Certification Specialist I (Administrative)

NCCPA requires all employees to be fully vaccinated against COVID-19 as of December 15, 2021, unless the employee qualifies for a legally required exemption. New hires must provide proof  of full COVID-19 vaccination at the time of hire, and offers of employment will be contingent on compliance with NCCPA’s COVID-19 vaccination policy. 

Certification Specialist I  

Location: While NCCPA is temporarily working remote due to the COVID-19 pandemic, the nature of this position requires that the candidate report into the Johns Creek office to complete certain duties. NCCPA is anticipating a staggered transition back into our Johns Creek office in February 2022. 

Reports To: Director of Information Services & Certification Maintenance

Who We Are

NCCPA is the only certifying organization for physician assistants in the United States. Established as a not-for-profit organization in 1974, we are dedicated to assuring the public that certified PAs meet established standards of clinical knowledge and cognitive skills upon entry into practice and throughout their careers. All U.S. states, the District of Columbia and the U.S. territories have decided to rely on NCCPA certification as one of the criteria for licensure or regulation of PAs.

Why Work at NCCPA

We get to do meaningful work every day and we enjoy working and having fun together! No wonder we’ve been voted one of the Best Places to Work in Healthcare in 2019 & 2020 by Modern Healthcare!

Our Team

The Certification Maintenance Team works diligently to manage the operational processes that support the Physician Assistant's certification maintenance requirements according to established NCCPA standards. We are a team of customer service focused, highly organized multi-taskers with a great attention to detail.  

Why Us, Why Now?

As a Certification Specialist I, you will work as an integral part of our dynamic team supporting NCCPA's certification maintenance process. 

How Will You Make a Difference? You will…

• Respond to continued medical education (CME) related questions from external and internal customers via phone, email, and written correspondence.
• Perform all aspects of the credentialing, continued medical education (CME) audits, and conference logging processes. Perform CME audits according to established NCCPA standards.
• Provide general administrative and clerical support to include mailing, emailing, faxing, scanning, and copying services. 
• Build and maintain professional relationships with outside stakeholders such as the state licensing boards regarding credentialing and the State Board Portal.

Hard Skills You Will Have

• An Associate degree preferably in Business, or healthcare related field.  A higher level of work experience in the related field may be substituted for education.

• Working knowledge of Microsoft Office applications especially in Word, Outlook, Excel, Power Point, and Adobe Acrobat.

• An ability to read and interpret organizational policies, procedures, and other job specific documentation.

• Your proven analytical approach and proactive problem-solving skills that identify and recommend solutions to the determined issues.

Soft Skills You Will Have

• Your highly developed time management skills, systematic approach to organization/planning and keen attention to detail. 

• Your excellent written and verbal communications skills with a proficiency in diplomacy and confidentiality. 
• Your ability to provide exceptional customer service and interact with both internal and external customers in a timely, positive and professional manner.
• Your proven ability to manage competing priorities and accomplishing tasks within the agreed upon timeframe. 

Extra Skills You Can Bring Along

• A Bachelors degree or currently working towards completion. A higher degree from an accredited institution may be substituted for experience. 

• Two or more years of professional experience as an Administrative Assistant or similar clerical role or medical credentialing role.   

Benefits and Perks for You

• Work/Life Balance
• 37.5-hour workweek, Monday - Friday
• Flexible Work Hours
• Telecommute Days
• Eleven paid holidays (including Juneteenth in 2022) 
• 19 PTO Days
• Paid Volunteer Day to Make a Difference
• ​Great Compensation
• Medical, Dental and Vision with over 80% Employer Contribution
• 100% Employer Paid Group Life Insurance and Short- and Long-term Disability
• Health Reimbursement Account for Medical Expenses (100% Employer Funded)
• Flexible Spending Accounts for Medical and Dependent Care Expenses
• 401(k) Plan with Employer Contributions and Matching
• Access to Voluntary Benefits such as Legal Aid, Critical Illness, Accident Insurance, and Basic Life and AD&D for you, your spouse and dependents
• Employee Assistance Program
• 24/7 Telehealth
• Fully Stocked Breakroom with Healthy Snacks
• $1,000 Annual Reimbursement for Fitness Clubs & Program Dues
• Up to $240 in Annual Cash Incentives for Staying Active
• $5,250 in Tuition Reimbursements 
• 100% Employer Paid Training Opportunities

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.