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Community Programs Manager

Bridge HIV, San Francisco Department of Public Health
San Francisco, California
Closing date
Oct 2, 2021
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Heluna Health invites applications for the full-time—temporary Community Programs Manager. Bridge HIV is a grant-funded research unit affiliated with the San Francisco Department of Public Health and the University of California San Francisco. Bridge HIV has been searching for new and innovative ways to fight HIV/AIDS since the onset of the epidemic in the early 1980s. The Bridge HIV Investigators are global leaders in HIV vaccine and prevention science, epidemiology of HIV infection, HIV medication adherence, combination HIV prevention strategies, HIV research training methods and most recently, COVID-19 vaccine research. For more information, please see

Under the supervision of the Clinical Research Director, the Community Programs Manager will oversee and manage the community education and recruitment efforts for Bridge HIV.

This is a temporary, grant-funded, full time, benefited position. Employment is provided by Heluna Health.

Interested individuals must submit a cover letter and resume for consideration


- Demonstrate strong commitment to anti-racism and health equity.
- In collaboration with Bridge HIV Directors, develop and implement strategic vision for community engagement for Bridge HIV.
- Develop community education and recruitment strategies; assess and revise to meet education and recruitment goals, maximizing Community Program budget allocations.
- Actively participate in regular management meetings; build management and leadership skills.
- Represent Bridge HIV on regularly scheduled clinical network conference calls.
- Attend network semi-annual or annual meetings and other related meetings, as needed.
- Organize and lead weekly team meetings.
- Attend All-Staff and Clinical Operations meetings, provide recruitment updates, and ensure attendance from Community Programs team members.
- Foster a cohesive, innovative team environment with open and clear communication and collaboration that promotes excellence.

Study Recruitment Responsibilities
- Develop recruitment plans that meet or exceed specified recruitment objectives.
- Develop annual recruitment plans for grant-making organizations and/or as part of grant applications; provide periodic reports to funders.
- Oversee all recruitment activities including strategy, scheduling, staffing, collaboration with partner organizations, and adherence to grant and sponsor requirements.
- Participate regularly in recruitment activities, e.g., street fairs, clinic recruitment; accompany recruitment staff to observe performance and coach.
- Oversee development of print, electronic, and social media recruitment and education materials.
- Develop and manage submissions to the Community Advisory Group (CAG), IRB and other review bodies.
- Develop and evaluate recruitment metrics and reports in collaboration with the database manager and Senior Clinical Research Coordinator.

Community Education Responsibilities
- Develop community education plans to disseminate information about HIV prevention, Bridge HIV’s studies, and to support recruitment efforts.
- Implement community education activities, e.g.:
- Establish and manage relationships with clinics that serve study populations.
- Develop and provide oral presentations on the Bridge HIV’s work and general, study-related topics to community-based organizations and/or their constituents.
- Generate community education content for Bridge HIV’s social media channels.
- Train and supervise Community Programs staff on community education content.
- Organize community forums to discuss relevant HIV prevention-related issues.
- Contribute to grant applications that require a community education component.

Community Advisory Group (CAG) Coordination
- Schedule, organize and facilitate monthly CAG meetings.
- Oversee CAG minutes development and distribution.
- Serve as primary point of contact at Bridge HIV for CAG members; respond to inquiries and/or solicit participation in a variety of activities in support of Bridge HIV’s work.
- Develop and update training materials for CAG members.
- Recruit and train new CAG members.
- Oversee, implement, and update CAG membership terms and guidelines.
- Coordinate an annual CAG strategic planning retreat.

Staff Supervision
- Supervise and manage the Community Programs team and activities:
- Work with each team member to develop and monitor individual work plans.
- Organize and facilitate weekly supervisory meetings to monitor deliverables, provide feedback, and discuss performance.
- Oversee the community programs staff schedule and outreach shifts.
- Oversee participation of community programs staff in additional projects as assigned.
- Complete required annual evaluations for each team member.
- Assess training needs and ensure training goals are met.
- Prepare and deliver protocol-specific trainings as needed.
- Ensure recruiter adherence to study recruitment guidelines and SOPs.


Minimum Qualifications
- Bachelor’s degree in a related field
- Ability to understand and explain clinical trial protocols, including inclusion/exclusion criteria, demographics, and disease prevalence
- Ability to plan, develop, implement, and evaluate strategic plans
- Experience in budget development and management
- At least three years’ supervisory experience
- Experience in community engagement, education, and/or recruitment activities.
- Excellent written and oral communication and meeting facilitation skills
- Enthusiastic and professional attitude; strong “can-do” approach to work
- Honest, transparent and ethical
- Proficiency with MS Office (Word, Excel, PowerPoint)
- Experience working in communities heavily impacted by HIV
- Knowledge of and sensitivity to diverse communities, particularly communities of color and gay/lesbian/bisexual/transgender communities

Desired Qualifications
- Spanish language proficiency
- Clinical trials experience, including participant recruitment
- Background and experience in community education in support of scientific research
- Grant writing experience

Stand Frequently
Walk Frequently
Sit Frequently
Handling / Fingering Occasionally
Reach Outward Occasionally
Reach Above Shoulder Occasionally Climb, Crawl, Kneel, Bend Occasionally
Lift / Carry Occasionally - Up to 50 lbs
Push/Pull Occasionally - Up to 50 lbs
See Constantly
Taste/ Smell Not Applicable

Not Applicable Not required for essential functions
Occasionally (0 - 2 hrs/day)
Frequently (2 - 5 hrs/day)
Constantly (5+ hrs/day)

- General Office Setting, Indoors Temperature Controll
- Monday-Friday business hours work schedule: some evening and weekend hours required.
- Field outreach in the greater Bay Area.

Interested individuals must submit a cover letter and resume for consideration. Please apply here:

Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.

All qualified applicants will be considered for this position in accordance with the San Francisco Fair Chance Ordinance


It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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