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Cantonese Speaking Clinical Case Manager II, Cooperative Apartments, Non-licensed or Non-waivered

Conard House
San Francisco, California
$28.85 per hour ($60,000.00 annualized) + benefits
Closing date
Sep 3, 2022
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POSITION:   Cantonese Speaking Clinical Case Manager II (CCM II), Cooperative Apartments (Full-time), Non-licensed or Non-waivered (MHRS)

SALARY:   $28.85 per hour ($60,000.00 annualized) including 15 days of vacation, 15 days of sick leave, and 14 holidays, with medical and dental insurance benefits and daily paid hour lunch break

REPORTS TO:  Clinical Program Director II

THE ORGANIZATION AND PROGRAM:  Conard House Inc. is a nonprofit organization creating communities which empower people and restore hope. We work with a diverse adult population and strive for diversity, equity, inclusion and belonging by respecting experience, promoting inclusion, and building community. Conard House Supportive Housing Program provides housing, case management, and income advocacy for adult residents in 10 Single Resident Occupancy Settings, mostly Tenderloin and South of Market areas and the Cooperative Apartments Program operates 21 scattered-site shared apartments located throughout San Francisco.  This position is with the Outpatient Services within the Supportive Housing Program.  Additionally, staff at Outpatient Services provide individual and group rehabilitation services, individual and group therapy, assessment and treatment planning, and crisis intervention pertaining to their scope of practice.  Within the cooperative apartments, each resident has their own room and shares common areas like kitchen and bathrooms with other residents.  There are no staff on site, but Coops case manager conducts house visits, meets residents as a group in weekly, biweekly, or monthly house meetings.  Additionally, residents can go to Coops office to attend groups.  We are a committed Equal Opportunity Employer. Pursuant to the City and State’s Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  This position is included in the collective bargaining unit SEIU Local 1021.

QUALIFICATIONS: Must be fluent in the ability to speak Cantonese.  BA (any field) and 4 years of experience in a mental health setting as a specialist in the field of physical restoration, social adjustment, vocational adjustment. Up to 2 years of graduate professional education in a clinical field: Social Work (MSW), Marriage and Family Therapy (MFT), Clinical Counseling (PCC), Psychology (Ph.D./Psy.D.) may be substituted for the experience requirement on a year-for-year basis.  Applicants must have a working knowledge of psychiatric medications, psychological terminology, and mental health and social services in San Francisco. Effective advocacy, organizational, and communication skills are essential.  The ability to work as a team member towards common goals and objectives is required.  Applicants must have the ability to document using electronic database according to Medi-Cal guidelines. Experience with Medi-Cal billing and AVATAR database preferred. Must successfully complete education and reference verification.  After a conditional offer of hire, a criminal back ground check must be reviewed.  Ability to travel to meetings off-site required.  However, personal vehicle is not required.  All new employees are required to be up to date on their COVID vaccinations, though medical and religious exemptions will be reviewed upon request.


- Provide mental health services to clients and document services in AVATAR according to Conard House and Medi-Cal guidelines.

 - Individual and group contacts with clients living in or in the process of applying to Cooperative Apartments (Coops) Program with a focus on independent living skills. These meetings occur both at the Coops Sites and at Coops’ Office.

- Conducts weekly house meetings in clients’ apartments.

- Assist residents in negotiating bills, purchases and other expenditures.

- Provide resources to clients on a broad range of problems in a manner that is supportive, constructive, and non-judgmental.

- Admit and orient new clients to the program.

- Assess client's need for medical and psychiatric evaluations and make appropriate referrals.

- Develop and implement case management and money management plans and contracts.

- Coordinate Plans of Care with other services being provided to the client.

- Provide advocacy assistance pursuing entitlements, clothing, health care, mental health services and other issues. Maintain entitlements and ensure proper completion of client applications and forms.

- Conduct groups and activities oriented toward stabilized living. Facilitate interaction among clients and involvement in the social program.

- Meet monthly billing target.

- Maintain a supportive, independent living environment.

- Facilitate community building within the Coops and assist clients in utilizing community resources.

- Intervene in crisis situations according to procedures.

- Assist clients with daily living skills.

- Develop and implement plan for client placement upon discharge from program.

Application Procedure:  Please send resume and letter of intent with “Clinical Case Manager II” in subject heading to Barbara Hammes, MHRS, Clinical Program Director II, via email:  or fax to 415-346-1803.

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