Mentoring Coordinator

MENTORING COORDINATOR

JOB SUMMARY: Reporting to the Director of Innovative Programs, Big Brothers Big Sisters of Metro Atlanta (BBBSMA) is seeking a passionate and mission-driven Mentoring Coordinator to join the agency at its headquarters located in Atlanta, Georgia. This is a new, full-time, non-exempt position that will support mentorship programming provided by Lead Mentors in middle schools. The goal of our programming is to provide support and guidance to youth that advances their social-emotional development and academic progress.

The Mentoring Coordinator will coordinate the enrollment of the youth (Littles) and Volunteer Bigs in our program, as well as facilitate programming logistics. The coordinator will work collaboratively with the school staff while supporting the Lead Mentors and Volunteer Bigs through training and coaching opportunities.

An ideal candidate will have:

• Passion for the mission of BBBSMA
• Strong commitment to the values of justice, equity, diversity, and inclusion
• Demonstrated ability to work in a fast-paced environment, show strong attention to detail, handle logistics, and organize time and priorities
• Ability to provide effective interviewing, assessment, and case management skills
• Ability to form and sustain appropriate child, adult volunteer-based relationships based on positive youth development and volunteer satisfaction
• Ability to build and foster collaborative relationships with school staff, Lead Mentor, volunteer mentor, families, and Littles
• Ability to effectively assess and execute the following relational support skills: guiding, supporting, confronting, advising, and/or negotiating
• Demonstrated ability to problem-solve and bring forward innovative practices and suggestions for improvements
• Knowledge of mentorship best practices
• Experience facilitating groups
• Excellent oral and written communication skills
• Ability to focus on details, collect meaningful data, and draw solid conclusions
• Ability to relate well in multicultural environments

ESSENTIAL RESPONSIBILITIES:

• Schedule, conduct and document enrollment of children and volunteers, including interviews, references, background checks, and completion of any other enrollment processes.
• Review all enrollment and assessments to make recommendations for groups to include Littles and Volunteer Bigs.
• Make 1:1 matches for Littles with either Lead Mentor or Volunteer Bigs.
• Hold information sessions with families and school staff about programming.
• Assist in training for Lead Mentor and Volunteer Bigs.
• Provide child safety education and applied learned child safety and risk management knowledge, policies, and procedures to all aspects of job
• Conduct weekly check-ins, coaching and support for Lead mentor
• Contact each Little and Volunteer Big on a rolling, quarterly schedule to provide coaching, resources, and information to each participant as needed.
• Ensure logistics of school programming, including updating and preparing program materials and overseeing scheduling of groups with collaboration of school team.
• Support management of attendance of Bigs and Littles in groups by monitoring program data and conducting follow-up as needed.
• Conduct monthly check-ins with school point of contact for feedback and applies that feedback to program adjustments.
• Field and respond to all communication regarding programming as assigned schools.
• Fill in for Lead Mentor at the assigned school as needed
• Other duties and responsibilities may be assigned as necessary.

QUALIFICATIONS:

• Your professional background must meet one of the following requirements:
  • Bachelors degree in a field relevant to work focused on social work, counseling, social services, child development, or education
  • Associates degree and at least 2 years relevant work experience in related fields, such as social work, counseling, social services, child development, or education
  • High school diploma with at least 4 years of relevant work experience in the related fields listed above
• Proficiency in Microsoft Office; including Word, Excel, Outlook, and PowerPoint
• Working knowledge of and use of a customer relations management (CRM) system a plus (Salesforce preferred)
• Bilingual positions require candidates to write and speak Spanish fluently

W0RK ENVIRONMENT:

• Routine office environment. Flexible work hours to meet customer needs. This position is located in our Atlanta office, though requires frequent local travel to assigned schools in Southwest Atlanta.
• Flexible, hybrid work schedule provided.

About Big Brothers Big Sisters of Metro Atlanta

For 61 years, Big Brothers Big Sisters of Metro Atlanta (BBBSMA) has transformed the lives of some of the most vulnerable children in our community through a proven youth development strategy: one-to-one mentoring. The mission of Big Brothers Big Sisters is to create and support one-to-one mentoring relationships that ignite the power and promise of youth. The agency serves approximately 1,100 children from 12 metro Atlanta counties on an annual basis.

Location:

BBBSMA HQ

The Met, 680 Murphy Ave. SW, Atlanta GA 30310

For more information about BBBSMA please visit http://bbbsatl.org

Nondiscrimination and Equal Employment Opportunity:

BBBSMA does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.