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Learning and Coaching Specialist

City Year San José / Silicon Valley
San Jose, California
Closing date
Jan 20, 2022

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Focus Areas
Job Function
Education / Teaching
Position Type
Full Time
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Job Details

COVID-19 Notice 

Our number one priority is the health and safety of our employees and AmeriCorps members and their families; our students and school partners; and the community at large from COVID-19. Proof of COVID-19 vaccination is required for employment and service – all staff members, including remote staff, and AmeriCorps members are required to be fully vaccinated by November 19, 2021 or by your start date if after November 19, 2021. If you are unable to be vaccinated for medical reasons or sincerely-held religious beliefs, we will consider requests for reasonable accommodation consistent with our policy, and where we are able to provide such accommodations without undue hardship to the organization pursuant to applicable law.  Notwithstanding any language herein, City Year will comply with any state, local, or federal orders, statutes, or regulations that may conflict with the COVID-19 vaccination policy. 


*Individuals are considered fully vaccinated 14 days after receiving the second dose of a two-dose vaccine (Pfizer or Moderna) or one dose of a single-dose vaccination (Johnson & Johnson). 


Active City Year Corps or Staff members must login to Workday/cyresource to apply internally.


Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.


Position Overview

In collaboration with other site departments, the Learning and Coaching Specialist ensures, through learning content development, coaching, and facilitation, that our site’s staff and AmeriCorps Members (ACMs) are prepared to apply and grow in the knowledge, skills, and attitudes necessary to track towards our vision, mission, and yearly goals. The Learning and Coaching Specialist reports directly to the Managing Director, Learning and Development (MDLD).

The Learning and Coaching Specialist (LC) uses their instructional design skills to create engaging, relevant, and differentiated learning experiences for staff and ACMs. In addition, The LC leverages their educational background and influential leadership to develop the coaching skills of our school-based (field) Impact Managers and second year AmeriCorps Team Leaders. To support the application of learning, the LC, provides spaces for ACMs to engage in reflection, problem solving, and to receive feedback.

The Learning and Coaching Specialist continually assesses learning and coaching quality through analysis of both quantitative and qualitative measures. From this data, a LC provides insights, identifies responsive resources and learning content, and refines the overall work of the Learning and Development (L&D) Department.

The Learning and Coaching Specialist’s responsibilities will be split between in-person school-based (field) and office-based work.


Job Description


Field Service

  • Perform in-person on-site coaching to Impact Managers and Team Leaders around development of coaching skills.
  • Provide on-site coaching office hours to ACMs around service skills.
  • The above may be performed at different school sites in quick succession


Staff and AmeriCorps Member Learning and Development

  • Assist MDLD in refining and implementing staff and corps learning programs, which includes but is not limited to: content development/iterating, resource development/iterating, and research.
  • As assigned, facilitate learning sessions.
  • As assigned, be lead point for such work streams as coaching model, L&D logistics and operations, and curriculum.
  • By request, support the development of school team/department-based trainings and resources.



  • Utilize data analysis and research to inform and improve L&D work.
  • Work collaboratively with the Impact Department leadership team to analyze student assessment data, ACM development data, and Impact Manager and Team Leader coaching data.
  • As assigned, work collaboratively with all department heads to analyze staff development data.
  • As assigned, be lead point for L&D evaluations model.



  • Intentionally engage in collaborative work across departments, City Year sites, and external facilitators/vendors to inform L&D work.


* Other special projects and administrative tasks, as needed.



  • Bachelor’s degree required with a focus in Education or related field strongly preferred.
  • Experience in instructional design and training.
  • Experience with teaching, educational instruction, and/or instructional coaching with familiarity with English Language Learners, Special Education, and/or early literacy a plus.
  • Success in differentiating instruction and improving student achievement desired.
  • Capacity to work both collaboratively and independently.
  • Ability to hold high expectations for self and others.
  • Proficient in active listening and conveying thoughts and ideas clearly.
  • Solution-oriented and incorporates others’ views into work.
  • Ability to establish and build diverse, mutually beneficial, and sustainable partnerships within and without City Year, balancing delivery of results with relationship building.
  • Strong attention to detail and proven organizational and project management skills.
  • Thrives in diverse, high energy, and entrepreneurial environment.



Full time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.


Employment at City Year is at-will. 

City Year does not sponsor work authorization visas.


Building a more equitable future

At City Year, we believe that all students can succeed and that developing the skills and mindsets of children and young adults contributes to strong, vibrant communities—outcomes that benefit all of us.

Find Us
City Year San Jose
1922 The Alameda Suite 104
San Jose
United States
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