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Supportive Services Coordinator

Employer
Alliance For Housing and Healing
Location
Los Angeles, California
Salary
$22.20 - $26.75 Hourly. Salary commensurate with experience.
Closing date
May 25, 2022

Alliance’s mission is to provide essential housing and supportive services to people living in poverty with HIV/AIDS or other challenging health conditions. Our priority is in strengthening the safety net in Los Angeles County (LAC) for people caught in the downward spiral of chronic disease, hunger and homelessness. Alliance provides a full continuum of care for men, women, children, and families living with HIV/AIDS. Because in Alliance we believe in a world in which hope is restored and lives are saved through homes, help, and healing. For more information, please visit us at alliancehh.org

We offer great benefits, competitive pay, and great working environment!
We offer:
• Medical Insurance
• Dental Insurance (no cost for employee)
• Vision Insurance (no cost for employee)
• Long Term Disability
• Group Term Life and AD&D Insurance
• Employee Assistance Program
• Flexible Spending Accounts
• 10 Paid Holidays
• 5 Personal Days
• 10 Vacation Days
• 12 Sick Days
• Metro reimbursement or free parking
• Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!

POSITION SUMMARY:

Under the direction of the Director and Program Manager of Permanent Supportive Housing, the Supportive Service Coordinator is responsible for the provision of supportive services to formerly homeless individuals and families. Direct services are off-site, most often in the clients’ homes and include assessment, intervention and evaluation of the clients’ needs, abilities, and progress. The goal is to assist clients in maintaining housing by improving health outcomes while also increasing life skills and financial stability.                                                                                                              

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Conduct home visits at least once a month or as needed bases on the clients acuity.
  • Conduct home visits at least once a month or as needed bases on the clients acuity.
  • Must be able to manage heavy paperwork and deadlines weekly, quarterly, and annually
  • Conduct intake and thorough assessment of clients’ needs and goals
  • Create and monitor clients’ individual service plan and monitor progress.
  • Facilitate client access and adherence to HIV medical care and treatment.
  • Teach and model independent living skills (ongoing)
  • Collaborate with Housing Manager to successfully maintain units and avoid client evictions.
  • Document services and maintain case files in compliance with contract expectations.

OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.

REQUIREMENTS:

Training and Experience:

Bachelor’s degree in Social work AND a minimum of 3 years’ experience in case management or similar role. Must be bilingual (English/Spanish)  Excellent active listening and crisis intervention skills with ability to exercise and model good judgment.  Strong interpersonal, written, and oral communication skills; proven ability to communicate with diverse audiences.  Experience with Microsoft Office Suite of products (Word, Excel, PowerPoint).

Knowledge of:

Strong knowledge of the complexity of HIV/AIDS-related issues, homelessness, and co-morbidities, including mental illness, trauma, substance abuse, aging, and chronic health issues, as well as the internal and external factors that negatively impact low-income and multi-ethnic communities. Knowledge of HMIS, Salesforce, or other database management preferred. Knowledge of housing subsidy programs preferred. Working with the homeless and  other social service sector preferred.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.

SPECIAL REQUIREMENTS:

Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.  Must possess adequate Wi-Fi connection in home setting to perform telework duties such as remote meetings, virtual training, phone calls, and manage confidential electronic files.

COVID vaccination and booster or Medical/religious Exemption required.

Equal Opportunity Employer: minority/female/disability/veteran.  

 

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