Manager, Academy Program

Position Summary

The Manager, Academy Program is a leadership role that is responsible for the program development, implementation, and ongoing oversite of The Academy at Tommy Nobis Center. The Academy will deliver an accelerated vocational training program focused on education, training, and employment for young adults with disabilities. Initially provided in a classroom environment the participants will transition to a community-based internship and onto successful employment with wrap-around support services to retain employment.  This role is responsible for coordinating services with participants, families, staff, community partners, and employers.   

Essential Duties and Responsibilities

1. Strategic planning, program design, and implementation to develop a robust educational program for young adult participants with a disability
2. Oversees the daily operation of the Academy delivered on-site and within the community.
3. Responsible for delivery of services for participants in the program, from time of acceptance to successful employment placement. 
4. Stewards’ excellent customer service and positive, productive relationships with community partners, i.e., participants, parents, GVRA, educational partners, strategic partners, funding partners, employment partners, etc.
5. Responsible for hiring, training, and scheduling program staff to ensure services are provided at the highest level of quality.
6. Ensures participant cases notes are prepared timely by the Instructor(s), support staff and employment specialist(s).
7. Develops, completes, and submits monthly status reports for program participants.
8. Works directly with finance department to ensure accurate monthly billing.
9. Coordinates with the Instructors and Accounting to ensure proper and timely billing for all services delivered.
10. Continuous development and improvement of program curriculum (career exploration, job readiness, interview skills, etc.) to meet the needs of the participants and program requirements.
11. Responsible for day-to-day management of staff including timecard entries, approves employee payroll and mileage, and annual performance evaluations.
12. Utilize Vertex to report and record documentation of services delivered.
13. Responsible for acquiring service authorization and maintain adequate reporting records for each participant receiving authorized services.
14. Develop and manage strategic plans for future programmatic growth
15. Maintain accurate records for data metrics and demographic tracking
16. Educates the community regarding the Academy program.

Qualifications

Education / Experience

• Bachelor’s Degree in education, special education, rehabilitation, sociology, behavioral sciences or business administration or related field. 3 years in a management role preferred.
• 3 years’ experience in a teaching role preferred.
• Experience teaching or working with individuals with disabilities preferred.

Other Qualifications or Requirements

• Mission driven, guided by core values and a pleasure to work with.
• High customer service orientation.
• Results oriented with ability to meet assigned deadlines.
• Must be highly organized, accurate in completing work assignments. Strong oral and written communication skills.
• Ability to maintain confidentiality with assigned duties. 
• Possesses a working knowledge of Windows environment in Word, Excel and PowerPoint.
• General knowledge of other office equipment such as copiers, scanners, fax machine, etc.
• Must pass a drug screen and background check.
• Eligibility to work in the United States.

Prior Experience Desirable

• Delivery of job readiness skills training
• Developing, fostering and nurturing community partnerships

Declaration

This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee.  They may be subject to change at any time.

Work Environment

The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.  It is the philosophy of Tommy Nobis Center to provide a safe work environment according to Tommy Nobis Center' policies, compliance agencies and other safety guidelines.  Employee required to attend all safety training sessions and drills.

This role will involve driving to community partners and participant employment sites.  Time in the office is in a typical office work environment.

Tommy Nobis Center is an Equal Opportunity Employer, Drugs Don’t Work worksite and a participant in e-Verify.