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Information Technology Administrator

Employer
California Native Plant Society
Location
California
Salary
Starting salary at 100,567 a year
Closing date
Jan 18, 2022

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Focus Areas
Environment
Job Function
Technology / Data Management
Position Type
Full Time
Degree Level
Bachelors
Willingness to Travel
up to 25%
Experience Level
Professional
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About CNPS

The California Native Plant Society (CNPS) is a statewide non-profit conservation organization (www.cnps.org) founded in 1965, with more than 11,000 members in 35 chapters across California and Baja California, Mexico. The mission of CNPS is to increase understanding and appreciation of California’s native plants and to conserve them and their natural habitats through scientific study, education, advocacy, horticulture, and land stewardship.

Job Summary

The California Native Plant Society (CNPS) is seeking an Information Technology Administrator (IT Administrator) to oversee the development, implementation, and use of technology throughout the organization. Responsibilities include the full range of information systems and databases, such as: Microsoft Dynamics ERP, Blackbaud Raiser’s Edge CRM, public databases, web applications and CMS’s. This includes determining user requirements, recommending practical solutions, and leading organization-wide efforts to improve the effective and efficient use of technology. The IT Administrator is expected to stay current with emerging technologies and resolve any issues involving their integration with existing systems. The IT Administrator is the key technical staff person, providing advice, training, and technical support for various CNPS projects. This position also works closely in evaluating current systems and aligning business objectives with a robust technology strategy.

Duties and Responsibilities

Manage the research, development, deployment, monitoring, maintenance, upgrade, and support of all IT systems, including servers, PCs, operating systems, communications, all related software applications, databases, Geographic Information Systems, and web apps.

Technology General

  • Provide expertise, guidance, and support during systems upgrades, installations, conversions, and file maintenance.
  • Oversee systems research, development, and implementation, including the integration of new systems with existing systems.
  • Develop standard operating procedures and best practices, including providing written protocols and guidance to CNPS end-users.
  • Develop and implement IT policies and procedures, including those necessary for security, disaster recovery, and service provision. Serve as IT lead for disaster recovery.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Participate in meetings to strategize and inform ways to optimize and streamline technological processes for greater efficiency.
  • Establish, maintain and manage support ticketing protocols system issues and projects.
  • Negotiate and administer technology vendor service agreements and support, including CRM and remote desktop support services.
  • Manage IT budgeting and budget review.
  • Be available for on-call support as needed.

Database Administration

  • Design databases and migrate data.
  • Install, maintain, and upgrade the performance of database servers.
  • Implement security protocols, processes, and procedures to prevent potential threats.
  • Set and maintain database standards.
  • Manage database access.
  • Conduct regular tuning of database systems.
  • Design, install, upgrade, and manage database onsite and web applications.
  • Diagnose and troubleshoot database errors.
  • Recommend and implement emerging database technologies.
  • Create and manage database reports, visualizations, and dashboards.
  • Create automation for repeating database tasks, including records imports.
  • Document processes, as well as backup and archive data.
  • Manage several key vendor relationships and systems, including Blackbaud (Raiser’s Edge (RE), RE NXT, Luminate Online), Microsoft (Office 365, Azure, Dynamics Business Central, Cloud for Non-Profit), and ESRI (including ArcGIS Enterprise).
  • Manage information transfers (imports / exports) for in-house teams and multiple vendors and platforms.
  • Serve as a database power-user, proposing improvements to processes and making recommendations to take advantage of database features.

Required Education, Experience, and Competencies

  • Bachelor’s degree in computer science or related field with 8-10 years of directly applicable experience, or equivalent combination of education and experience.
  • Knowledge of databases, workflows, documentation, data integrity, quality control, and financial controls.
  • Excellent oral and written communication and people skills; possesses the ability to communicate and consult effectively with colleagues and vendors and works well within a team environment; ability to translate technical information to non-technical users.
  • Accuracy and attention to detail are a must.
  • Sensitivity when working with highly confidential information and ability to maintain complete discretion.
  • Ability to plan and manage a variety of projects and high work volume.
  • Work well under pressure, prioritize, show flexibility, and solve problems creatively.
  • Demonstrated aptitude for analyzing and interpreting data and systems with ability to identify areas to increase efficiency and establish connectivity across systems.
  • Manage complex vendor relationships and maximize productivity of vendors.
  • Demonstrated work experience with the following database technologies: MySQL, MS SQL, PostGreSQL Server, MS SQL Server Express, MS Visual Studio, SSMS, MVP, Bootstrap, Access; GIS; and cloud hosting solutions: Google Cloud, Microsoft Azure, AWS (comparable database technologies and cloud solutions experience may be considered).
  • Advanced knowledge of database security, backup and recovery, and performance monitoring standards.
  • Experience with software requirements analysis as part of selection or implementation.

Desired Competencies

While CNPS recognizes that not every individual will exhibit all these characteristics, the successful candidate will possess at least one – and ideally more than one – of the following (comparable computer science/IT systems experience may be considered):

 

  • Proficient in Raiser’s Edge (NXT a bonus, certified a plus) and Luminate Online.
  • Well-versed in data manipulation using the tools, function, and plugins for Raiser’s Edge, RENXT, and Luminate Online (ImportOmatic, Importactular, Crystal Reports a bonus).
  • MCSE/MCSA certifications.
  • Experience with C#, Python, Visual Basic for Applications, and R
  • Experience with administering and managing Geographic Information Systems (GIS) such as ESRI Enterprise GIS Database Systems.
  • Experience implementing and managing Microsoft Dynamics Enterprise Resource Planning (ERP) solution.

Physical Requirements

This job requires prolonged sitting or standing and use of a computer and mouse. These requirements are representative. CNPS provides reasonable accommodations to enable individuals with disabilities to perform essential functions.

Additional Job Information

  • Work requires occasional travel throughout California.
  • Work schedule is eight hours a day, Monday to Friday. Flexible schedules are possible.
  • Occasional evening, weekend, and holiday work may be required.
  • This is a California-based remote position, that may transition to a Sacramento- or Berkeley-based position if work dictates and safety allows.

Compensation and Benefits

This is a full-time exempt position requiring 40 hours per week. Starting salary is $100,567 per year, depending on experience performing related work. In addition, CNPS provides a comprehensive benefits package, paying 100% of sponsored plan employee premiums for health, life, dental, and vision insurance. Employee paid family coverage options available. CNPS offers a 401K retirement plan with up to 6% matching contributions. Annual leave benefits include 13 holidays, 12 sick days, and 15 paid vacation days to start.

Equal Opportunity Policy

CNPS’s policy is to afford equal employment opportunity to all persons, regardless of age, ancestry, color, disability, gender, gender expression, gender identity, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religion, sex, and sexual orientation. This policy demonstrates CNPS's commitment to creating a diverse and inclusive environment that values different perspectives and fosters belonging. To better understand the demographic profile of applicants, CNPS requests candidates to fill out the volunteer questionnaire that is part of the application form. Your responses will remain confidential, anonymized, and not shared with the hiring committee.

 

To Apply

Submit a cover letter and resume. The deadline to apply is January 10. Please include any pertinent information, including professional and personal experience, that is relevant to the position

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