Chief Operating Officer (COO)

Family Service Association of Bucks County is a nonprofit 501(c)(3) social service organization with locations throughout Bucks County in Langhorne and Bristol, Pennsylvania. Family Service also operates a call center, twenty school-based sites, and two additional locations including the Emergency Homeless Shelter and the Teen Center site. For 69 years, Family Service has been improving the lives of children and families, doing whatever it takes to help them overcome obstacles and reach their full potential.

Family Service Association of Bucks County has been growing steadily and is seeking to accelerate growth. The board and CEO are looking for a mission-focused, seasoned, strategic, and process-minded leader with experience scaling an organization, leading an executive management team, leveraging technology, and developing a performance culture among a group of diverse, talented individuals. Reporting to the Chief Executive Officer, the Chief Operations Officer (COO) must be a leader who is able to help others at Family Service Association of Bucks County deliver measurable, cost-effective results that make the vision a reality. Importantly, the successful COO will have the skills, sensitivity, and personal confidence to tap into the power that each member of the team brings to this mission. While it is essential that the COO bring efficient and effective systems to increase the productivity of the agency, it is also critical that the team retain the creative spark that drives the mission of Family Service Association of Bucks County.

Qualified candidates will have ten or more years of professional experience overall, with a minimum of five years of senior-leadership experience supervising seasoned staff and operating programs across a variety of locations. Facilities management and a strategic understanding of technology required. Qualified candidates must have a results-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of data analysis, wisdom, experience, and judgment; high level of business acumen including successful P&L management; the ability to balance the delivery of programs against the realities of a budget; facilities and technology management, problem solving, project management, and creative resourcefulness. Master’s Degree required in Business Administration, Non-Profit Management, Non-Profit Leadership, Public Health Administration, or a Master’s Degree in a closely related business or human service leadership profession from an accredited college or university. Must be willing and able to travel between agency facilities and community or partner events.

For a complete position description, listing of qualifications and additional information on Family Service Association of Bucks County, visit our website at www.lambertassoc.com

Qualified candidates may send resume to:
Tara Sweeney, Lambert & Associates
Havertown, PA 19083
tsweeney@lambertassoc.com