Community Engagement & Communications Officer

GHA is seeking a dynamic and results-oriented Community Engagement & Communications (CEC) Officer to build our brand within local, national, and global communities, engage new audiences, and activate our current supporter base. The CEC Officer will be responsible for defining and implementing the community engagement and communications strategy and action plan for GHA.  

This is a full-time, exempt position reporting to the Vice President and will primarily be responsible for outreach to new communities and deepening GHA’s connection with our existing base of support through strategic communications and donor engagement. The CEC Officer will spearhead outreach efforts in particular with individual donors, GHA Alumni, corporations, foundations, and governmental partners. 
 
Key Responsibilities 

• Developing communication channels and materials 
• Managing website, newsletters, and social media presence 
• Coordinating and activating support through media, journalists, PR agencies, etc. 
• Engaging the Community (PR, awareness, and networking events) including social groups, networks, clubs, schools etc., and developing a concept for community volunteering 
• Developing and managing the Young Leaders Council and Student Chapters 
• Supporting and engaging the GHA regional networks 
• Raising funds with donors and HNWI through community engagement activities, networking, and liaison 
• Supporting active fundraising, development, and networking  
• Attend meetings and conferences as needed to maintain the knowledge and skills required for the position 
• Perform other duties as required 

Measurable Outputs and Performance Indicators 

• Preparation of monthly programs and communications reports 
• Develop Young Leaders Council and student chapter tools and materials 
• Create and implement fundraising events and activities using both virtual and in-person strategies 
• Build strategic relationships with HNWI, corporations and governmental partners; 
• Assist the team in preparing grant reports and other relevant reports 
• Organize and conduct training on marketing/communications for grantees, partners, and team 
• Preparation of reports on the findings and lessons learned from program innovations 
• Support organization-wide development and program events 
• Design event materials and marketing collateral 
• Provide input and update information related to program outcomes to the GHA website 
• Develop and maintain marketing and communications tools for programs 

Competencies 

Corporate Competencies: 

• Demonstrates integrity by modeling the GHA’s values and ethical standards 
• Promotes the vision, mission, and strategic goals of GHA 
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability 

Functional Competencies: 

• Organizes and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources, and multiple reporting relationships 
• Plans, coordinates, and organizes workload while remaining aware of changing Priorities and competing deadlines 
• Establishes, builds, and maintains effective working relationships with staff and clients to facilitate the provision of support 

Knowledge Management and Learning 

• In-depth knowledge of student club/global network development strategies, fundraising, and global health and development issues 
• In-depth knowledge of international/global NGO development sector and donor community 
• Excellent knowledge of communications and marketing strategies; 
• Excellent communication skills (written and oral): Sensitivity to and responsiveness to all partners, Respectful and helpful relations with donors and project staff. 
• Ability to lead the implementation of new systems (business side), and affect staff behavioral/ attitudinal change 

Self-Management 

• Focuses on results for partners 
• Consistently approaches work with energy and a positive, constructive attitude 
• Demonstrates strong oral and written communication skills 
• Remains calm, in control, and good-humored even under pressure 
• Demonstrates openness to change and ability to manage complexities 

Required Skills and Experience 

• Minimum of 5 years related international work experience (e.g. in PR, external communication, event management, journalism) 
• Minimum of 3 years of communications and marketing experience 
• Excellent writing and communication skills 
• Strong relationship-building skills, ability to engage and inspire others 
• Good understanding of the global health and development sector, faith communities and women’s networks, and civil society organizations in low and middle-income countries 
• Ability to explain complex issues to external audiences and present the organization and its diverse programs in an appealing and concise manner 
• Independent, target-oriented, and structured working approach 
• Excellent knowledge of English (written/oral/comprehension). French and Haitian Creole an advantage 

Working at GHA: Benefits, Compensation, and Location 

Compensation This is an outstanding opportunity to contribute to a highly effective nonprofit’s dynamic team. The salary range is $63,000 to $71,000.  

GHA’s benefits include  

• Medical ($240 biweekly healthcare benefit) 
• Dental (100% employer paid) 
• Short-term disability (100% employer paid) 
• Long-term disability (100% employer paid) 
• Basic Life & Accidental Death & Dismemberment (AD&D) (100% employer paid) 
• Simple IRA (employer contribution) 
• Free parking at our office 
• 2+ weeks vacation each year and increases with tenure, sick leave, self-care time off, paid holidays, plus our office is closed Christmas Day through New Year’s Day. 

Location GHA’s international headquarters is located in the Northlake area of Atlanta, GA and offers employees a hybrid work schedule. 

Application Process 

To apply to this position, please submit a thoughtful cover letter, resume, and three professional references to the attention of the GHA Search Committee. Read the full job description and apply online at https://globalhealthaction.org/how-to-help/work-with-us/.  

Timeline and Hiring Process 

We will review and respond to all applications received. While subject to change, candidates elected to advance throughout the process can expect to progress through a process that includes an initial phone screening and, for finalists, an interview day with staff. 

GHA is an Equal Opportunity Employer committed to sustaining a diverse community with a work environment that is welcoming, respectful, and encouraging to all. We foster a culture of inclusion that celebrates and cultivates diversity.