Administrative Assistant/Receptionist

ABOUT THE POSITION: The Administrative Assistant/Receptionist is a full-time, year-round position. This individual works closely with a wide range of staff and reports to the Operations Manager.

The Administrative Assistant/Receptionist position is vital to the everyday operations of the school. The individual in this role acts as the first point of contact for families, visitors, representatives of schools/districts that Northwest School for Deaf and Hard-of-Hearing Children (NWSDHH) has established relationships with, and the community at large. The Administrative Assistant/Receptionist provides a range of administrative support to staff members on a daily basis.

ABOUT OUR SCHOOL: Located in the Seattle area, Northwest School for Deaf and Hard-of-Hearing Children (NWSDHH) is a national leader in the education of deaf and hard-of-hearing (D/HH) students using simultaneous oral English and Signing Exact English (S.E.E.). Dedicated to successful research-based practices, the school provides a nurturing educational environment for children who are D/HH, offering superior education while fostering spoken language and listening skills through the use of S.E.E. 

DUTIES AND RESPONSIBILITIES:

Reception/Front Desk (50%)

• Bring a joyful, professional presence while building strong relationships and rapport with individuals who visit or call the school
• Answer phones and relay messages
• Greet and assist all visitors, students and staff
• Coordinate district transportation for students
• Assist staff with communications to families throughout the day (i.e. calls to guardians for sick/injured children, etc.)
• On occasion, assist students with loading/unloading from buses before and after school
• On occasion, supervise student(s) waiting for transportation to arrive (delayed transportation, sick child awaiting pickup)

Administrative Assistant (50%)

• Provide basic administrative support in support of school administration and school programs
• In collaboration with Operations Manager, maintain, stock and organize the reception and staff room areas on a daily and weekly basis
• Coordinate annual student supplies list
• Update and maintain school documents including family, staff and district rosters
• On occasion, coordinate and schedule meetings as requested by school administration
• Mail and file report cards and Individual Education Plans
• Schedule requested interpreters for school staff and family meetings (Spanish, ASL, etc.)
• Enter daily attendance into student database system
• Take meeting minutes for regularly scheduled staff meetings
• Coordinate several annual school events in collaboration with school administration
• Provide support for school communications, including weekly email communication to families Provide routine assistance to maintain paper and electronic student files

Facilities Support

• Provide backup support for scheduling NWSDHH’s fleet of student transportation vans (answer staff questions, adjust schedule during the day as needed)
•  Pull vans out of garage and park for daily mainstreaming use

Required Experience and Skills:

- Experience in a reception setting

- Experience in a high-volume intake location

- Ability to carry oneself in a professional manner and maintain confidentiality at all times

- Ability to manage time and prioritize workload effectively

- Understanding of appropriate response times to inquiries from families, staff, etc.

- Excellent verbal and written communication skills

- Ability to work well with others and facilitate open communication with a team focus

- Flexibility, problem solving, critical thinking and ability to adapt to variable situations

- Proficient in use of Microsoft Office Suite

- Experience using database systems; preferably school-based systems

Preferred Experience and Skills:

-Spanish and English fluency

-Basic Sign Language skills or willingness to learn; preferably S.E.E.

Position Details:

This position is year-round, full-time (40 hours/week).

Salary & Benefits: $42,000 – $46,000 annually. Very generous paid time off, health/dental/vision benefits, retirement matching contribution and free parking.

APPLICATION

To apply, submit a resume and a cover letter to: Sara Reyerson, Chief Operating Officer. Please make your subject line “Administrative Assistant/Receptionist.”

Northwest School for Deaf and Hard-of-Hearing Children is an equal opportunity, affirmative action employer.  All candidates will be evaluated on a merit basis.