Operations Coordinator

ABOUT NUHW

The National Union of Healthcare Workers is helping revitalize the labor movement with its commitment to worker empowerment and democratic ideals. 

Founded in 2009, we have grown to represent more than 15,000 mental health clinicians, nurses, nursing assistants, medical technicians, clerks, and service workers. NUHW members are leading the fight to improve patient care, raise living standards, and hold healthcare corporations accountable to their employees and the communities they serve. And NUHW-represented mental health clinicians are powerful advocates for ending the stigma surrounding mental illness and enforcing mental health parity rules so that patients get the treatment they need when they need it.

Job Description

The National Union of Healthcare Workers is searching for a talented, hard-working individual committed to building a powerful and democratic union.  The Operations Coordinator will work in the union’s Emeryville office, assisting with department planning and coordination of work in collaboration with the Operations Director and Assistant Director and will interact extensively with union staff, members, and employers. The coordinator will be responsible for a variety of functions pertaining to membership, contract tracking and production, office management, human resources, and information technology and support.

About the Operations Department

NUHW's Operations Department is responsible for the union's finances, office management, human resources, information technology, and legal compliance. The department maintains the union's membership database, processes member dues payments, manages the union's offices, handles all HR matters, and provides support for organizing and contract campaigns.

Responsibilities

• Manage a wide range of membership issues, including processing and reporting member dues, maintaining the integrity of the membership database, communicating with employers to resolve issues, and ensuring the contractual compliance of members and employers.
• Assist in all areas of property, office, and equipment management, including managing inventory, answering phones and staff inquiries, coordinating with vendors and consultants, and technical support for staff software and hardware as well as network and video conference systems.
• Coordinate logistics for union events such as conferences, strikes, and marches.
• Manage the production process and legal compliance for dozens of contracts.
• Assist and support the Assistant Director of Operations with payroll and HR responsibilities.

Qualifications

Required:

• Advanced skills in Word, Access, Excel, Outlook, Google Workspace; fluency in mail merges and manipulating files between Microsoft Office applications.
• Excellent oral/written communication and proofreading skills plus ability to compose correspondence in language and form appropriate to the business world.
• Understanding of relational databases, ability to write queries and reports.
• Demonstrated ability to work long hours (including some evenings and weekends), independently, under stress and tight timelines.
• Attentive to detail with high degree of accuracy.
• Ability to work on a computer for extended periods of time.
• Able to occasionally lift and carry more than thirty-five (35) pounds. Bend, stoop, reach, sit, twist, move arms, wrists, and fingers.
• Hold self and others accountable.
• Ability to manage workflow and work independently as well as collaboratively.

Preferred:

• Experience with routers and cable modem connectivity; TCP/IP knowledge
• Knowledge of labor unions

For more information about NUHW, go to our website at www.NUHW.org.