Office Manager

The Office Manager is accountable for overseeing the daily operations of the office and its various departments. Duties include communicating with department heads, relaying important information or policy changes from upper management. Under the guidance of the Director of Operations, the role also performs various coordination tasks such as project management, reporting needs, and other duties as assigned.

Essential Duties and Responsibilities

• Drafts and finalizes written correspondence and documentation for the office
• Handles incoming and outgoing vendors
• Coordinates and supervises the daily management of equipment (telephony, hardware, printers) and facilities for the organization
• Monitors office supplies and ordering new stationery, furniture, appliances, and electronics as required
• Organizes maintenance companies to keep the office clean, safe and ensure its appliances are in good working order
• Provides supervision to the Program assistant
• Handling basic office duties, responding to emails, maintaining employee, files and data entry.
• Answering questions and finding information for employees, vendors, clients, and external partners.
• Supporting employees by facilitating interdepartmental communications and interactions between internal and external parties.
• Ensuring that the office is well-maintained, organized, and secure.
• Assisting with special projects

New Employee Onboarding

• Set up Laptops and Cellphones for new staff

• coordinate with IT to deliver staff equipment for onboarding
• Create new Salesforce logins for new staff
• Create new Okta logins for new staff
• Maintain the tech inventory

• New Staff- add all devices to the user's assets

Offboarding Tech

• Check in devices for employee separation and edit the inventory in Salesforce
• Remove staff's tech licenses (drop box, adobe, etc.)

• Ordering supplies, making sure the office is stocked with supplies as needed, working with building to get parking passes and access cards. Ordering furniture for the office and working with builders during renovations.

Education and Experience

Some college education with 3-5 years of relevant work experience office management, operations or administration; Associate’s degree preferred with experience working in a operations or similar role at another mission-oriented nonprofit organization.

Knowledge and Skill Requirements

• Strong administrative skills with attention to detail and high level of organizational ability
• Strong project management skills
• Proficient with excel, WORD and power point
• Proactive problem solving and critical thinking skills; Some accounting/finance skills
• Ability to appropriately handle sensitive and/or confidential information
• Communication that is clear, concise, and comprehensive
• Ability to work well with people at all levels of the organization

Working Conditions:

Works in a fast-paced office environment and at home with work requiring multi-tasking. May require bending and prolonged sitting and/or standing. COVID Vaccination Required.