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Bilingual Family Support Specialist

Gainesville, Georgia
Competitive salary
Closing date
Feb 17, 2023

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Job Details

Job Title: Bilingual Family Support Specialist  

Reports To: Program Manager  

Department: Programs 

Location: Gainesville, GA   

FLSA: Exempt  

Job Summary:  

Working with the Healthy Families America Program the Family Support Specialist is responsible for working in a home-based intervention program with families of infants, toddlers, or children. The primary role of the Family Support Specialist is to develop strong relationships with families in order to provide service coordination, support, and training to assist families in meeting the needs of their children and enhancing parents’ role as the primary influence on their child’s development. Duties include working with families in identifying and achieving goals; promoting positive parent-child relationships and interactions, and providing child development education. 


  • Reviews hospital or clinic records in accordance with confidentiality policies and interviewing/conducting the identified assessment tool with new parents or first-time parents (prenatally and/or immediately after the birth of their child) to determine eligibility for home visitation services 
  • Initiates and maintains regular and long-term (up to three years) contact/support with families which will occur primarily within the family’s home 
  • Responsible for assisting the family in establishing goals and a plan for accomplishment of those goals, as well as the assessment of the normal growth and development of the target child  
  • Establishes and continues to build trusting relationship to support family-centered and strength-based interventions  
  • Assists in strengthening the parent-child relationship  
  • Assists parents in improving their skills to optimize the home environment  
  • Improves the family support system; and increases the family’s ability to problem solve and assume the role of advocate for themselves and their children  
  • Identifies and refers contact/appointments at other appropriate community-based agencies, including health care appointments, depending on the family’s needs 
  • Make appropriate referrals to and follow-up with community partners for further assistance to clients 
  • Attends and participates in meetings, weekly supervision, and quality improvement activities as required 
  • Communicates effectively and demonstrates courteous and cooperative behavior with clients, referral sources, community partners, and colleagues  
  • Participate in training opportunities to maintain individual and organizational competency in assigned areas of responsibility. This includes: 
    • Demonstrating competencies identified for certification as Family Support Specialist and required Policies and Procedures 
    • Consistently updating knowledge and skills relevant to position responsibilities 
    • Attending in-services, conferences, workshops, and required agency meetings as appropriate 
  • Maintains documentation in compliance with state, federal, professional and ethical guidelines 
  • Furthers the mission of the organization through active support of the strategic goals 
  • Other job-related duties as assigned 


  • Bilingual and able to read, write, and speak Spanish proficiently  
  • Minimum of a high school diploma or equivalent, college degree preferred  
  • Experience in working with or providing services to children and their families 
  • An ability to establish genuine trusting relationships 
  • Acceptance of individual differences 
  • Experience and willingness to work with the culturally diverse populations  
  • Knowledge of infant and child development  
  • Open to reflective practice and supervision 

Work Environment:  

  • This position is located at Wellroot office in Gainesville, Georgia, and the work is conducted in an office setting and across the campus 
  • Fast-paced, working with vulnerable clients.  
  • The ability to maintain a flexible work schedule which will include evenings and weekends is required 
  • Must be able to lift up to 25 pounds 
  • Usually sits in front of a computer 50% of the time 
  • May be subject to imposed deadlines 
  • May be subject to hostile and emotionally upset clients, staff, family members, or the general public at times 
  • Possible telehealth and remote work  
  • Work travel for home visitations 
  • Has regular contact with clients and their staff, family members, and the general public 
  • Work in a variety of settings. Sit, stand, walk, bend, lift, move, squat, climb stairs, reach above shoulder level, kneels, pus, or pull intermittently during working hours.  



Our mission: We restore children and families from trauma through Jesus Christ.

Our vision: We envision a world where every child is raised in a loving, compassionate, and nurturing home.


Foster Care in GeorgiaFor nearly 150 years, Wellroot Family Services has been leading the effort to transform the lives of children and families in Georgia. Through our four programs, Wellroot cares for and encourages the growth and healing of children, young adults and families in and affected by the foster care system of Georgia.

Wellroot first opened its doors in 1871. Its name at the time, though, was The Decatur Orphans’ Home. Its mission was to serve the needs of children who had been orphaned during the Civil War. Over the next several decades, the needs of children and families in Georgia changed, as did the focus and programs of The Decatur Orphans’ Home, whose leadership continued to grow and transform the organization in order to better meet those needs. In 1934, after 63 years as The Decatur Orphans’ Home, The Board of Trustees approved a name change that would better reflect the growth of the organization, along with its potential as an Foster Familiesagency of the Methodist Church. The new name was The Methodist Children’s Home.  Thirty-six years later, in 1970, “United” was added to the name, reflecting the continued growth and transformation of the Methodist denomination.

The needs of children and families in Georgia continue to change and true to our heritage, the programs and focus continue to be transformed in order to better meet those needs.

In December 2018, the Board of The United Methodist Children’s Home approved another name change, one that better reflects the growth of the organization, along with its potential as an agency of The United Methodist Church. After 49 years of operating as The United Methodist Children’s Home, our organization is now called Wellroot Family Services.

Built on industry best practices, our Christian faith and bold, new innovative approaches toward child welfare, Wellroot is the leading faith-centered family services organization in Georgia. As an agency of The United Methodist Church in North Georgia, Wellroot Family Services’ programs were designed to respond to the needs of children and families through faith-centered service. With a focus on supporting youth from infancy through early adulthood, we help people reach their God-given potential through the encouragement and love of a healthy home.

Find Us
(404) 327-5820
1967 Lakeside Parkway, Suite 400
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