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Family Services Coordinator

Employer
Southern Crescent Habitat for Humanity
Location
Jonesboro, Georgia
Closing date
Dec 6, 2021

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Focus Areas
Housing / Shelter
Job Function
Accounting / Finance, Program / Project Management, Social Work / Counseling
Position Type
Full Time
Degree Level
High School
Willingness to Travel
up to 25%
Experience Level
Administrative

Southern Crescent Habitat for Humanity, Inc. (SCHFH), an affiliate of Habitat for Humanity International, is a nonprofit Christian ministry that has been building homes and hope in metro Atlanta since 1986. Our volunteers work for and alongside our future home owners to serve this mission. Southern Crescent Habitat for Humanity is an equal opportunity employer. For more information on the Habitat mission, please visit www.schabitat.org.

SCHFH seeks a Family Services Coordinator to work as part of the Family Services Department. Please submit a COVER LETTER and RESUME.

Successful team members share the following characteristics:

  • You believe in the value of lending a hand up
  • You have a “go above and beyond” attitude
  • You thrive on constructive feedback and have a high level of integrity
  • You follow through on what you say you will do
  • You are a creative problem solver who works across teams and with a variety of constituents
  • You love results, not excuses

You are willing to stretch yourself creatively in order to fulfill the vision of an expanding ministry.

Principal responsibilities include, but are not limited to:

Family Services Coordinator

· Collect and process monthly home repair payments

· Facilitate promissory notes and certificate of completions with home repair families

· Manage veterans outreach and engage them in our program

· Conduct monthly application workshops for families interested in our program

· Collect and process applications for home repair and homeownership

· Conduct new partner family orientation

· Contact and engage partner families in sweat equity opportunities

· Assist the development team with grant writing and special events

· Update Mailchimp and Form Assembly response form’s information monthly regarding application workshops

· Create and coordinate partner family related events and increase social capital in the community

· Assist with facilitation of in-person education classes

· Other Family Services and affiliate needs as directed

Job Conditions:

  • Position is full-time at Hours are typically 9:00-5:00, Tuesday – Thursday in office, Mondays and Fridays remote; with additional attendance at affiliate events after hours and/or on Saturdays.
  • This position is classified as non-exempt.
  • Position reports to the Family Services Director.
  • This position requires some driving around Clayton, Henry, and Fayette Counties and therefore is subject to periodic DMV checks for driving records and valid driver’s license.
  • This position is subject to a drug and alcohol screening, criminal background check, sex offender screening, and credit background check.
  • The Family Services Coordinator is expected to use discretion and independent judgment in carrying out his/her responsibilities and to represent the organization in a professional, knowledgeable, and collegial manner at all times. Other conditions and benefits are explained in the Staff Handbook.

Requirements:

  • Knowledge of Mortgage Lending process and practices
  • Strong customer service background
  • Computer literacy with knowledge of latest versions of Windows , Office (Word and Excel), and web-based email to include the Google Suite.
  • Strong organization and communication skills
  • Strong leadership skills
  • Able to meet deadlines and pay attention to details.
  • Able to work well with all staff, independent contractors and people of all races, faiths, and backgrounds.
  • Salary/Benefits: Salary commensurate with experience and education, health insurance and 403b available after a probationary period. We also offer flexible hours, have a great staff, and offer the opportunity to help working families in need of affordable housing solutions.

Job Type: Full-time

Pay: $32,000.00 - $42,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

COVID-19 considerations:
Employees are required to wear masks in common areas of the building and in meetings. When alone in their own office, they are not required. KN95 masks are provided by the company.

Ability to commute/relocate:

  • Jonesboro, GA: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Experience:

  • Microsoft Powerpoint: 1 year (Preferred)
  • Microsoft Excel: 1 year (Required)
  • Mortgage servicing: 2 years (Preferred)
  • Customer service: 1 year (Preferred)
  • community engagement: 1 year (Preferred)
  • Lending: 1 year (Preferred)

Language:

  • Spanish (Preferred)

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