This job has expired

You will need to login before you can apply for a job.

Community Response Supervisor

PAD Initiative
Atlanta, Georgia
Salary range of $55,000-$65,000 plus benefits
Closing date
Jun 16, 2023

View more

Focus Areas
Human Services
Job Function
Direct Service / Social Service
Position Type
Full Time
Degree Level

Job Details




Position: Community Response Supervisor

Position type: Full-time, exempt  
Compensation: Salary range of $55,000-$65,000

Benefits: 6 weeks paid vacation per year; medical, dental, vision, short-term/ long- term disability, and life insurance benefits, with insurance premiums covered by the agency
Supervisor: Director of Community Response

The Policing Alternatives & Diversion (PAD) Initiative seeks a Community Response Supervisor who feels passionately about reducing the harms of substance misuse, unmet mental health needs, and poverty with individuals and communities. The Supervisor will lead a team of Coordinators in processing law enforcement and community referral requests, dispatching community response teams and coordinating emergency housing as well as a team of Community Responders in responding to law enforcement and community referral requests, conducting street outreach and engagement, and providing harm reduction services and emergency case management to individuals in need of support.


  • Supervise up to 10 PAD Community Response staff to provide high quality alternate response services, outreach, emergency referrals and case management services;
  • Supervise up to 3 PAD Referral Coordinators to triage and coordinate law enforcement diversion response and response to community referrals through the City of Atlanta 311 line;
  • Work closely with partner agencies to conduct joint outreach and provide reconnection and warm hand-offs for individuals who have established relationships with those partners;
  • Ensure ongoing outreach and training to develop and maintain relationships with law enforcement, business owners, neighborhood residents, and other stakeholders, including setting outreach goals, providing coaching and leading outreach blitzes;
  • Support Referral Coordinators and Community Response teams as needed to conduct referral, response, screening, assessments, placements, and transportation for referred individuals;
  • Work closely with the PAD Care Navigation team and PAD Community Engagement team to collaborate on PAD, stakeholder, businesses and participant engagement;
  • Oversee documentation and monthly reporting from the Coordination and Community Response team’s activities, using Apricot Social Solutions Database and submitted expense reports.


  • Master’s degree in Social Work, Psychology, Counseling, or related field required; Licensure preferred;
  • Minimum 3 years’ experience supervising individuals in a social service setting
  • Minimum of 3 years’ experience working with people who are over-policed and under- served, including those who are currently or formally incarcerated and Trans and LGBQ communities;
  • Demonstrated leadership and experience working in support of people who are experiencing homelessness, substance addiction, mental health issues, and/or extreme poverty, preferably in the Metro Atlanta area;
  • Understanding of and commitment to the harm reduction philosophy and a non- judgmental approach to people’s wellness;
  • Excellent communication and interpersonal skills, including the ability to remain calm under pressure and diplomatic in tense situations;
  • Proficient computer skills utilizing database and office suite software;
  • Experience in program development, management and administration;
  • Valid Georgia Driver’s License required



  1. A cover letter which: describes your approach to community response services, and your ability to lead a team
  2. gives an example of harm reduction from your own experience
  3. A resume  

 DEADLINE: Rolling until filled

SUBMISSION: Send in PDF format to jobs@atlantapad[dot]org

The Policing Alternatives & Diversion Initiative is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, military status, age, qualified handicap or disabled status. We are committed to providing a workplace free of any discrimination or harassment.



PAD is an independent non-profit that works to reduce arrest and incarceration of people experiencing extreme poverty, problematic substance use, or mental health concerns, and increase the accessibility of supportive services in Atlanta and Fulton County. We believe arresting and jailing people who are causing disturbances or harm as a result of survival activities doesn’t serve our communities. Instead, we connect with people as people, address their basic needs, and work with them to reduce harm to themselves and their neighbors. We believe communities are safer and healthier when people have what they need to not only survive, but to thrive.

PAD partners with the City of Atlanta to provide an alternative to criminal justice involvement through two core strategies:

1. PAD accepts community referrals through the City of Atlanta’s 311 non-emergency city services line for quality of life concerns.
2. PAD provides an immediate alternative to arrest for Atlanta Police Department and MARTA police officers who have detained someone for law violations related to mental health, substance use, or extreme poverty. In 2022, PAD will partner with the City of Atlanta, Fulton County, and Grady Hospital to convert a portion of the city jail into a 24/7 diversion center. 

Join us as we foster a new approach to community safety and wellness by engaging in creative problem-solving to respond to community concerns, and addressing people’s human needs with dignity, patience and care.

Find Us
236 Forsyth Street SW Suite 500

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert