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Program Director

San Francisco, California
Closing date
Apr 6, 2023

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Focus Areas
Job Function
Direct Service / Social Service
Position Type
Full Time
Degree Level
Willingness to Travel
25 - 50%
Experience Level

Are you looking for a job where you can earn a paycheck AND make a difference in your community? Then we are looking for you!

TransCen, Inc. is a 501(c)(3) organization that is dedicated to improving meaningful work and community inclusion of youth and young adults with disabilities. We are a small, but impactful organization consisting of go-getters and innovators who are determined to make a positive change! We are looking for a mission-driven Program Director to join our team in our California office, WorkLink. 


Position Summary: 


The Program Director position coordinates the day-to-day services, expands and improves services, and works within the budget developed collaboratively with accounting. The Program Director recruits, hires and supervises program staff, performs administrative functions such as attending meetings, coordinating schedules/caseloads, ensuring program services meet stakeholder requirements and service invoices are accurate and submitted to funders, etc. In addition, this position is also responsible for assisting individuals with disabilities become active productive member of their community by providing job development and on-site job support. Some evening and weekend work may be required.


Essential Functions/Responsibilities: 


  • Organizes, coordinates, and evaluates day-to-day services


    Sets annual service goals (aligning with budget)


    Develops and monitors WorkLink budget in collaboration with TransCen Accounting and President


    Recruits, hires, trains and supervises WorkLink team members


    Develops and implements policies and procedures for services that meet regulation requirements for funding sources


    Evaluates services and develops annual objectives/action plans to improve services


    Facilitates individualized and person-centered job search planning for clients


    Ensures customized employment processes are followed by all team members


    Provides professional development training for team members throughout the year 


    Oversees monthly billing process and paperwork completed in collaboration with Community Program Manager and team members


    Assists in developing marketing materials, stories for social media, website, and outreach plans for additional services


    Maintains client referrals from funding sources to ensure viability of WorkLink


    Expands revenues for services, assists in grant writing and fundraising efforts 


    Monitors progress of goals and prepares information for bi-monthly board meetings and annual report, detailing outcomes 


    Represents TransCen and WorkLink in the community (e.g., transition fairs, funding meetings)




  • Minimum of 5 years working or volunteering in a nonprofit


    Associate’s or Bachelor’s degree (or equivalent experience)


    Strong interpersonal skills, previous experience supervising others


    Working knowledge of Microsoft Office, Adobe PDF and Google Suites 


    Working knowledge of disability services and client management software


    Ability to work occasional evenings and weekends 


    Must be able to pass a background check 


    Bilingual in Spanish a plus 


Additional Qualifications: 


  • Mission driven


    Ability to time manage, prioritize workload, and juggle concurrent demands


    Ability to think critically, creatively problem solve, and use data analysis for sound decision making


    High level written and verbal communication skills


    Ability to work with diverse individuals and families


    Ability to network with multiple stakeholders, including funders 


    Ability to work independently and as an effective member of a team


    High level of discretion and confidentiality


    Ability to synthesize information and communicate in a succinct manner to multiple people, including family members and individuals with disabilities


    Disciplined self-starter who can set and achieve goals


MAJOR bonus points if you have…


  • Strong connections to the community


    A passion for improving employment outcomes for people with disabilities


    Familiarity with social media


Perks in Working for Us!


  • Medical, dental and vision benefits 


    Retirement contribution


    Group life insurance 


    Generous vacation and sick leave


Application Process and Other Details


Limitations and Disclaimer: The above job description describes the general nature and level of work to be performed; it is not meant to be an exhaustive list of all responsibilities, duties, and skills required for the position.


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