Program Director

PROGRAM DIRECTOR

JOB SUMMARY: Reporting to the VP of Programs, Big Brothers Big Sisters of Metro Atlanta (BBBSMA) is seeking a dynamic and mission-driven Director of Programs to join the agency at its headquarters in Atlanta, GA.

The Director will ensure that there is efficient and effective coordination across all Program models in our portfolio, that each program funded by a grant meets and exceeds its goals, that program outcomes are consistently monitored and attained, and that there are excellent systems for inter-department and inter-agency communication and collaboration. The Program Director will supervise the Customer Relations department for Programs along with program positions that serve across program types to include some Program Specialists. The Program Director will also serve as the lead of our Regional Mentoring Program team. The Program Director will take the lead on creation and implementation of tracking progress towards outcomes for all Program types will work collaboratively with all sub-grantees to ensure data-sharing, progress monitoring, and consistent communication.

An ideal candidate will have:
• A passion for the mission of BBBSMA
• Strong commitment to the values of justice, equity, diversity, and inclusion
• A track record of effectively leading a performance-based and outcome-based program and staff
• Strong analytical skills and ability to translate metrics, research and trends into strategy
• Strong skills in management and leadership
• Experience cultivating, hiring, and managing a high-performing team
• Excellent project management skills and a positive attitude
• Exceptional verbal and communication skills
• Demonstrated ability to meet deadlines, handle and prioritize multiple requests
• Previous experience in managing and auditing program grants
• Demonstrated experience in managing budgets
• Understanding of grant processes including accounting and financial reporting
• Ability to perform in cross-functional team approach and job responsibilities
• An innovative spirit and approach to leading program growth
• A desire to work cross functionally across departments and an ability to see connections and areas to streamline and standardize internal processes to make for efficiencies in the work and our delivery of service to our stakeholders
• Have proven influencing and relationship building skills with internal and external partners and people from various backgrounds and cultures

ESSENTIAL RESPONSIBILITIES:
• Provide leadership to the Customer Relations department to ensure intake of program participants and completion of applications are clear, efficient and effective processes
• Provide leadership to cross functional Program Specialists to ensure they are cross trained and assigned to strategic areas of need within our Portfolio of Programs
• Provide leadership and continued program development to our Regional Mentoring Program team, an innovative program model where we offer all Program types coordinated in one region, by one team
• Serve as a connector and bridge across Program types to seek to find areas to build consistency in processes
• Ensure expectations of all grants are clearly explained and reinforced with all appropriate team members
• Train staff on policies and procedures for each grant
• Manage the administration of all grant deliverables and grant reporting
• Collaborate with partnering agencies and departments and lead the cadence of meetings with planned agendas, data sharing, and next steps
• Provide feedback and peer-to-peer learning and training opportunities based on Program data
• Serve as the liaison between the Program Department and all other agency departments regarding all grant deliverables, activities, and accounting to include Finance and External Relations
• Stay informed with the Finance Department to ensure grants are properly budgeted, spending is properly recorded, staff’s time is properly recorded, and spending is fulfilled on all line items
• Represent the agency at all required grant meetings internally and externally
• Serve as the agency representative with each grant funder or parent organization

QUALIFICATIONS:
• Bachelor’s degree required. Degree in Nonprofit Management, Social Sciences, or related disciplines preferred.
• Minimum of five to seven years' experience managing people, projects and programs.
• Intermediate to expert skills in Microsoft Office (specifically Word, Excel, and PowerPoint). Experience with CRM software systems a plus.

WORK ENVIRONMENT:
• Routine office environment.
• Flexible, hybrid work schedule as created with the Director, as determined by best hours and location to meet program participant needs.

COMPENSATION & BENEFITS:
• Base salary is budgeted between $65,000 – 75,000, based on experience.
• BBBSMA offers generous benefits including subsidized medical insurance, voluntary dental and vision, and employer paid Life Insurance, Short Term Disability, Long Term Disability. We also offer immediate vesting and enrollment in a 403(b) plan with up to a 4.5% employer match. Ample paid time off and Summer Fridays are also provided.

About Big Brothers Big Sisters of Metro Atlanta
For 61 years, Big Brothers Big Sisters of Metro Atlanta (BBBSMA) has transformed the lives of some of the most vulnerable children in our community through a proven youth development strategy: one-to-one mentoring. The mission of Big Brothers Big Sisters is to create and support one-to-one mentoring relationships that ignite the power and promise of youth. The agency serves approximately 1,100 children from 12 metro Atlanta counties on an annual basis.

Location:
BBBSMA HQ
The Met, 680 Murphy Ave. SW, Atlanta GA 30310
For more information about BBBSMA please visit http://bbbsatl.org

Nondiscrimination and Equal Employment Opportunity:
BBBSMA does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.