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First Steps Coordinator

Gainesville, Georgia and surrounding region
Closing date
Feb 1, 2023

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Job Details

Job Title: First Steps Coordinator 

Reports To: Program Manager of Healthy Families 

Department: Programs 

Location: Gainesville, GA and surrounding region 

FLSA: Exempt  

Job Summary:  

The Wellroot Family Services’ First Steps Coordinator is responsible for implementing universal, free and voluntary support services for expectant parents and children birth to five and their families with the First Steps model.  Also, the coordinator is responsible for the development and/or implementation, supervision of services provided, and coordination of efforts in the community. This position will coordinate and implement parenting education to the community.   


Plan Design/Implementation – With community partners, fiscal sponsor and supervisor, develop and/or implement a plan for serving families in the community to include: 

  • Identify the target population and service delivery location(s). 
    • Ensure access for parents of all ages and all ethnic and socio-economic backgrounds. 
    • Connect with community partners that will provide access to families. 
    • Establish referral partner agreements 
    • Establish consistent referral process practices 
    • Establish a tracking system for referrals 

                      -Where available, coordinate within a continuum of services. 

Service Delivery of First Steps – Coordinators will ensure that all parents are provided: 

  • Services consistent with the First Steps Mission and Goals and that meet the guidelines for First Steps Plan functions. 
  • Relevant and age-appropriate information from reliable sources in each of the following categories: 
    • Maternal Health 
    • Newborn/Child Health 
    • Home and Child Safety 
    • Community and Family Safety 
    • School Readiness 
    • Family Economics/Self-sufficiency 
  • A localized directory of community resources relevant to families within the target population 
  • An opportunity to provide feedback about services received through this program 

Plan Coordination – Coordinate Activities of the First Steps program in the communities served 

  • Promote plan with community partners and general public 
  • Identify key needs of families participating in the program and identify community resources to meet those needs 
  • Complete GEOHVIS data entry in a timely manner 
  • Maintain adequate program supplies 
  • Develop a localized directory of resources relevant to all families in the target population 
  • Assist in operating program within budget and secure funds for program as needed 
  • If required, recruit, train and supervise staff and/or volunteers to assist with services to families or other activities as needed 

Implementation of Parent Education and Coaching Model 

  • Work with community partners to establish referral pipeline  
  • Conduct training series at least quarterly, requiring evening and possible weekend work. 

Other Responsibilities 

  • It is expected that coordinators will have regular, on-going communication with their supervisor, at least monthly 
  • Coordinators are strongly encouraged to work cooperatively with coordinators from other First Steps sites to facilitate serving all families within their areas 


  • Bilingual and able to read, write and speak Spanish proficiently 
  • Bachelor’s degree in human services, social work, child and family development or related field 
  • Experience in working with or providing services to children and their families 
  • An ability to establish genuine, trusting relationships 
  • Acceptance of individual differences 
  • Experience and willingness to work with the culturally diverse populations present among the site’s target population 
  • Knowledge of infant and child development  

Work Environment:  

This position is located at the Wellroot office in Gainesville, Georgia, and the work is conducted in an office setting and across the community in Hall, Gwinnett, Forsyth, Lumpkin, and Dawson counties. 

  • Fast-paced, working with vulnerable clients.  
  • The ability to maintain a flexible work schedule which will include evenings and weekends is required 
  • Must be able to lift up to 25 pounds 
  • Usually sits in front of a computer 50% of the time 
  • May be subject to imposed deadlines 
  • May be subject to hostile and emotionally upset clients, staff, family members, or the general public at times 
  • Possible telehealth and remote work  
  • Possible work travel for home visits 
  • Has regular contact with clients and their staff, family members, and the general public 
  • Work in a variety of settings. Sit, stand, walk, bend, lift, move, squat, climb stairs, reach above shoulder level, kneels, pus, or pull intermittently during working hours 


Our mission: We restore children and families from trauma through Jesus Christ.

Our vision: We envision a world where every child is raised in a loving, compassionate, and nurturing home.


Foster Care in GeorgiaFor nearly 150 years, Wellroot Family Services has been leading the effort to transform the lives of children and families in Georgia. Through our four programs, Wellroot cares for and encourages the growth and healing of children, young adults and families in and affected by the foster care system of Georgia.

Wellroot first opened its doors in 1871. Its name at the time, though, was The Decatur Orphans’ Home. Its mission was to serve the needs of children who had been orphaned during the Civil War. Over the next several decades, the needs of children and families in Georgia changed, as did the focus and programs of The Decatur Orphans’ Home, whose leadership continued to grow and transform the organization in order to better meet those needs. In 1934, after 63 years as The Decatur Orphans’ Home, The Board of Trustees approved a name change that would better reflect the growth of the organization, along with its potential as an Foster Familiesagency of the Methodist Church. The new name was The Methodist Children’s Home.  Thirty-six years later, in 1970, “United” was added to the name, reflecting the continued growth and transformation of the Methodist denomination.

The needs of children and families in Georgia continue to change and true to our heritage, the programs and focus continue to be transformed in order to better meet those needs.

In December 2018, the Board of The United Methodist Children’s Home approved another name change, one that better reflects the growth of the organization, along with its potential as an agency of The United Methodist Church. After 49 years of operating as The United Methodist Children’s Home, our organization is now called Wellroot Family Services.

Built on industry best practices, our Christian faith and bold, new innovative approaches toward child welfare, Wellroot is the leading faith-centered family services organization in Georgia. As an agency of The United Methodist Church in North Georgia, Wellroot Family Services’ programs were designed to respond to the needs of children and families through faith-centered service. With a focus on supporting youth from infancy through early adulthood, we help people reach their God-given potential through the encouragement and love of a healthy home.

Find Us
(404) 327-5820
1967 Lakeside Parkway, Suite 400
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