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Program Assistant

Bridge HIV, San Francisco Department of Public Health
San Francisco, California
$29.21/hr + Benefits, PTO
Closing date
Feb 10, 2023
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Heluna Health invites applications for a full-time position of Program AssistantBridge HIV is a grant-funded research unit affiliated with the San Francisco Department of Public Health and the University of California San Francisco. Bridge HIV has been searching for new and innovative ways to fight HIV/AIDS since the onset of the epidemic in the early 1980s. The Bridge HIV Investigators are global leaders in HIV vaccine and prevention science, epidemiology of HIV infection, HIV medication adherence, combination HIV prevention strategies, and HIV research training methods. For more information, please see In response to the COVID-19 pandemic, Bridge HIV has also been conducting COVID-19 vaccine and epidemiology studies.

Under the direct supervision of the Senior Clinical Research Coordinator, the Research Associate will be part of a dynamic team conducting HIV preventive vaccine studies, HIV pre-exposure prophylaxis (PrEP) studies (including oral and injectable medications, rectal microbicides, and vaginal rings), and other studies of biomedical HIV prevention strategies.  Employment is provided by Heluna Health. 

This is a temporary, grant-funded, full-time, benefited position. Employment is provided by Heluna Health.

The pay rate for this position is $29.21 per hour.

If hired for this position, you will be required to provide proof that you are fully vaccinated for COVID-19 prior to your start date, or have a valid religious or medical reason qualifying you for an exemption (that may or may not require accommodation).


Programmatic Support

  • Reviews a variety of research forms (informed consents, lab results, electronic case report forms (CRFs) and checklists) for accuracy, completion, and protocol compliance and act as a liaison to make necessary corrections with the clinical team
  • Creates and manages REDCap research study databases
  • Enters study data into electronic databases
  • Manages queries from data management center, notes any adverse trends, and assists to address trends and provide additional staff training as needed
  • Participates in ongoing quality management activities and audits
  • Prepares, tracks, and accounts for participant monetary stipends
  • Responsible for scheduling and planning for training and events, which may include coordinating travel arrangements for participants, securing meeting space, and addressing audio/visual needs
  • Creates the monthly clinician emergency call coverage schedule

Administrative Responsibilities

  • Manages the reproduction, filing, submission, and organization of all study forms while maintaining participant confidentiality
  • Assists with study maintenance activities such as requesting medical records, managing off-site storage, and taking minutes at team meetings
  • Performs receptionist duties, mail and courier related tasks, and acts as a liaison for the team with internal partners
  • Creates and maintains Word documents, graphics and spreadsheets; performs data entry, literature searches, and supply ordering in coordination with the Administrative Coordinator

 Organizational Meetings and Working Groups

  • Actively participates in weekly team and All Staff meetings
  • Assists with facilitating team meetings
  • Participates in Bridge HIV standing meetings and working groups as needed


Other duties as assigned


  • Demonstrates strong commitment to anti-racism and health equity
  • A minimum of 1 year of experience performing general programmatic and/or administrative work
  • STRONG attention to detail and organizational skills
  • Ability to learn, interpret and follow administrative and departmental policies, complex study protocols, local and federal laws and regulations
  • Proficient with MS Word, Excel, PowerPoint and Access and willingness/ability to learn new computer programs including REDCap as needed
  • Excellent analytical, organizational, administration, and communication skills
  • Evidence of sound judgment, trouble-shooting skills, and creative problem solving
  • Demonstrated ability to juggle multiple assignments and to produce materials on tight deadlines
  • Demonstrated ability both to take individual initiative and to collaborate effectively on teams
  • Knowledge of and sensitivity to diverse communities, particularly communities of color and persons who identify as gay/lesbian/ bisexual/transgender/non-binary/genderqueer



  • Experience in a health-related field, particularly HIV/AIDS research, harm reduction and community-based initiatives


  • Stand Frequently
  • Walk Frequently
  • Sit Frequently
  • Handling / Fingering Occasionally
  • Reach Outward Occasionally
  • Reach Above Shoulder Occasionally
  • Climb, Crawl, Kneel, Bend Occasionally
  • Lift / Carry Occasionally - Up to 50 lbs
  • Push/Pull Occasionally - Up to 50 lbs
  • See Constantly
  • Taste/ Smell Not Applicable

Not Applicable Not required for essential functions

Occasionally (0 - 2 hrs/day)

Frequently (2 - 5 hrs/day)

Constantly (5+ hrs/day)


  • The employee is subject to blood borne pathogen hazards
  • Early evening hours may be required
  • General Shared Office Setting, Indoors Temperature Controlled

Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.

All qualified applicants will be considered for this position in accordance with the San Francisco Fair Chance Ordinance


It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

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