Data Administrator

Job Title: Data Administrator 

Department: Mission Delivery  

Reports To: Data & Business Process Analyst 

Salary: $17.00/hourly 

Council Overview 

Girl Scouts of Greater Atlanta is the world’s preeminent leadership development organization for girls, building girls of courage, confidence, and character, who make the world a better place. 

Job Summary                                                                                                  

The Data Administrator position involves analyzing, entering and managing records for membership in Volunteer System & Personify.  The incumbent will assist with managing data quality in the systems in order to ensure the data integrity of information needed for decision making at all levels of the organization.  The incumbent regularly runs and reviews data quality reports to identify data quality issues, investigates root causes of data or system issues and works individually and in conjunction with specialists and management to implement corrective action.  The administrator reports data quality status to management for action.  The administrator performs functions related to creation, update and maintenance of council wide data in the Volunteer Systems & Personify.   

Essential Duties and Responsibilities 

• Participates in data quality cleanups. 
• Assists in verification of data loading.   
• Regularly conducts reviews (daily, weekly) of data quality reports, and takes or causes action to be taken to resolve data issues and problems.  
• Performs frequent de-duping and cleanup of Salesforce records.  Conducts daily reviews of zip code validation on Salesforce and assigns leads in split zip codes.  
• Handles data quality issues caused by staff errors; identifies individuals involved and root causes, and works with individuals and their respective managers, as needed, to resolve issues and prevent recurrence.   
• Maintains familiarity with a variety of the field's concepts, practices, and procedures.  
• Provide administrative and back-up support to other council departments as needed.
• Performs other duties as assigned. 

Competencies and areas of expertise may include: 

• Business technology expertise - strong user computer skills in Microsoft Office including Word, Excel, and Outlook and applications such as Personify.  CRM experience, especially Salesforce, desirable. Must be able to learn, understand, and apply new technologies with ability to understand the basic data quality principles and practice 
• Adaptability & Flexibility - responds positively to change, embracing and using new practices or values to accomplish goals and solve problems; adapts approach, goals, and methods to achieve solutions and results in dynamic situations; copes well and helps others deal with the ongoing demands of change; sees and shows others the benefits of change; recovers quickly from setbacks, and finds alternative ways to reach goals or targets. 
• Interpersonal Relations - establishes rapport with others at all organizational levels; respects others; considers and responds to the needs, feelings, and capabilities of others; establishes and maintains an open dialogue with others; has demonstrated ability to market the Girl Scout value proposition through a variety of communication venues including in person, phone, and online. 
• Oral and Written Communication abilities (i.e. In person, verbal, written); expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate information effectively to non-technical people which includes a diverse group of girls, volunteers, and staff. 
• Problem-Solving - identifies and analyzes existing and potential problems systematically and thoroughly; reports/documents the problem; obtains and evaluates relevant information and contributing factors; identifies important interrelationships; implements solutions after evaluating alternatives and anticipating their impact; supports decisions or recommendations with data and/or reasoning; defines and implements solutions to problems.   
• Project Management – demonstrated ability to coordinate multiple projects while managing conflicting priorities and deadlines; formulates short- and long-term project goals, objectives, schedules, and priorities in line with council goals; anticipates issues, obstacles, or opportunities that may impact plans or actions; establishes courses of action for accomplishing goals while attending to and incorporating information obtained during day-to-day administrative tasks.  
• Strong attention to detail 

KNOWLEDGE, SKILLS AND ABILITIES 

• Strong computer skills in Microsoft Office including Word, Excel, and Outlook and applications such as Personify.  
• CRM experience, especially Salesforce, desirable. 
• Ability to learn, understand, and apply new technologies with ability to understand the basic data quality principles and practice 
• Ability to respond  quickly and positively to change, embracing and using new practices or values to accomplish goals and solve problems 
• Ability to establish rapport with others at all organizational levels in person, phone, and online. 
• Strong oral and written communication skills. 
• Ability to work with a wide range of sensitive and confidential issues and communicate information effectively to volunteers, and staff. 
• Ability to identify and analyze existing and potential problems systematically and thoroughly. 
• Defines and implements solutions to problems.  
• Ability to coordinate multiple projects while managing conflicting priorities and deadlines. 
• Strong attention to detail 

*Must successfully complete a criminal and national sex offender background check*