Client Programs - Impact Specialist

General Responsibilities: Manage multiple areas of agency compliance, including internal/external reports, audits, and reports for grant and other funding contracts and programs.

• Internal-Audits and Reports
  • Compiles data reports in conjunction with agency strategic goals and funder priorities
  • Reviews grant specifications and recommends compliance regulations and/or process to team
  • Evaluates and corrects data so that Salesforce, QuickBooks, and Client Track are accurate, given available information.
• Reports, external
  • Collects, reviews, and compiles grant compliance reports for financial assistance and education programs
  • Stays current in learning about reporting models and methods and pays specific attention to government compliance and regulation
  • Assist in invoicing processes
  • Assess and offer feedback on process improvement
• Special Projects
  • Attendance and possible deliverance of training programs, including Client Track and Salesforce
  • Supports Client Services Programs as needed

Knowledge, Skills, and Qualifications: 

• Ability to work in a team environment and independently with minimal supervision
• Strong interpersonal skills, ability to relate to people and accept individual differences
• Ability to maintain professional ethics and confidentiality of client information
• Ability to schedule and manage workload sufficiently to meet deadlines
• Ability to communicate clearly and concisely, both orally and in writing
• Microsoft Program familiarity, especially Excel
• College education preferred
• Familiarity with Salesforce, Client Track/HMIS a plus
• Knowledge of the North Fulton community and its resources is a plus
• Ability to pass drug screen, criminal background, and E-Verify

Reports to: Program Impact Manager