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Director of Operations

Employer
California Institute for Behavioral Health Solutions
Location
Sacramento, California
Salary
Competitive. Dependent upon skills and experience.
Closing date
Oct 24, 2021

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Focus Areas
Mental Health / Crisis Intervention
Job Function
Executive / Senior Management
Position Type
Full Time
Degree Level
Bachelors
Willingness to Travel
100%
Experience Level
Executive

The California Institute for Behavioral Health Solutions (CIBHS) is seeking an experienced Director of Operations to oversee business operations in pursuit of the organization’s growth and effective delivery of its mission to support behavioral health stakeholders in improving the quality of care to the people they serve. The Director of Operations must excel in the management of operations, including collaborating with finance and providing over-arching leadership regarding human resources (HR) and information technology (IT).

The Director of Operations should have experience in developing an organization’s infrastructure, workflow strategies, internal communications, and critical business processes. The successful candidate will be an innovative, self-motivated leader with a high degree of maturity, personal integrity, emotional intelligence, and strong interpersonal skills. One of the first tasks the new Director of Operations will be responsible for is to conduct a thorough review of CIBHS’ operational infrastructure, and subsequently construct and implement a comprehensive improvement plan. The Director of Operations will help guide sustainable growth while supporting the organization’s values.

As a member of the Executive Team reporting to the President/CEO, this position will hold a crucial role in our team-oriented leadership model. The Director of Operations will work closely with the Director of Finance and various program directors, and will supervise the HR Manager, contracts specialist and project support staff.

CIBHS strongly encourages people from underrepresented groups to apply. CIBHS also strongly encourages people with experience and skill in creating and implementing internal and external equity-facilitating strategies to apply.

Essential Duties and Responsibilities:

  • Administration & Operations
  • Financial Management & Legal Compliance
  • Staffing & Performance Management
  • Skills Abilities & Qualifications
    • A minimum of five years of management experience in the nonprofit sector. Proven experience as a Director of Operations or similar is a plus.
    • Track record of leadership.
    • Understanding and experience in best practices of nonprofit management in all facets of business, HR, Finance, Communications, etc.
    • Working knowledge of IT/business infrastructure.
    • Competency and experience in strategic planning and business development.
    • Demonstrated support for DEI practices and values at all levels.
    • Excellent interpersonal, presentation and writing skills.
    • Aptitude in decision-making and problem-solving.
    • Collaborative team-oriented approach to problem solving.
      • Within six months, the successful candidate can help the organization design a plan to refine a racial equity process that cuts across all operational and programmatic aspects of CIBHS work.
      • Skilled in facilitating equity-based conversations.
      • Skilled in designing operational procedures that promote inclusive work environments.
    • Intrinsically motivated and personally accountable.
    • Experience with eLearning preferred.
    • Experience with marketing and promotion preferred.

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