of Programs on an ongoing basis concerning the functioning of all areas of programming 

• Performs other duties, as assigned by the SVP of Programs 


• Have a master’s degree in a human services field (a license in the field of social work, counseling, or psychology within the state of Georgia is preferred) 

• Have a minimum of three years’ experience in human service field, and experience in supervising and management 

• Experience with all Office Suite Software; Word, Excel & PowerPoint 

• Excellent organizational skills and strong attention to detail 

• Possess good communication and writing skills, and the ability to conduct training and lead meetings effectively 

• Own and keep an automobile well maintained for occasional business use 

• Understand that position is full time and will involve evening or weekend hours, including managing an on-call rotation 

• Ability to work with respect for cultural diversity 

• Excellent interpersonal and communication skills, as well as strong strategic thinking skills 

• Agree to support the agency’s mission statement, organizational values and beliefs, and its quality assurance plan

Work Environment: 

The work is conducted in an office setting and across the campus. Fast-paced, working with vulnerable clients. The ability to maintain a flexible work schedule which will include evenings and weekends is required. Must be able to lift up to 25 pounds. Usually sits in front of a computer 50% of the time. 


Our mission: We restore children and families from trauma through Jesus Christ.

Our vision: We envision a world where every child is raised in a loving, compassionate, and nurturing home.


Foster Care in GeorgiaFor nearly 150 years, Wellroot Family Services has been leading the effort to transform the lives of children and families in Georgia. Through our four programs, Wellroot cares for and encourages the growth and healing of children, young adults and families in and affected by the foster care system of Georgia.

Wellroot first opened its doors in 1871. Its name at the time, though, was The Decatur Orphans’ Home. Its mission was to serve the needs of children who had been orphaned during the Civil War. Over the next several decades, the needs of children and families in Georgia changed, as did the focus and programs of The Decatur Orphans’ Home, whose leadership continued to grow and transform the organization in order to better meet those needs. In 1934, after 63 years as The Decatur Orphans’ Home, The Board of Trustees approved a name change that would better reflect the growth of the organization, along with its potential as an Foster Familiesagency of the Methodist Church. The new name was The Methodist Children’s Home.  Thirty-six years later, in 1970, “United” was added to the name, reflecting the continued growth and transformation of the Methodist denomination.

The needs of children and families in Georgia continue to change and true to our heritage, the programs and focus continue to be transformed in order to better meet those needs.

In December 2018, the Board of The United Methodist Children’s Home approved another name change, one that better reflects the growth of the organization, along with its potential as an agency of The United Methodist Church. After 49 years of operating as The United Methodist Children’s Home, our organization is now called Wellroot Family Services.

Built on industry best practices, our Christian faith and bold, new innovative approaches toward child welfare, Wellroot is the leading faith-centered family services organization in Georgia. As an agency of The United Methodist Church in North Georgia, Wellroot Family Services’ programs were designed to respond to the needs of children and families through faith-centered service. With a focus on supporting youth from infancy through early adulthood, we help people reach their God-given potential through the encouragement and love of a healthy home.

Find Us
1967 Lakeside Parkway, Suite 400
United States

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert