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Housing Intake Specialist

Crossroads Community Ministries
Atlanta, Georgia
Closing date
Feb 24, 2023

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Focus Areas
Human Services
Job Function
Administrative / Clerical, Direct Service / Social Service
Position Type
Part Time
Degree Level
Some college
Willingness to Travel
up to 25%
Experience Level
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Job Details

Crossroads Community Ministries—Housing Intake Specialist

Job Type: Part-time

Hourly Pay and Weekly Hours: $18/hr. - 25-30 hr./wk.


  • Associates degree in social services or a related field, or commensurate experience in social services
  • Understanding of problems people experiencing homelessness often face, including alcohol and drug abuse, mental illness, domestic violence, and long-term homelessness
  • Excellent written and oral communication
  • Excellent office computer skills and phone skills
  • Applicant must successfully pass required background checks prior to an offer of employment


  • The intake specialist will coordinate and supervise referrals and intake requests for the Door-to-Door Housing Program (via website portal, email, phone calls and walk-ins).
  • They will act as the first point of contact by answering referral phone calls and responding to inquiries and direct the clients to the service that will best meet the needs of the individual/family.
  • They will also work as a member of the housing team to provide a variety of administrative duties such as creating files and requesting information to ensure file is complete and meets all agency and licensing requirements
  • When necessary, this position will also provide support to housing program managers in providing direct services to the clients on an as needed basis
  • Attend weekly staff and department meetings

Starting Date: February 2023

If Interested Email: Isis Wilson, Housing Program Manager, iwilson@crossroadsatlanta[dot]org


Crossroads Community Ministries seeks to provide access to resources that empower people experiencing homelessness to progress on the road toward economic and personal stability

For over 20 years, Crossroads Community Ministries has been a leading provider of supportive services for those experiencing homelessness in our community. Last year, the staff and dedicated volunteers served over 4,200 men, women and children, primarily through our Renewal Project which consists of stabilization and job readiness training programs.

Find Us
Crossroads Community Ministries
United States
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