Part-time at 25 hours per week
On behalf of the organization and in cooperation with the Cobb County court system, the Legal Advocacy Support Specialist assists victims in filling out forms related to the Temporary Protective Order process. Completes and organizes documentation and collects statistical data for reporting purposes.
DUTIES AND RESPONSIBILITIES:
- Responsible for the orderly flow of clients seeking services by screening incoming Petitioners, organizing paperwork, and providing information and referrals to persons who present at the Temporary Protective Order Office.
- Assist clients in understanding and filling out legal documents required for Temporary Protective Orders.
- Ensure the collection of data on client demographics and services provided. Compile and enter statistical data into the computer database.
- Participate in ongoing training opportunities, keep informed on legislative issues which impact persons affected by domestic violence, dating violence, stalking, sexual assault, and elder abuse.
- File documents, maintain the supplies of commonly used forms, and assist in keeping an organized office.
- Answer incoming calls for information at the Temporary Protective Order office and return phone calls and email messages in a timely manner.
- Maintain good working relationships with court staff, law enforcement, and community service providers.
- Respond to requests for information and services in a calm and professional manner.
- Perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of modern office procedures and methods, including telephone communications and record keeping.
- Knowledge of modern business communication, including style and format of letters, memoranda, and reports.
- Computer proficiency with skills in Microsoft Office Suite, data entry, email, and other commonly used computer programs and office technology.
- Ability to establish priorities, work in a fast-paced office as part of a team, and accomplish tasks assigned in a timely manner.
- Ability to handle unscheduled incoming requests for service in calm and professional manner, applying knowledge of trauma-informed care.
- Strong verbal and written communication skills.
- Ability to control the flow of specific documents.
- Knowledge of all applicable laws and legal procedures.
MINIMUM CREDENTIALS AND EXPERIENCE:
High School Diploma, Knowledge of working with Domestic Violence, Sexual Assault and Stalking victims preferred. Must have valid driver’s license in State of Georgia and driving record must comply with insurance requirements. Employment is contingent upon satisfactory results of background, fingerprint, drug and motor vehicle record checks.