Instructional Technology Specialist or Manager

Reports To: Vice President of Academic Affairs

Job Classification: Exempt

Employment Status: Full Time

Department: Academic and Student Affairs

Supervisory Responsibilities: N/A

Summary

The Instructional technology specialist or manager is a full­time, 12-month position located on the ITC campus. Under the direction of the Vice President of Academic Affairs, the Instructional technology specialist or manager promotes and facilitates knowledge exchange and learning via academic programs, course delivery and institutional training/development as an integral part of cultivating and maintaining a learning organization within ITC. This includes learning design and delivery via distance educational platforms for students and educational training/professional development for staff and faculty. This position supports the vision, mission, and strategic plan of ITC.

The Specialist oversees:

• Delivery of web-enhanced, hybrid, and online instruction modules for ITC students (Moodle).
• Facilitated training experiences for ITC staff/faculty.
• Instructional design activities which facilitate institutional and student learning.
• Functional decision-making related to instructional delivery strategies which best promote continuous learning environments for current/future ITC constituencies.
• Development and delivery of online educational programs.

Core Top Skills:

• Ability to align departmental goals to institutional strategies and divisional imperatives.
• Ability to work effectively with faculty and students to ensure optimal outcomes in teaching and learning.
• Ability to provide status and upward feedback to executive-level staff on attainment of departmental goals/metrics.
• Ability to generate audience appropriate content for reporting and/or educational delivery.

Duties and Responsibilities

• Collaborate with academic leadership to continuously enhance the quality of online teaching and learning.
• Ensure compliance with institutional, state, and federal codes, guidelines, and policies, including accreditation standards, copyright and intellectual property rights, and Section 508 compliance.
• Manage the administration of the ITC's Learning Management System(s) (LMS) electronic tool and processes, in particular Moodle.
• Coordinate and document the review of courses to ensure adherence to ITC policies, ACA compliance, and ADA regulations.
• Assist faculty to develop supporting materials and media (audio, video, photos, graphics, etc.) for courses based on curriculum guidelines or information provided by or in consultation with subject matter experts and instructors, construct and input learning object common repository course materials and media.
• Collaborate with Student Services, Institutional Effectiveness, Information Technology, AUC Library, campus bookstore, Marketing and Development Manager, and other staff, as necessary, to address various student information, advising, and learning support needs.
• Assist faculty members, program directors, department chairs, and deans in the application of universal design principles and design of high quality, interactive web-enhanced, blended, and online courses.
• Assist ITC faculty members adapt courses and coursework to assist learners with disabilities, ensuring ADA compliance.
• Collaborate with faculty to recommend changes to existing courses, including technology or instructional methods, to better adhere to course delivery options.
• Participate in and attend, on an ongoing basis, meetings and team activities related to curriculum design and development.
• Maintain Instructional Technology hardware, software, budget, project documentation and files, assist users with productions from the planning stages to a final version.
• Collaborate with Information Technology to facilitate LMS upgrades, maintenance, trouble shooting, and LMS technical support (for students, faculty, and staff).
• Serve as primary liaison for issues supporting distance learning operations and strategies with Information Technology Services and other internal and external partners.
• Maintain data that support educational outcome delivery and attainment in conjunction with the Office of Institutional Effectiveness.
• Maintain records and statistics; create reports to fulfill state and local requirements.
• Remain current with system and national developments in online education and instructional technologies and choose products and resources appropriate for the ITC's online learning programs.
• Serve as the lead for ITC's State Authorization Compliance program.
• Perform other duties as assigned by the Vice President of Academic and Student Affairs.

Personal Attributes:

The employee must maintain strict confidentiality in performing the duties of the Instructional technology specialist or manager. The employee must also demonstrate the following personal attributes:

• Solutions-driven orientation to complex challenges
• High standard of ethics and performance including honesty, integrity, cultural competency, and strong work practices.

Employee must not contribute to or create a hostile work environment:

• Employee shall not engage in any activity that unreasonably interferes with the performance of any other employee, such as sexual harassment, unlawful discrimination or any other behavior that unduly demeans or intimidates another employee.
• As an essential function of this position, the employee must be able to handle high levels of stress satisfactorily and be congenial with other employees, and the public.

Minimum Job Requirements

• Master's degree.
• Three years' experience administering and/or designing courses in a nationally recognized course management system, in particular Moodle.
• Knowledge of learning theories and instructional design models.
• Proficiency in the use of Microsoft Office including Word, Power Point and Excel.
• Effective written and oral communication skills.

Preferred Qualifications

• Master's degree in instructional design, educational technology, or a similar area.
• Experience conducting quality reviews of courses using Quality Matters rubrics or other assessment tools.
• Experience providing professional development for faculty related to the processes and technologies for building, conducting, and managing online courses.
• Ability to communicate online using e-mail, chat rooms, videoconferencing, and other technology.
• Record of effective engagement in institutional effectiveness and accreditation processes.
• Ability to assess and adopt technological advancements in learning environments which facilitate a continuous improvement in organizational and student learning.

Working Conditions and Physical Effort

• Considerable physical activity on the computer and in classroom walking or standing. 
• None or very limited exposure to physical risk.