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Workforce Development Specialist

Heluna Health
San Francisco, California
$94,432 per year
Closing date
Oct 9, 2021

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Focus Areas
Job Function
Development / Fundraising
Position Type
Full Time
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Job Details

Heluna Health invites applications for the position of Workforce Development Specialist within the Center for Learning and Innovation (CLI), a training and workforce development center of excellence within the Population Health Division at the San Francisco Department of Public Health. CLI is dedicated to fostering a culture of learning, trust, and innovation. It organizes several programs focused on 1) internal training and workforce development; 2) recruitment of the future public health workforce through meaningful internships; 3) catalyzing innovations in public health through human centered design principles; and 4) capacity building for external public health agencies and related stakeholders.

Under the direction of the People Development Manager, this position supports training and capacity building for health department and community-based organization staff through a California Department of Public Health grant-funded project focused on enhancing communicable disease responses, including COVID-19. The COVID-19 pandemic has reinforced the essential role of the Disease Investigation Specialist who performs case investigation and contact tracing—the workforce development specialist will play a vital role in supporting this growing workforce within the San Francisco Department of Public Health.

The Workforce Development Specialist will work with the staff within CLI and PHD to implement a wide range of in-person and online training approaches including interactive workshops, eLearning courses, webinars, and other training experiences. The Specialist will research training needs, develop and design training, and lead presentations. The Specialist will also facilitate and coach participants to support on-going learning; and collect and analyze training data to report on the effectiveness of learning opportunities.

This is a temporary, grant-funded, full time, benefited position. Employment is provided by Heluna Health.

Salary starts at $94,432 and is commensurate with experience


  • Develops staff relationships to identify the general content, boundaries, and guidelines for training sessions
  • Designs/adapts appropriate assessment tools or approaches such as interviews, questionnaires, survey questions, and collects the necessary information for assessing learning needs, determining appropriate instructional design and content, identifying target populations, and evaluating the effectiveness of previous related training programs.
  • Assesses individual, team, and organizational learning needs by analyzing information obtained from assessment tools, interviews, reports, complaints, other documents and/or consultations with other agencies or groups.
  • Designs and develops learning programs, facilitated events, seminars, conferences, and materials.
  • Coordinates training programs, facilitated events, seminars, and conferences that involve planning and scheduling the activities of trainers and other support personnel, and arranging facilities.
  • Conducts training programs that include, but not limited to, making presentations, facilitating group discussions, and leading and monitoring group activities.
  • Evaluates the effectiveness of training programs, facilitated events, and seminars, and writes various reports.
  • Provides coaching and consulting to managers, supervisors, and employees on a variety of issues.
  • Proposes, promotes, and/or markets training programs, facilitated events, seminars, and conferences by writing proposals, and securing support and approval from City or department managers.
  • Provides instructional and facilitation guidance to technical experts in areas such as meeting learning goals and objectives and following professional Training and Development standards.
  • Administers instructional programs requiring the services of contractors to ensure the delivery of high-quality, cost-effective training.
  • Researches and prepares written budget estimates, training charges, and/or justifications for the costs of specific training programs and assists management personnel on fiscal and program decisions.
  • Performs related duties and responsibilities as assigned.


  • Possession of a baccalaureate degree from an accredited college or university, preferably in health education or a related communications field
  • Two (2) years of verifiable experience designing, organizing, and conducting employee training programs.
  • SUBSTITUTION: Additional experience as described above may be substituted for the required education on a year-for-year basis. Thirty (30) semester units/forty-five (45) quarter units equal one year of experience. 2. Possession of a Master of Arts degree may be substituted for one year of the required experience. 3. Verifiable experience in teaching adults and developing lesson plans may be substituted for the required experience on a year-for-year basis. Knowledge of principles of adult learning
  • At least 1 year verifiable experience in communicable disease treatment/prevention, including HIV/AIDS, sexually transmitted infections, tuberculosis, and/or COVID-19
  • Outstanding written and verbal skills
  • Strong organizational skills with excellent attention to detail
  • Creative thinking and problem-solving skills
  • Ability to work independently and as part of a team
  • Ability to manage several projects simultaneously
  • Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint, and Zoom-based videoconferencing



  • Familiarity with public health concepts, including disease investigation, case investigation and contact tracing
  • Experience working on public health issues with diverse racial/ethnic communities, particularly communities of color as well as gay/lesbian/bisexual/transgender communities
  • Proficiency creating eLearning courses using authoring software such as Articulate or Lectora
  • Excellent data visualization skills and creation of compelling infographics
  • Proficiency with Microsoft SharePoint and webinar software (e.g., GoToMeeting),
  • Experience liaising with contractors and vendors and managing budgets
  • Experience with grant preparation and reporting, including NIH and CDC grants


Stand                                       Frequently

Walk                                        Frequently

Sit                                            Frequently

Handling / Fingering               Occasionally

Reach Outward                       Occasionally

Reach Above Shoulder           Occasionally

Climb, Crawl, Kneel, Bend     Occasionally

Lift / Carry                               Occasionally - Up to 50 lbs.

Push/Pull                                 Occasionally - Up to 50 lbs.

See                                          Constantly

Taste/ Smell                            Not Applicable

Not Applicable          Not required for essential functions

Occasionally             (0 - 2 hrs./day)

Frequently                 (2 - 5 hrs./day)

Constantly                 (5+ hrs./day)


General Office Setting, Indoors Temperature Controlled

Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.

Please apply at the following URL:

All qualified applicants will be considered for this position in accordance with the San Francisco Fair Chance Ordinance


It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.



Heluna Health is the leading provider of program services and fiscal sponsorship for over 250 population health initiatives. We empower public health agencies, academic researchers, public/private consortia, and nonprofits.

We provide the infrastructure and support organizations need to ensure that population health resources reach more people. This way, professionals can focus on innovating to improve lives.

Find Us
13300 Crossroads Parkway North Suite 450
City of Industry
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