Purpose: To educate individuals in your service area about health insurance coverage options and to provide one-on-one application assistance and information to individuals seeking coverage.
- Develop and implement an outreach plan and application-assistance project for entire service area, as outlined in federal grant.
- Comply with federal regulations governing navigators.
- Complete federally required navigator training and pass tests for certification.
- Complete Georgia-specific Medicaid training and attend on going health care webinars.
- Assist uninsured individuals and families with completion and submission of applications for health insurance affordability programs (Medicaid, private coverage through the Health Insurance Marketplace).
- Educate the public and individuals about the health insurance affordability programs through multiple community events, local publicity, and direct communications.
- Develop contacts within the community to assist in promoting affordability programs to the uninsured and make appropriate referrals.
- Develop and maintain relationships with local departments of social services, schools, health departments, Chambers of Commerce, community service workers, non-profits, unemployment counselors, and other potential partners to facilitate dissemination of information and assistance and attend network groups.
- Provide health insurance education and presentations to partners and community members.
- Coordinate, manage, and/or assist with community outreach events. Train volunteers.
- Collect data, maintain accurate records, and generate required reports on outreach activities, the number of applications submitted, the number of individuals/families enrolled, and other required data.
- Attend required project meetings and participate in weekly navigator conference calls.
- Perform other duties as assigned.
Knowledge, skills, and abilities:
- Demonstrate initiative and ability to function independently.
- Must have excellent interpersonal communication and public speaking skills.
- Must be detail-oriented and can focus on detailed paperwork.
- Ability to relate to people from a variety of socio-economic and ethnic backgrounds.
- Computer literacy (Microsoft Office)
- Knowledge about health insurance and affordability programs (Medicaid, private coverage through the Health Insurance Marketplace) and local support agencies (such as Departments of Social Services, Health, etc.)
- Must have own means of reliable transportation and ability to travel within the target region.
- Flexibility to work weekends or evening hours (especially during open enrollment from November 1st – December 15th) and to meet with families as required at public libraries, or at organizations.
Education and experience:
- Bachelor’s degree or
- Two to four years of relevant experience (e.g., customer service, education, public speaking, managing details, outreach, health care, social work)
- Bilingual in Spanish
- Prior experience with private and public health insurance programs as a, paralegal, broker, caseworker, or social worker.