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Community Resource & Engagement Care Manager

Employer
Safe and Sound
Location
San Francisco, California
Salary
103000.08
Closing date
Feb 24, 2022

Job Details

Position Title: Senior Product Designer & Researcher

Department: Center for Youth Wellness

Reports to: Associate Director, Center for Youth Wellness

Location: 3450 Third Street, San Francisco, CA 94124

ABOUT THE ORGANIZATION

Safe & Sound is a children’s advocacy organization working to prevent child abuse and

reduce its devastating impact on the child, their family, and our entire community.

We have been a pioneer in the field of child abuse prevention, working within San Francisco for nearly 50 years. Recently, the organization has begun to expand its impact working throughout the state of California.

Child Abuse is a complex problem, but a preventable one. Our data-informed approach leverages three primary strategies: we empower children with knowledge and confidence; we support families providing resources and skills; we activate the community and the changemakers within it to create a thriving social safety net for children and their families.

The organization has an annual operating budget of approximately $8 million and is supported by approximately 70 staff, interns, and more than 80 volunteers. Safe & Sound’s headquarters is located in a historic firehouse in the Haight-Ashbury neighborhood of San Francisco, with a second office in the Bayview neighborhood.

Safe & Sound recently merged with The Center for Youth Wellness (CYW), a national leader in the effort to advance pediatric medicine, raise public awareness, and transform the way society responds to children exposed to Adverse Childhood Experiences (ACEs). Founded by California’s first Surgeon General Dr. Nadine Burke Harris, CYW has created a national call to screen, treat, and heal ACEs and toxic stress.

More information is available at: www.safeandsound.org.

OVERALL SUMMARY

Reporting to the Associate Director of the Center for Youth Wellness, the Senior Product Designer & Researcher (SPDR) is responsible for the organization’s design direction, as well as partnering with the CEO, Development, and Learning and Activation teams to consult on the revenue generating business development and partnership building side of the organization. The SPDR will collaborate cross-functionally with stakeholders in product management, development, and marketing to set the vision and strategic plan for the product roadmap, both short-term and long-term.

The SPDR will establish and integrate a collaborative user centric design practice into the product development process, lead a team through rigorous design reviews and iterations to align design and product strategy and execute detailed implementations that will deliver impact to company goals. The SPDR is expected to create and enhance a design system that unifies Adverse Childhood Experiences (ACEs) and toxic stress products and marketing experiences and speeds design and product development.

They will also be responsible for ensuring all launches are delivered on-time and on-budget which includes managing the product delivery timeline. The SPDR will ensure the development of products using the expertise and knowledge that CYW has gained in the ACEs space.

ESSENTIAL FUNCTIONS

  • Create design concepts and drawings to determine the best product
  • Present product ideas to relevant team members for brainstorming
  • Employ design concepts into functional prototypes
  • Perform research on product technologies and structures to implement into design concepts
  • Maintain up to date on current industry trends and market conditions
  • Modify and revise existing designs to meet customer expectations
  • Execute in a fast-paced and highly fluid environment and streamline complex problems into elegant solutions
  • Conduct efficient and productive design reviews, guide stakeholders to a unified vision of the product
  • Talent development: develop and mentor team design talent including hiring and professional development. Review candidate portfolios, interview and make recommendations through the hiring process
  • Envision new product experiences based on user insights and business goals
  • Leverage product, interaction, and visual design skills to create delightful experiences that empower different users within the whole-person care model
  •  Ideation and delivery of new products and capabilities across all lines of business

Undertake other projects or duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Must have a proven track record of product design, revenue generating business development, and strong partnership building skills
  • Highly strategic, big picture thinker with horizontal experience and skill sets across several different vertical functions
  • Excellent eye for aesthetic design and customer appeal
  • Good understanding of color science and combinations
  • Artistic and innovative flair
  • Excellent attention to detail
  • Meticulous and diligent
  • Excellent management and administration skills, particularly in tracking and completing projects within deadlines and according to stated goal and objectives
  • Some knowledge of sales, business development, partnership building with a willingness to learn more
  • Grounded understanding of strategic communications and product marketing/promotion
  • Excellent verbal and written skills with ability to frame CYW priorities and positions in clear and compelling context
  • Demonstrated skills in working with diverse cultures and communities, including race and ethnicity, sexual orientation, gender identity and economic backgrounds
  • Excellent problem-solving skills, including managing conflict to achieve positive outcomes
  • Ability to work independently with excellent judgment and manage multiple projects
  • Strong interest in working in the field of children’s health and engaging with health and medical professionals

EXPERIENCE

  • A minimum of 5 years experience product design
  • Familiarity with public health sector, healthcare delivery systems and healthcare policy and government grants desired
  • Demonstrated experience in working with diverse cultures and communities
  • Demonstrated experience in white-boarding
  • Familiarity with principles of design

EDUCATION

  • Bachelor's Degree required; advanced degree in design, psychology, or related field

POSITION SPECIFICATIONS

  • Full-time (40 hours per week)
  • Exempt
  • Position will be reference-checked and fingerprinted

PHYSICAL REQUIREMENTS

  • Typical Working Conditions
  • Standard office; heavy keyboard work; answering phones
  • Equipment Used
  • Computer, phone, fax, copier.
  • Essential Physical Tasks
  • Travel within the Bay View neighborhood, occasionally to our Waller Street site (1757 Waller Street), and throughout the Bay Area may be required.

The base salary for this position is $103,000.08 annually and is eligible for agency-sponsored benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

*During Shelter-in-place orders for the city and county of San Francisco, most of the work will be done remotely. There may be times that would require coming into the office and all safety protocols will be in place if that is the case (wearing masks, social distancing, cleaning protocols, etc.). Remote meetings will be attended via Zoom.

**Beginning September 15, 2021: Safe & Sound implemented a Mandatory COVID-19 Testing Policy for all staff either to be fully vaccinated or, if they are unable to provide proof of full vaccination for any reason, they must provide weekly documentation on a negative COVID-19 test. This policy accompanies current CDC recommendations for Safe & Sound worksites including wearing masks indoors and maintaining social distancing practices regardless of vaccination status.

Should you be offered, and subsequently accept this position, it is expected that you will abide by this policy, in addition to other organizational policies.

Company

Safe & Sound (formerly the San Francisco Child Abuse Prevention Center) is a children's advocacy organization working to prevent child abuse and reduce its devastating impact on the child, their family, and our entire community. 

We have been a pioneer in the field of child abuse prevention, working within San Francisco for over 40 years. Recently the organization has begun to expand its impact working throughout the state of California.

Child Abuse is a complex problem, but a preventable one. Our data-informed approach leverages three primary strategies: we empower children with knowledge and confidence; we support families providing resources and skills; we activate the community and the change makers within it to create a thriving social safety net for children and their families.

The organization has an annual operating budget of approximately $8 million and is supported by approximately 60 staff, interns, and more than 80 volunteers. Safe & Sound's headquarters is located in a historic firehouse in the Haight-Ashbury neighborhood of San Francisco, with a second office in the Bayview neighborhood.

More information is available at: www.safeandsound.org.

Company info
Telephone
4156680494
Location
1757 Waller Street
San Francisco
CALIFORNIA
94117
US

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