Donor Services Coordinator (Part-time)

Position: Donor Services Coordinator (Part-time) 

Reports To: Development Operations Manager 

Department: Fund Development 

Hourly Rate: $17.00 hourly 

JOB SUMMARY 

The Part-time Donor Services Coordinator supports the Fund Development team with timely and accurate data entry into the Raiser’s Edge donor database. The coordinator plays a critical role in nurturing donor relationships by generating prompt and accurate acknowledgments for all gifts received by Girl Scouts of Greater Atlanta. The Donor Services Coordinator supports special events and projects as requested. This position supports and works cooperatively with other organizational functions and throughout the Council, including Finance, Marketing & Communications, and Membership in order to support key priorities of Girl Scouts of Greater Atlanta. 

DUTIES AND RESPONSIBILITIES 

• Enters gift and constituent data into Raiser’s Edge according to procedures determined by the Development Operations Manager. 

           - Assures all data entry is timely and accurate. 

• Manages and issues all gift acknowledgments. 

          - Maintains a library of acknowledgment letters 

          - Issues personalized gift acknowledgments for all donations weekly 

• Assists with prospect research and data entry related to cultivation and constituent relationship tracking. 
• Provides phone and e-mail support to donors with questions, requests, and complaints. 
• Assists with the preparation and mailing of personalized pledge reminders on a monthly basis. 
• Manages an organized, efficient, and effective filing system so historic giving and engagement information can be leveraged for cultivation and relationship building purposes.   
• Develops, creates, and seeks out new and better ways to conduct the position’s duties. Strives to make work processes more efficient and effective. 
• Respects the confidential nature of all information pertaining to donors, staff, volunteers, and girls. 
• Executes other duties as assigned.   

PREFERRED SKILLS 

*Must successfully complete a criminal, national sex offender search, motor vehicle and credit background check. * 

• Bachelor’s Degree 
• Minimum of 2 years’ experience in Fund Development or Membership 
• Raiser’s Edge experience preferred 
• High level of accuracy and excellent attention to detail 
• Strong verbal and written communication skills 
• Ability to promptly meet deadlines 
• Excellent time management skills: the ability to handle multiple tasks and prioritize 
• Understands basic accounting principals 
• Has reliable transportation 
• Team oriented 
• Microsoft Office Suite experience