Services Coordinator for Healthy Families Program - Bilingual

For 150 years Wellroot Family Services has provided meaningful, positive change that dramatically impacts the lives of children and families within the North Georgia community.  Join our dynamic and growing organization!  Our mission at Wellroot is to restore children and families from trauma through Christ; and we envision a world where every child is raised in a loving, compassionate, and nurturing home.   

Wellroot offers a competitive salary and excellent benefits package that includes: 

• Major medical, dental and vision coverage 
• STD, LTD, and Basic Life coverage – 100% Employer Paid 
• 11 Paid company holidays 
• Generous PTO policy 
• 401K – 6% Match 

Job Title: Services Coordinator for Healthy Families Program

Reports To: Program Manager of Healthy Families 

Department: Programs 

Location: Gainesville, GA and surrounding region 

FLSA: Exempt  

Job Summary:  

Services Coordinator for Healthy Families Program at Wellroot Family Services is responsible for implementing universal, free and voluntary support services for expectant parents and children birth to five and their families with the First Steps model.  Also, the coordinator is responsible for the development and/or implementation, supervision of services provided, and coordination of efforts in the community. This position will coordinate and implement parenting education to the community.   

Responsibilities:   

Plan Design/Implementation – With community partners, fiscal sponsor and supervisor, develop and/or implement a plan for serving families in the community to include: 

1. Identify the target population and service delivery location(s). 

• Ensure access for parents of all ages and all ethnic and socio-economic backgrounds. 
• Connect with community partners that will provide access to families. 
• Establish referral partner agreements 
• Establish consistent referral process practices 
• Establish a tracking system for referrals 

          - Where available, coordinate within a continuum of services. 

Service Delivery of First Steps – Coordinators will ensure that all parents are provided: 

1. Services consistent with the First Steps Mission and Goals and that meet the guidelines for First Steps Plan functions. 

2. Relevant and age-appropriate information from reliable sources in each of the following categories: 

• Maternal Health 
• Newborn/Child Health 
• Home and Child Safety 
• Community and Family Safety 
• School Readiness 
• Family Economics/Self-sufficiency 

3. A localized directory of community resources relevant to families within the target population 

4. An opportunity to provide feedback about services received through this program 

Plan Coordination – Coordinate Activities of the First Steps program in the communities served 

• Promote plan with community partners and general public 
• Identify key needs of families participating in the program and identify community resources to meet those needs 
• Complete GEOHVIS data entry in a timely manner 
• Maintain adequate program supplies 
• Develop a localized directory of resources relevant to all families in the target population 
• Assist in operating program within budget and secure funds for program as needed 
• If required, recruit, train and supervise staff and/or volunteers to assist with services to families or other activities as needed 

Implementation of Parent Education and Coaching Model 

• Work with community partners to establish referral pipeline  
• Conduct training series at least quarterly, requiring evening and possible weekend work. 

Other Responsibilities 

• It is expected that coordinators will have regular, on-going communication with their supervisor, at least monthly 
• Coordinators are strongly encouraged to work cooperatively with coordinators from other First Steps sites to facilitate serving all families within their areas 

Requirements:  

• Bilingual and able to read, write and speak Spanish proficiently 
• Bachelor’s degree in human services, social work, child and family development or related field 
• Experience in working with or providing services to children and their families 
• An ability to establish genuine, trusting relationships 
• Acceptance of individual differences 
• Experience and willingness to work with the culturally diverse populations present among the site’s target population 
• Knowledge of infant and child development  

Work Environment:  

• This position is located at the Wellroot office in Gainesville, Georgia, and the work is conducted in an office setting and across the community in Hall, Gwinnett, Forsyth, Lumpkin, and Dawson counties. 
• Fast-paced, working with vulnerable clients.  
• The ability to maintain a flexible work schedule which will include evenings and weekends is required 
• Must be able to lift up to 25 pounds 
• Usually sits in front of a computer 50% of the time 
• May be subject to imposed deadlines 
• May be subject to hostile and emotionally upset clients, staff, family members, or the general public at times 
• Possible telehealth and remote work  
• Possible work travel for home visits 
• Has regular contact with clients and their staff, family members, and the general public 
• Work in a variety of settings. Sit, stand, walk, bend, lift, move, squat, climb stairs, reach above shoulder level, kneels, pus, or pull intermittently during working hours 

Salary Range: $34,000 – $38,000 

Wellroot is an EEO employer