Senior Program Manager - Parent & Child Education

Position Title: Senior Program Manager - Parent & Child Education

Department: Children & Family Services

Reports to: Associate Director of Children & Family Services

Location: 1757 Waller Street, San Francisco, CA 94117 

ABOUT THE ORGANIZATION

Safe & Sound is a children’s advocacy organization working to prevent child abuse and reduce its devastating impact on the child, their family, and our entire community.

We have been a pioneer in the field of child abuse prevention, working within San Francisco for nearly 50 years. Recently, the organization has begun to expand its impact working throughout the state of California.

Child Abuse is a complex problem, but a preventable one. Our data-informed approach leverages three primary strategies: we empower children with knowledge and confidence; we support families providing resources and skills; we activate the community and the changemakers within it to create a thriving social safety net for children and their families.

The organization has an annual operating budget of approximately $8 million and is supported by approximately 70 staff, interns, and more than 80 volunteers. Safe & Sound’s headquarters is located in a historic firehouse in the Haight-Ashbury neighborhood of San Francisco, with a second office in the Bayview neighborhood.

Safe & Sound recently merged with The Center for Youth Wellness (CYW), a national leader in the effort to advance pediatric medicine, raise public awareness, and transform the way society responds to children exposed to Adverse Childhood Experiences (ACEs). Founded by California’s first Surgeon General Dr. Nadine Burke Harris, CYW has created a national call to screen, treat, and heal ACEs and toxic stress.

More information is available at: www.safeandsound.org.

OVERALL SUMMARY 

The Senior Program Manager – Parent & Child Education is responsible for the overall management and direction of the Children & Family Services Department’s Parent and Child education services, which includes the oversight of all groups, workshops, and parent education classes, the Children’s Playroom program, and Kids’ Turn program. This position reports to the Associate Director of Children & Family Services.

ESSENTIAL FUNCTIONS

Program Leadership & Supervision

• Provide direct and indirect supervise of up to five (5) team members
• Work with departmental and organizational leadership to develop and deliver relevant, culturally appropriate, and effective parent and child education services that meet the needs of the families served by Safe & Sound.
• Supervise Parent & Child Education staff to ensure consistent and high quality programming and client services.
• Responsible for joint development and implementation of Safe & Sound’s strategic plan with a focus on parent education and the social and emotional competence of children.
• Collaborate with the Associate Director of Children & Family Services to prepare and implement annual and future program budgets.
• Responsible for the Parent & Child Education budget. Collaborate with the Associate Director of Children & Family Services, other Senior Program Managers, and the Data & Evaluation team to develop and implement an evaluation plan for parent and child education programming.
• Represent the Parent & Child Education team at staff meetings and advocate for the development of any new or expanded services needed by the families that Safe & Sound serves.
• Collaborate closely with other team leaders and managers at Safe & Sound to ensure integration of all services.
• Facilitate or co-facilitate cross-program and cross-departmental meetings as appropriate.
• Represent the CFS Department and Safe & Sound at meetings in the community as assigned.
• Facilitate team meetings within the program area.
• Stay informed about current issues regarding parenting, child development and how best to support children’s social and emotional competence.
• Present ideas and develop programs for new or expanded services needed by families to support their knowledge of parenting, child development, and the social and emotional competence of children.
• Directly support department wide programming (i.e., Holiday Toy Store)

Parent Education Administration

• Coordinate and facilitate (as needed) parent education classes/workshops to help parents understand their child(ren)’s developmental needs as well as best practices on parenting.
• Coordinate and facilitate (as needed) groups/workshops for children to help strengthen their social and emotional competency.
• Participate in CFS Service Delivery Teams to ensure coordinated services to families enrolled in outcome-producing services.
• Supervise and guide trainers to ensure that the curricula/material is being taught in an understandable and appropriate manner.
• Assist in broadening the program through creating new training modules, 1-on-1 support, and/or new curricula as appropriate/necessary.
• Manage program evaluation and data collection to ensure positive client outcomes.

Kids’ Turn Administration

• Provides operational oversight of services in collaboration with Kids’ Turn manager.
• Collaborate with PCEd Manager to provide support and direction with the program and ensure high quality services.
• Support PCEd Manager with affiliate Kids' Turn partners and potential partnership relationships.

Children’s Playroom Administration

• Provide overall supervision of the Children’s Playroom program.
• Work with the Playroom Coordinator to ensure smooth Playroom operations (e.g. floor coverage, appropriate policies/procedures, etc.).
• Collaborate with the Playroom Coordinator to manage program evaluation and data collection to ensure positive client outcomes.
• Work with Playroom staff to develop new service offerings to build children’s social and emotional competence.
• Support Playroom team with floor coverage as needed.

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

• Bachelor’s Degree and/or 4 years’ experience in the field of education, child development or psychology.
• Familiarity with curriculum development and educational resources. Experience recruiting, training and supervising staff.
• Requires ability to network within the community to raise awareness about programs.
• Requires ability to communicate with teachers, parents, school administrators and children of various ages.
• Ability to work with diverse populations, staff and client populations.
• Ability to think strategically and develop/implement short-, medium-, and long- range plans.
• Ability to effectively problem-solve and address ground-level challenges while maintaining alignment with overall organizational goals.
• Ability to recruit, train, and supervise high-performing staff teams.
• Ability to work tactfully and effectively with representatives of city agencies, community-based organizations, and the community at large.
• Excellent time-management and organizational skills Ability to utilize both quantitative and qualitative data to manage staff performance and improve services.
• Basic computer skills required: word processing and internet search capabilities.

PREFERRED QUALIFICATIONS

• Bilingual (Spanish/Mandarin/Cantonese

POSITION SPECIFICATIONS

• Full Time Exempt Position will be reference-checked and fingerprinted

PHYSICAL REQUIREMENTS

Typical Working Conditions:

• This position works in a variety of settings including standard office and schools. Some outreach and other events occasionally may be outdoors.

Equipment Used:

• Computer, copier, fax, phone.

Essential Physical Tasks:

• Must be able to lift, push and pull up to 20 pounds unassisted.

The base salary for this position is $79,800.08 annually and is eligible for a language premium. The language premium is $2,080 annually. This position is eligible for agency-sponsored benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider all qualified applicants with arrest and conviction records.

Safe & Sound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The PCED strives to cultivate a team that reflects the diverse population we serve and thus strongly encourages diverse candidates from underrepresented communities to apply, including but not limited to individuals who identify as QT/BIPOC, those impacted by the child welfare/foster care systems, and public benefits recipients.

Qualified candidates should submit a resume and a detailed cover letter to Human  Resources at employment@safeandsound.org.

**Beginning March 24, 2022: Safe & Sound implemented a Mandatory COVID-19 Vaccination Policy for all staff either to be fully vaccinated and boosted (as the appropriate time after full vaccination) or, request a Medical or Religious Exemption. This policy accompanies current CDC recommendations for Safe & Sound worksites including wearing masks indoors and maintaining social distancing practices regardless of vaccination status.

Should you be offered, and subsequently accept this position, it is expected that you will abide by this policy, in addition to other organizational policies.