Urban Recipe Coordinator

Who We Are: Urban Recipe is an Atlanta-based nonprofit organization focused on combating food insecurity in a manner that affirms dignity while providing support and a sense of community among its members and partners. For over 30 years, Urban Recipe’s food cooperatives (Food Co-ops) have provided consistent food to people in need in an environment where recipients build relationships and gain ownership by participating in the process. Our mission is to partner with our members and supporters in creating food security, building community, and providing a platform for personal development.

Position Summary:  The Urban Recipe Coordinator is responsible for developing volunteer engagement, maintaining a portfolio of co-ops, and warehouse maintenance.

Responsibilities:

• Volunteer Coordination:
  • Working with leadership to strategize and develop a plan to source, recruit and maintain a robust database of volunteers
  •  Schedule and lead weekly volunteer sessions
  • Communicate with volunteers about volunteer sessions’ expectations and goals
  • Manage relationship with partner agency Hands on Atlanta
  • Manage the volunteer database, including Hands on Atlanta’s portal and Sign-up Genius logs
  • Partner with the Manager of Operations and Co-ops to prepare for volunteer sessions, including sorting, packaging, and box building
  • Motivate, inspire, and retain volunteers
  • Collecting and reporting feedback from volunteers to gauge satisfaction and success
  • Coordinate registrations, greeting, set up/breaking down, replenish utility carts, and answer questions from volunteers
  • Ensure all volunteer participation trackers, logs, and administrative paperwork are completed weekly
  • Develop marketing materials, social media content, and communications for volunteers as a member of the communications team
  • Steward and increase the engagement of volunteers by sharing the story of those involved with Urban Recipe through creative writing and  content editing
  • Work with the Director of Development to ensure volunteers are thanked and integrated into outreach lists promptly
  • Work with leadership and support staff to plan and execute recruitment and thank you events for volunteers
• Co-op Portfolio:
  • Oversee the successful growth and development of the assigned 2-3 co-ops
  • Ensure all co-op members adhere to membership guidelines and progress toward food security
  • Engage in preparations for co-ops, including sorting, packaging, and pallet building, weekly
  • Answer phone calls and co-op member inquiries
  • Work with the Co-op facilitation team regarding organizational goals and objectives for the co-ops
  • Ensure all co-op member participation trackers, logs, and administrative paperwork are completed weekly
• Warehouse Maintenance:
  • Partner with the warehouse coordination team to maintain a safe and clean work environment by keeping shelves, pallet areas, and workstations neat.
  • Promote a clean shipping supply area by complying with procedures, rules, and regulations.
  • Collect merchandise from the distribution center and safely transport materials to the shipping bay
  • Identify any missing, lost, or damaged materials and immediately notify the Co-op Manager
  • Ensure that all the merchandise is safely and securely packed and labeled for transport with care
  • Perform other duties as assigned

Education/Certification:

• At least 1 year of experience in a coordinator position or community engagement role
• Bachelor’s Degree required

Qualifications:

• Experience with a community-based or nonprofit organization is strongly preferred
• Understanding of basic office applications, including Google Suite, Microsoft Office, and Zoom
• Experience with working in a warehouse
• Prefer bilingual [Spanish and English], and a native Spanish speaker is strongly preferred

Knowledge, Skills, and Abilities:

• Excellent communication skills, including oral, written, networking, and presentation skills
• Have a deep commitment to the mission of Urban Recipe
• Self-starter with the ability to work independently and effectively
• Excellent planning, problem-solving, and organization skills
• Detail-oriented
• Strong interpersonal skills with previous experience interacting directly with diverse groups of people
• Demonstrate the use of appropriate and effective techniques to encourage community and volunteer engagement
• Ability to work collaboratively with others
• Experience in managing or coordinating volunteers
• Empathy with volunteers and an understanding of food insecurity.

Physical Demands and Work Environment:

• The employee will be required to lift and transport heavy items to waist level, up to 40lbs, weekly
• Frequent bending, stooping, reaching, and walking are required.
• Required to wear and utilize all required PPE and safety equipment/tools

To perform this job successfully, an individual must be able to perform each responsibility, competency, and essential function satisfactorily. The requirements represent the qualifications, knowledge, skills, and abilities required. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

This job description supersedes all previous job descriptions and does not constitute an employment agreement between the employer and the employee. It should not be construed as an exhaustive statement of requirements, duties, and responsibilities. Management retains the right to add or change the duties of this position at any time.