Family Support Coordinator

Overview: HMHBGA seeks qualified applicants to lend their talents by serving as a Family Support Coordinator in our Special Projects and Innovations Department. The department is comprised of three (3) teams, workforce development, perinatal education, and family support. Each team member shares a passion for providing culturally relevant and responsive educational resources and support services to individuals living across the State of Georgia. The coordinator will be a member of the Family Support team, reporting to the Family Support Manager and working alongside four (4) fellow family support coordinators. In this role, the coordinator will be responsible for maintaining a caseload of up to 15 pregnant and postpartum clients. They will conduct pre and post assessments, provide virtual and in person doula/childbirth education services, and support the client during labor/delivery. Additionally, they will connect birthing people to appropriate resources to address social determinants of health.

To be successful in this role, the coordinator will have a strong background supporting families as a childbirth educator or doula, an expansive knowledge of key maternal and infant health topics and understand the laws and guidelines aligned with their scope of work. Examples of daily activities include but is not limited to:

• Conducts risk assessments and screenings (ex. depression screening) with clients

• Works with clients on support plan development, reviewing and modifying periodically

• Utilizes home visitation curriculum and conducts structured, scheduled monthly virtual and home visits with birth givers from the first trimester until six (6) months postpartum

• Provides education and materials to clients on maternal and infant health-related topics

• Develops rapport with clients, while maintaining appropriate boundaries

• Maintains accurate and updated files for all assigned cases

• Inputs client data into database system in a timely manner and generates reports

• Refers clients to appropriate health and/or social service agencies (ex. WIC, family planning), and conducts follow up to track services received

• Identifies new referral sources and resources for clients

• Coordinates with the Perinatal Education team to identify and address the perinatal education needs of clients

• Coordinates client group meeting and activities

• Performs other duties as assigned and necessary for successful program administration and delivery

Requirements

• Must be childbirth education or doula certified with at least two (2) years' experience

• Associate’s degree in public health, health studies, education or social/human services. High School diploma accepted with a demonstrated track record of four (4) or more years in a comparable role.

• Highly resourceful team-player, with the ability to also be extremely effective independently

• Intermediate knowledge of Microsoft Office: Word, Excel and PowerPoint, and Outlook

• Demonstrated proactive approaches to problem-solving with strong decision-making capability

• Desire to engage in ongoing professional development activities to build competencies and knowledge of perinatal support topics and issues surrounding the work

• Must be willing to travel throughout Georgia (20%-30%)

• Excellent written, verbal communication and interpersonal and organizational skills

• Prior knowledge of maternal and infant

• Excellent facilitation and customer service skills

• Must be dedicated to improving maternal and infant health in Georgia

Preferred Qualifications:

• Bachelor’s degree in public health, health studies, education, or social/human services

• Two (2) years of case management work experience in a community, educational or medical environment

• Experience with adult learning and training

• Experience with curriculum development

How to Apply.

Please follow these instructions exactly. Applications received that are not in the correct format will not be reviewed. Please email your current resume and a cover letter expressing your interest IN A SINGLE PDF FILE addressed to Precious Andrews to: thecoalition@hmhbga.org with the subject line: “Family Support Coordinator”

*Please no phone calls. Only candidates selected for consideration will be contacted*

Healthy Mothers, Healthy Babies Coalition of Georgia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.