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Family Advocate

Douglas County Task Force
Newnan, Georgia
Closing date
Feb 11, 2023
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Douglas County Child Advocacy Center

Family Advocate

Job Description


General Description:


To provide trauma informed support services to non-offending caregivers of child victims of abuse, neglect, exploitation, and/or witnessing a crime.  The family advocate will utilize a strength-based approach to provide crisis intervention, court and medical accompaniment, advocacy throughout the criminal justice process, education, intensive case management, and referrals for state and local community resources. 


Specific Duties:


Provides crisis intervention and emotional support to child victims and their non-offending caregivers via the crisis line, in person, and forensic services accompaniment. Establishes trusts and collaborates with non-offending caregivers to identify needs and provide intensive case management services. Acts as a liaison between the child, the non-offending caregiver and law enforcement, medical personnel, and prosecution in order to provide a continuum of care. Provides follow-up and coordination of services for child abuse cases beyond the initial report as identified by law enforcement, hospital staff, and other social services agencies. Develops and maintains rapport with local and area social service agencies, victim service agencies, law enforcement, prosecution, healthcare providers, and other organizations. Facilitate psycho-education groups, workshops, and/or support groups for non-offending caregivers. Responsible for all aspects of the client intake process, including data collection, file management and database input. Accurately maintains case records. Serve as back up to child advocate and intake coordinator. Participates in the interaction of volunteers, interns, and staff in program planning, program execution, and service provision. Attends and participates in staff meetings, MDT, workshops, seminars, and related training sessions as needed or require. Develops, maintains, and submits appropriate form, reports, and records needed for the necessary documentation to meet funding requirements. Provides on-call and back up crisis intervention for the crisis line and medical accompaniment. Performs all other related duties as assigned by the Director or Program Manager.



Preferred Qualifications:


Master’s degree in Social Work or related field. Bilingual (English/Spanish) preferred. Previous work experience in human services, social services, or mental health. Working knowledge of family dynamics, dynamics of child abuse, crisis intervention, and trauma.



Minimum Qualifications:


Undergraduate degree in relevant field (social work, psychology, human services, etc.) with at least 1-3 years of case management experience.   Competent knowledge and understanding of the issues surrounding child abuse. Ability to organize and maintain accurate records. Excellent communication skills and ability to work with clients of varying ages, cultures and developmental abilities. Exceptional organizational, time management, communication, and crisis resolution skills. Experience and ability to partner and collaborate with a high functioning team and network of partners.



Job Related Requirements:


Most have dependable transportation, valid Georgia driver’s license, automobile liability insurance.


Must be able to pass criminal background check.




Hours Required:


40 hours per week and crisis




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