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Aging and Adult Services Senior Staff Assistant

Contra Costa County
Contra Costa County, California
$82,641.36 - $100,451.04 Annually
Closing date
Oct 18, 2021

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Aging and Adult Services Senior Staff Assistant  

Bargaining Unit: Local 21 - Non-Supervisory Management    Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Class specifications are not intended to reflect all duties performed within the job.   Under supervision performs administrative duties related to service programs for adults and the elderly; monitors service delivery and conducts studies of aging and adult services programs; provides technical assistance to departmental staff, contractors, and community groups; serves as a liaison to State and Federal Agencies; and performs other related work as required.    

Distinguishing Characteristics  

This is the experienced level class in the Aging and Adult Services Staff Assistant series. Incumbents work independently and perform various administrative assignments and provide technical assistance to others on administrative aspects of their assigned program areas.      

Minimum Qualifications

License Required: Possession of a valid California Motor Vehicle Operator’s License.  Out of State valid Motor Vehicle Operator's License will be accepted during the application process. 
Education: Possession of a Bachelor’s degree from an accredited college or university with a major in business or public administration, social work, gerontology, social or behavioral sciences or a closely related field.
Experience: Two (2) years of full-time, or its equivalent, experience in an administrative position with responsibility in development and analysis of data and monitoring assigned programs and contracts in a human services agency which provides services to adults, disabled adults or the elderly.
Substitution for Education: Completion of 60 semester units or 90 quarter units at an accredited college or university, which included at least 12 semester or 18 quarter units in psychology, sociology, social welfare or a closely related coursework AND two (2) years of additional qualifying experience, as noted above, can be substituted for the education requirement.  

Knowledge, Skills, and Abilities

Knowledge of:

  • Aging and adult social service programs including Federal and state statutes and regulations
  • Program operation policies and procedures
  • Organizational and administrative principles and techniques including governmental organizational and management
  • Social and Behavioral Sciences 
  • Basic statistical methods and graphic presentations used in administrative and budgetary analysis
  • Microsoft Office including excel spreadsheets and other computer software applications

Ability to:

  • Gather and analyze technical data, reach conclusions and make recommendations
  • Develop administrative and program procedures
  • Learn and use computerized programs and various databases required 
  • Organize and write reports and correspondence clearly and concisely
  • Speak effectively in group settings and public meetings
  • Interpret and apply rules and regulations
  • Work harmoniously and effective with others
  • Provide work direction/supervision to other staff   

Typical Tasks

  • Reviews and analyzes State and Federal regulatory material and legislation concerning adult and aging service programs
  • Analyzes statistical and budgetary information pertaining to adult and aging services
  • Administers specialized programs and projects in the assigned division or administration office within the Aging and Adult Services Bureau
  • Assists in the preparation of Requests for Proposals, procuring services, negotiating contracts and monitoring agreements for compliance 
  • Assists in the preparation of grant proposals to funding agencies
  • Gathers, reviews, and analyzes data concerning program standards to ensure service delivery is appropriate including monitoring of program activities and review of case records
  • May conduct studies of program operations including investigation of confidential or sensitive issues
  • Provides technical assistance to department staff, contractor agencies and community groups regarding program regulations, budget preparation, service coordination and expansion and initiation of new program activities
  • May serve as agency representative in contact with governmental and community agencies
  • Collaborates with agency counterparts in other planning and service areas
  • Serves on departmental committees to assist in the development of policies and procedures regarding Aging and Adult Services program operations
  • Prepares written reports, plans, manuals, administrative bulletins, and correspondence
  • Provides staff assistance to and helps coordinate activities of citizen advisory bodies, workgroups and task forces
  • May provide supervision/work direction to other staff
  • May recruit and train volunteers

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