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Operations Coordinator

Woodruff Arts Center
Atlanta, Georgia / Working from home
Commensurate with experience
Closing date
Feb 4, 2023

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Focus Areas
Arts / Culture / Humanities
Job Function
Development / Fundraising, Technology / Data Management
Position Type
Full Time
Degree Level
Willingness to Travel
Not willing to travel
Experience Level
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Job Details

Woodruff Arts Center employees play an integral role in creating and supporting great art and education initiatives at the nation’s third largest arts center. Comprised of three Art Partners—Alliance Theatre, Atlanta Symphony Orchestra and High Museum of Art—there’s a role for everyone at The Woodruff.

Reports to:

Data Processing Specialist


United States of America (Exempt)

Employment Status:

Regular/Full time

The Operations Coordinator assists in executing Tessitura Arts Enterprise Software tasks including monitoring day-to-day system functions, database management, data entry, gift documentation, and reports. They will also weigh in on and help execute the analytic methods employed to support organizational initiatives and solve problems through data. This position also serves as a liaison between the Woodruff Arts Center’s development operations department and similar departments housed within the Art Partners.


Monday – Friday, 9 am – 5 pm.

Essential Duties And Responsibilities include the following:

  • Responsible for database management, data entry, documentation, and reports including, but not limited to:
    • performing gift entry for all the Woodruff Arts Center’s development team, including evaluating gift agreements for proper allocations, classifications and documenting the value of goods and services received;
    • managing all backup documentation and gift of securities tracking;
    • addressing donor questions via phone and email;
    • processing and mailing accurate acknowledgments and tax receipt letters to donors within a week of receipt; and
    • preparing pledge billing mailing every month.
  • Maintain, pull, and distribute both daily and customized reports.
  • Maintain and document data entry standards, manage data integrity and guide best practices, and assist with data tracking.
  • Serve as a liaison between the Center Service’s development operation’s department and the Art Partner’s counter-part departments.


The Operations Coordinator Position is a full time, exempt position with office hours and occasional duties at events after office hours. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Knowledge:

  • Bachelor’s Degree.
  • Knowledge of CRM (Customer Relationship Management) and Tessitura.
  • Knowledge of social software, databases (MS Access), spreadsheets (MS Excel), MS Word, Sharepoint, and Outlook.

Skills and Abilities:

  • Excellent communication and organizational skills.
  • Willingness to learn new databases and processes with proper training and support.
  • Must be highly accurate and detail-oriented while meeting goals and short timelines. 

Physical Demands/Work Environment:

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Some standing, walking, bending, frequent use of hands, stooping and light lifting (at least 10 pounds) is needed.
  • The noise level in the work environment is usually moderate.

COVID Vaccination Information
Effective as of October 1, 2021, The Woodruff Arts Center requires that all employees be vaccinated against COVID-19 as a condition of employment, subject to accommodation.  If you are hired, we will require you to prove that you have received the COVID-19 vaccine or have a valid documented religious or medical reason not to be vaccinated.  This paragraph informs you of the company's expectations before you begin work at The Woodruff Arts Center and you should not reveal information about your COVID-19 vaccination status prior to receiving an offer of employment.  


Art is powerful.

At the Woodruff Arts Center, we believe art can transform lives and impact a community in a powerful way. Building upon more than 50 years of experience, we showcase art that reflect the stories, history, and heartbeat of our community. We not only pass the power of art on to the next generation through access and education, but we connect thousands of people – each one of them empowered to make this city stronger. This is the core of what we do as the Center of the arts in Atlanta.

Our history. The Woodruff Arts Center opened in 1968. Originally named the Memorial Arts Center, the Center was established as a tribute to the 122 Atlanta arts patrons who died at Orly Airfield in France while journeying home from an arts tour in 1962. At the time, the plane’s passengers represented nearly all of Atlanta’s cultural leadership. Out of this tragedy, the concept of establishing a unified arts center emerged to realize the aspirations of those we lost: for Atlanta to be a premier destination for arts and culture.

Where we are today. The Woodruff Arts Center is home to three renowned artistic institutions: The Alliance TheatreAtlanta Symphony Orchestra, and High Museum of Art. The Arts Center enriches the lives of more than 800,000 patrons annually, including more than 170,000 students and teachers, making the Woodruff Arts Center the largest arts educator in the state of Georgia.

With visual and performing arts as well as robust educational programming presented on a single campus, the Woodruff Arts Center brings together patrons of all ages, interest levels, and backgrounds.

Find Us
1280 Peachtree Street NE
United States
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