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VLAN Navigator

Georgia Legal Services Program
Atlanta, Georgia
Salary is dependent upon experience and qualifications
Closing date
Oct 30, 2021

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Focus Areas
Housing / Shelter
Job Function
Administrative / Clerical
Position Type
Full Time
Degree Level
Willingness to Travel
up to 25%
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To educate individuals and small businesses in your service area about health insurance coverage options and to provide one-on-one application assistance and information to individuals seeking coverage. 


¨ Develop and implement an outreach plan and application-assistance project for entire service area, as outlined in federal grant. 

¨ Comply with federal regulations governing navigators. 

¨ Complete federally required navigator training and pass tests for certification. 

¨ Complete Georgia-specific Medicaid training and attend on going health care webinars. 

¨ Assist uninsured individuals and families with completion and submission of applications for health insurance affordability programs (Medicaid, private coverage through the Health Insurance Marketplace). 

¨ Educate the public and individuals about the health insurance affordability programs through multiple community events, local publicity, and direct communications. 

¨ Develop contacts within the community to assist in promoting affordability programs to the uninsured and make appropriate referrals. 

¨ Develop and maintain relationships with local departments of social services, schools, health departments, Chambers of Commerce, community service workers, non-profits, unemployment counselors, and other potential partners to facilitate dissemination of information and assistance and attend network groups. 

¨ Provide health insurance education and presentations to partners and community members. ? Coordinate, manage, and/or assist with community outreach events. Train volunteers. 

¨ Collect data, maintain accurate records, and generate required reports on outreach activities, the number of applications submitted, the number of individuals/families enrolled, and other required data. 

¨ Attend required project meetings and participate in weekly navigator conference calls. 

¨ Perform other duties as assigned. 


 Knowledge, skills, and abilities: 

¨ Demonstrate initiative and ability to function independently. 

¨ Must have excellent interpersonal communication and public speaking skills. 

¨ Must be detail-oriented and can focus on detailed paperwork. 

¨ Ability to relate to people from a variety of socio-economic and ethnic backgrounds. 

¨ Computer literacy (Microsoft Office, especially Word and Access) 

¨ Knowledge about health insurance and affordability programs (Medicaid, private coverage through the Health Insurance Marketplace) and local support agencies (such as Departments of Social Services, Health, etc.) 

¨ Must have own means of reliable transportation and ability to travel within the target region. 

¨ Flexibility to work weekends or evening hours (especially during open enrollment from November 1st – December 15th) and to meet with families as required at public libraries, or at organizations. 

Education and experience: 

¨ Bachelor’s degree or four (4) years’ experience required, healthcare, or social work master’s degree a plus. 

¨ One to three years of relevant experience (e.g., customer service, education, public speaking, managing details, outreach, health care, social work) 


¨ Bilingual in Spanish 

¨ Prior experience with private and public health insurance programs as a, paralegal, broker, caseworker, or social worker. 

Salary is dependent upon experience and qualifications; GLSP offers excellent fringe benefits. Please send a statement of interest and resume to

GLSP is an Affirmative Action/ Equal Opportunity Employer. It is the policy of Georgia Legal Services Program not to discriminate against any applicant for employment because of race, color, ethnicity, ancestry, religion, age, sex, gender, sexual orientation, gender identity/expression, pregnancy, medical condition, national origin, disability, marital or other protected status. GLSP values a diverse work environment and strongly encourages women, people of color, people who identify as LGBTQ, people with disabilities, and people who have experienced poverty or homelessness to apply.  GLSP invites all applicants to include in their cover letter a statement about how your unique background and/or experiences might contribute to the diversity, cultural vitality, and perspective of our staff and legal services practice. 

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