Position Title: Clinical Supervisor
Department: Children & Family Services
Reports to: Associates Director of Children & family Services
Location: 1757 Waller Street, San Francisco, CA 94117
ABOUT THE ORGANIZATION
Safe & Sound (formerly the San Francisco Child Abuse Prevention Center) is a children’s advocacy organization working to prevent child abuse and reduce its devastating impact on the child, their family, and our entire community.
We have been a pioneer in the field of child abuse prevention, working within San Francisco for more 40 years. Recently the organization has begun to expand its impact working throughout the state of California.
Child Abuse is a complex problem, but a preventable one. Our data-informed approach leverages three primary strategies: we empower children with knowledge and confidence; we support families providing resources and skills; we activate the community and the changemakers within it to create a thriving social safety net for children and their families.
The organization has an annual operating budget of approximately $8 million and is supported by approximately 60 staff, interns, and more than 80 volunteers. Safe & Sound’s headquarters is located in a historic firehouse in the Haight-Ashbury neighborhood of San Francisco, with a second office in the Bayview neighborhood.
More information is available at: www.safeandsound.org.
The Clinical Supervisor (internal title corresponds to the Senior Program Manager job family) role is an exempt position responsible for the overall management of counseling services within the Children & Family Services (CFS) Department at Safe & Sound. This position also provides clinical supervision and requires a flexible work schedule, in order to assure uninterrupted supervision of interns, volunteers, and staff. This position reports to the Associate Director of Children & Family Services (AD of CFS) and manages up to six (6) staff members.
PROGRAM & ORGANIZATIONAL LEADERSHIP
- Work in conjunction with program and organizational leadership to develop services, policies, and protocols consistent with the needs of families in our service population.
- Stay current and informed about the needs of families in our service population, and represent these needs in agency meetings.
- In collaboration with leadership, participate in the development and implementation of Safe & Sound’s strategic plan with a focus on psychotherapy services.
- Collaborate with the AD of CFS and the Chief Program Officer (CPO) to develop and implement evaluation plans for psychotherapy activities.
- Collaborate closely with the Senior Program Managers (SPMs) at Safe & Sound to ensure integration of all services. Facilitate or co-facilitate cross-program and cross-departmental meetings as appropriate.
- Represent Safe & Sound at meetings in the community (e.g., child welfare, SFDPH, other Community Based Organization partners).
PROGRAM MANAGEMENT - GENERAL
- Provide operational oversight of psychotherapy services for parents and children.
- Collaborate with SPMs to provide support and direction to staff, volunteers, and consultants to ensure high quality, integrated services.
- Facilitate team meetings within the program area.
- Attend departmental and all center staff meetings as well as other internal and external meetings as appropriate.
- Collaborate with the AD of CFS to prepare and implement annual and future program budgets.
- Collaborate with AD of CFS and Safe & Sound’s data team to manage data collection and internal/external reporting requirements.
PROGRAM MANAGEMENT - PSYCHOTHERAPY SERVICES
- Manage and support up to six (6) direct reports who provide psychotherapy to children, youth and families, one of whom also administers Safe & Sound’s Early and Periodic Screening, Diagnostic and Treatment (EPSDT) Medi-Cal contract, to ensure consistent and high-quality programming and client services.
- Collaborate with EPSDT Manager to support administration of Medi-Cal contract.
- Collaborate with AD of CFS, SPMs, and other team members to develop and maintain service delivery in the community (e.g., school-based therapy services.
- Ensure that clinical services are effective at building family protective factors and maintaining a warm, welcoming and accepting tone for all client families.
- Ensure that client records are maintained in compliance with relevant state and federal law and Safe & Sound policy.
- May provide trauma-informed therapy to a small caseload of individual adult and child client
CLINICAL SUPERVISION ●Provide weekly clinical supervision to clinical staff on an on- going basis using trauma-informed practices, up to approximately 8 hours per week. ●Maintain knowledge of current licensing requirements for supervisees. Complete required paperwork related to accrual of hours for licensure or school requirements. ●Provide clinical support and guidance on an as-needed basis to all areas of CFS programming (up to approximately 4 hours per week), including Psychotherapy, Care Coordination and Case Management, Family Events, Parent Drop-In, Parent Support Groups, Workshops and Classes, Playroom, and TALK Line. ●Consult with CFS staff as needed regarding mandated reporting responsibilities. ●Support supervisees and other staff to maintain accurate client records, including paper charts, electronic records, assessments, and other items as required. ●Evaluate the clinical work of supervisees on a semi-annual basis.
Undertake other duties as assigned.
- Clinical licensure in California in Social Work, Counseling, Marriage and Family Therapy, or Psychology, with at least five (5) years of experience providing direct services to clients.
- Training and experience in providing clinical supervision according to the requirements of relevant California licensing boards.
- Demonstrated experience with and knowledge of family dynamics, child development, and parenting.
- Experience working with diverse staff and client populations, applying principles of trauma-informed care, cultural humility, and equity.
- Ability to manage complex service delivery structure and handle crisis situations.
- Ability to think strategically and develop/implement short-, medium-, and long- range plans.
- Ability to effectively problem-solve and address ground-level challenges while maintaining alignment with overall organizational goals.
- Ability to recruit, train, and supervise qualified staff.
- Ability to work effectively with representatives of city agencies, community- based organizations, and the community at large.
- Ability to utilize both quantitative and qualitative data to manage staff performance and improve services.
- Basic computer skills: word processing, spreadsheet, database, and internet search.
- Full Time, may include evenings and weekends
- Position will be reference-checked and fingerprinted
- Typical Working Conditions:
- Equipment Used:
- Computer, phone, fax, copier.
- Essential Physical Tasks:
- Travel within San Francisco
- Occasional light lifting required
The base salary for this position is $90,000.00 annually and eligible for agency-sponsored benefits.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.
Qualified candidates should submit a resume and a detailed cover letter to Human Resources at email@example.com.
**During Shelter-In-Place orders for the city and county of San Francisco, most of the work may be done remotely. There may be times that would require coming into the office and all safety protocols will be in place if that is the case (wearing masks, social distancing, cleaning protocols, etc.). Meetings will be attended via Zoom unless otherwise specified.